From the first phone call to the actual visit everyone is so kind and helpful. I was able to get…read morean appointment fairly quickly that worked with my schedule. Dr Woodard gave me a very thorough eye exam and was very patient with my questions and answered each of them. Even though it's a busy practice they have the ability to focus on each person individually. Linda

Absolutely terrible experience. Not only was the nurse extremely rude and dry, I waited for over an…read morehour to be with the doctor for 10 minutes. They did not inform me ahead of time what my insurance did and did not cover and ended up charging me $120 for an eye exam even though my copay was $20 and their reasoning is that I have astigmatism which I informed them of ahead of time and they still told me it would be a $20 co pay. This is sneaky and unacceptable. I purchased lenses and not frames and inquired on contacts with them. I swiped my card for the lens purchase that day and was called the next week and was told my insurance benefit was already used. Keep in mind I specifically asked them about this benefit since I was not purchasing frames and they informed me that I would still be able to utilize it for contacts. Now the next week comes and they claim that was miscommunication and they can't use the benefit for both when I specifically inquired on both with them. Keep in mind I already purchased the lenses so now I would have to pay out of pocket. They told me the week prior it would be $83 if I didn't use my insurance and now Anita is claiming for it to be $170. Another miscommunication. So I suggest before you go here, you read on your benefit and you know about it front and back because they will not be helpful at all with what your insurance covers. Now they claim they don't usually do refunds and the only way they can do that is via check So their miscommunication has now cost me hundreds of dollars which is really great. I came in here in a good mood and left extremely frustrated and now the next week even more frustrated nobody here is helpful. Everybody is in a rush and not friendly. Do not go here. I also asked to speak to the supervisor and no one has contacted me since.

I started at Brightwood with the Spaeths and was so happy to have an optometrist for whom I wasn't…read morea number. The Spaeths retired and Dr. Bulakowski took over and I remain a very happy customer. I grew up in small business and customer care makes or breaks small business. Dr. Bulakowski, Paula, and Basha provide a level of care so few businesses make the effort for these days. I love the tech side of their service, too, with text notifications of appointments and other such additions. They always save money for me, too, with discounts, coupons, rebates, and other nifty ways to save. The professionalism is there, too; they know what they're doing and they do it well. I'm super happy to receive big-facility eye care and small-business customer care. They are about 20 minutes from Greensboro and their service, by far, is worth that little bit of a drive.

Average eye center. Staff is somewhat nice. Doctor is straight to business. They had difficulty…read moregetting contacts in original timeline and price was different than originally priced. I wouldn't go back, but if you have lots of patience, decent place.

The front office staff and check in staff were fantastic. I also appreciated Dr. Ritter and his…read moreexplanations. I didn't want to be fitted for glasses that day and there was no hard sell. It was very easy to book an appointment and would highly recommend!

I recently had a need for an additional eye exam regarding vision blurriness. Dr. Kevin Ritter is…read morethe absolute best eye doctor. He never seemed rushed during my appointment, and performed what I felt was the best eye exam I have ever experienced. Dr. Ritter made sure that I left his office with a thorough understanding of my issue, and being comfortable with how to best treat it.ffr

I have seen Dr Nice for years and was always completely satisfied. This year was different. I…read morecould not make an appointment with him as I am told he is only seeing a select few patients twice a week. I did see one of his associates and I was very happy with her. Now comes the bad part - getting the glasses. I was told two weeks. They were not in. I should mention his office now has a phone tree and you cannot always get a person. If you leave a message your calls are not returned. When I did speak with someone I was told they are definitely coming today. It has now been three weeks and no glasses. They refuse to call and find out the problem. In one year their practice has definitely gone downhill.

Top notch optometrist! Delightful and helpful staff. Always been pleased. Never purchased eyeware…read morethere, but from a medical perspective, Dr. Nice has a wonderful bedside manner, he's knowledgeable and thorough. Office is extremely clean. Making appointments is a breeze. Little to no wait time. So glad I found them years ago. If you're looking for an optometrist, be sure to visit Nice Eye Care!

Busy busy place lots of waiting areas, long lines. But they have taken good care of my dad and been…read morewith him through 2 surgery. Waited after appointment time to be called. He really likes his doctor here though.

Great service!!!! The experience was very good. Except for taking 3 months to get an appointment…read more After my eye doctor closed unexpectedly I knew I had to have another one. Someone from work recommended this eye center. It was well worth the wait

Worst experience ever while trying to shop for eyeglass frames. If being treated like a criminal…read moreis your thing, go for it. My 2nd visit to shop for frames is my last, as I was treated rather poorly from the second I arrived and it only got worse thereafter. Be warned that perhaps you should consider it a privilege to be allowed to spend your vision dollars there.

The doctors and techs are great, but front office staff just terrible. I was told my contact…read morefitting was not covered - when in fact it is but they are out of network. Clarified to them there is a difference between the two. Took them over 2 months to get my contacts. I know toric xr take a while, but not 2 months. Will not return. Too bad because Dr. Ritter is great but their unethical practices are just a big red flag.

The staff is so friendly and the doctor is great! I love coming here and love getting my glasses…read morehere! The digital exam is so fast, and met my expectations & They got my prescription right!

Only one doctor and he only works on Wednesdays. Make up your own mind…read more Patient bathroom was out of order for at least two years.

I have been a patient of Bell Eye Care for over 30 years. I've always received professional,…read morecourteous service. Recently I went for my Eye exam and they couldn't find my file and wanted me to fill out a New Patient Form. I asked why they didn't already have my file pullled up with today's appointments or couldn't they look me up in their database. Sorry, was their only response. It's no telling what personal information about me is carelessly floating around. I'm finding a new Eye doctor!

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