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    Stanton Optical

    2.3 (12 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Stanton Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Stanton Optical Photos

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    Ask the Community - Stanton Optical

    Shopko Optical

    Shopko Optical

    (3 reviews)

    1 Star -- Extremely Unprofessional Experience…read more We trusted Shopko Optical to perform a routine eye exam for my daughter, and the level of care and professionalism we received was unacceptable. During the appointment, Dr. Colleen Konkle failed to include the progressive (reading) portion of my daughter's prescription, which she requires for the bottom part of her lenses. This was never discussed with us during the exam. We assumed a complete exam had been performed, as any patient would. When I called the office to have this corrected, I was told they could "fix it." Instead of doing the responsible thing and re-examining my daughter to determine the correct progressive prescription, they simply copied the progressive numbers from a TWO-YEAR-OLD prescription. When I asked where those numbers came from, they admitted they pulled them from the old prescription rather than performing a current exam. That is not appropriate medical practice. Prescriptions change, especially over time, and simply recycling numbers from an old prescription is careless and unacceptable. The correct response would have been simple: redo the exam at no charge to ensure the prescription is accurate. That option was never offered. Because of this mistake, I am now in a terrible position. My insurance only covers an exam every two years, which means I may now have to pay out of pocket for another eye exam somewhere else just to make sure my daughter has the correct prescription. This entire situation was created by their lack of thoroughness and accountability. To make matters even worse, when I called back and asked to speak directly with the doctor about the situation, Jason at the office completely dismissed the concern. He essentially blew me off, told me "good luck," and said nothing could be done and that I could not speak with the doctor. Being brushed off like that when trying to resolve a legitimate medical concern for my child is beyond unprofessional. Between the incomplete exam, copying an outdated prescription, and the dismissive treatment when trying to resolve the issue, this experience has completely destroyed our trust in this location. I would strongly caution others to double-check their prescriptions here or consider going somewhere else for eye care.

    bad experience even before the actual exam. I was called twice and emailed about insurance…read moreinformation prior to my appointment. I called back with insurance info and emailed back before the specific time and our appointments were canceled. They never called we just showed up and the said we didn't receive you information so we canceled. This has me a little clncered on what is happening and who has all of our insurance information. Also, a big read flag that communication is definitely lacking at this optical.

    Stanton Optical - optometrists - Updated May 2026

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