Absolutely terrible experience. Not only was the nurse extremely rude and dry, I waited for over an…read morehour to be with the doctor for 10 minutes. They did not inform me ahead of time what my insurance did and did not cover and ended up charging me $120 for an eye exam even though my copay was $20 and their reasoning is that I have astigmatism which I informed them of ahead of time and they still told me it would be a $20 co pay. This is sneaky and unacceptable. I purchased lenses and not frames and inquired on contacts with them. I swiped my card for the lens purchase that day and was called the next week and was told my insurance benefit was already used. Keep in mind I specifically asked them about this benefit since I was not purchasing frames and they informed me that I would still be able to utilize it for contacts. Now the next week comes and they claim that was miscommunication and they can't use the benefit for both when I specifically inquired on both with them. Keep in mind I already purchased the lenses so now I would have to pay out of pocket. They told me the week prior it would be $83 if I didn't use my insurance and now Anita is claiming for it to be $170. Another miscommunication. So I suggest before you go here, you read on your benefit and you know about it front and back because they will not be helpful at all with what your insurance covers. Now they claim they don't usually do refunds and the only way they can do that is via check So their miscommunication has now cost me hundreds of dollars which is really great. I came in here in a good mood and left extremely frustrated and now the next week even more frustrated nobody here is helpful. Everybody is in a rush and not friendly. Do not go here. I also asked to speak to the supervisor and no one has contacted me since.

Always an amazing experience at Woodard Eye Care. Dr. Ivey is patient and thorough. My glasses and…read morecontacts always arrive quickly and the ladies in the front make the pickup process a breeze.

I have seen Dr Nice for years and was always completely satisfied. This year was different. I…read morecould not make an appointment with him as I am told he is only seeing a select few patients twice a week. I did see one of his associates and I was very happy with her. Now comes the bad part - getting the glasses. I was told two weeks. They were not in. I should mention his office now has a phone tree and you cannot always get a person. If you leave a message your calls are not returned. When I did speak with someone I was told they are definitely coming today. It has now been three weeks and no glasses. They refuse to call and find out the problem. In one year their practice has definitely gone downhill.

Top notch optometrist! Delightful and helpful staff. Always been pleased. Never purchased eyeware…read morethere, but from a medical perspective, Dr. Nice has a wonderful bedside manner, he's knowledgeable and thorough. Office is extremely clean. Making appointments is a breeze. Little to no wait time. So glad I found them years ago. If you're looking for an optometrist, be sure to visit Nice Eye Care!

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.

I started at Brightwood with the Spaeths and was so happy to have an optometrist for whom I wasn't…read morea number. The Spaeths retired and Dr. Bulakowski took over and I remain a very happy customer. I grew up in small business and customer care makes or breaks small business. Dr. Bulakowski, Paula, and Basha provide a level of care so few businesses make the effort for these days. I love the tech side of their service, too, with text notifications of appointments and other such additions. They always save money for me, too, with discounts, coupons, rebates, and other nifty ways to save. The professionalism is there, too; they know what they're doing and they do it well. I'm super happy to receive big-facility eye care and small-business customer care. They are about 20 minutes from Greensboro and their service, by far, is worth that little bit of a drive.

Average eye center. Staff is somewhat nice. Doctor is straight to business. They had difficulty…read moregetting contacts in original timeline and price was different than originally priced. I wouldn't go back, but if you have lots of patience, decent place.

Dr. Patraka is wonderful. My kids love her! She is a great provider and always makes sure they are…read morecomfortable with their prescriptions.

I had been a patient with Dr Martinek for several years before relocating for work in 2022. It's a…read morewell-run practice of highly skilled doctors. Their service is incomparable. I could not find the quality eye healthcare where I moved...so I returned to Angela! Vision Source is an excellent place for thorough and personal care.

The office manager is incompetent and unresponsive. I have left several messages to get my bill…read moreproperly filed with my insurance company and now I'm having to call constantly just to PAY the bill. I would not recommend this practice. Their administration side is beyond dysfunctional.

Never had an ophthalmologist office charge me to get my glasses prescription nor had a problem…read moregetting an exam and contact script until I visited this office. Also the people doing my eye exam did not seem to have a clue as to what they were doing so I doubt my script is even correct