Absolutely would not recommend this company. Originally contracted to move items out of my house so…read morethat flooring could be replaced and the interior painted while we were on vacation. During the load out, I watched and listened using the interior security camera as the two crew mocked the quality of our furnishings and the general cleanliness of the house. Every time they came back into the house, both were busy scrolling through their phones (this will be important later).
When the time came to move things back into the house, our expectation would have been to have things in at least the same room they were in. Despite calling the company and asking them to have the crew (same two guys) wait, as we were almost home, when we arrived, it was very obvious that they were rushing to leave before we got there. We walked in to the house to find stuff literally everywhere, shoved into closets, placed in inappropriate locations, etc. As an example, one half of a china cabinet that belonged in the living room was in the master bedroom, and the other half was in a bedroom across the house. The crew rolled their eyes when we asked for a few simple things to be done, and then demanded payment.
To make matters worse, I had to be admitted to the hospital the next day, and it was almost a week before I was able to get back into the house and discover additional issues. The power brick for my adjustable bed was missing, and the company attitude was, "well, we don't have it, so not our problem", forcing me to buy a replacement. As to the haphazard placement of items, the company stated, "We don't have photographic memories." No, but your workers had phones that they were obsessively checking that could have been used to (gasp) take pictures of room contents before unloading the house to use as reference when loading things back in.
Then, salt in the wound, the company refused to acknowledge any responsibility for fixing anything, and had the gall to charge a guy with a leg injury and his disabled wife $200 for 30 minutes of work moving items around the house and back into the appropriate rooms. The whole vibe when getting that arranged was, "You weren't there during move in, sucks to be you."
Since then, I have discovered that our furniture and belongings were not treated well (chips and dents on furniture, etc.) during either the move out, move in, or both. It's just not worth the hassle of dealing with this uncaring, predatory company to get compensation or even an apology for a horrible experience.
If we could rate zero stars, we would. Stay away. Stay far away.
