I could not understand a word the man that showed up was saying and my wife had to try it figure it out
He was suppose to call us on am of that day and give us a better time as to when he was coming
I had to move almost everything out of the room..except a couch and chair and I only had one arm
Than he said he was done and he didn't even slide the couch and chair out and do under them I had to move them out and they even had sliding pads under them
He didn't have any fresh water on his truck and was wanting to hook up to my outside hose and it is hard water with iron in it
When I said he couldn't we keep filling up jugs from our kitchen sink and he keep dumping them in his water tank on the machine about 10 jugs
The worst thing now is that our carpet smells terrible and .not sure why unless it was something in our water that reacted with the carpet
Everyone that comes in can smell it and I have to do something about it , it's terrible
I don't think he used any deodorant or anything in his water or after spray
Please tell me what to do about the smell
I wouldn't post this but the text they sent me about if I was satisfied and I explained why I wasn't and they said someone would be contracting me
Most information I have read says they did not extract all the water back out of the carpet and mold could be forming in the carpet pad
I hate the thought that we will have to replace our carpet it is not that old
Will not use this Company out of Findlay Ohio again
Following is a post from professionals on line review about Findlay Ohio Office and there website reviews are not correct
You can find customer reviews for Stanley Steemer in Findlay, OH, on their official website, Yelp, or Google Maps. While a national average of 4.8 stars is cited on their website, the Yelp listing for the Findlay location shows an average of 2.8 stars from 6,957 reviews, indicating general dissatisfaction in that specific customer base. Reviewers have cited issues with pricing and lack of correction for problems, while also noting positive experiences with friendly, punctual, and thorough technicians. read more