I'm writing on behalf of a patient who does not speak English fluently. This patient and I would give Dr. Stanley Levin negative stars. He was not only rude but he ridiculed and humiliated this patient because they decided not to have his recommended procedure done due to lack of funds.
The patient went in for a routine consultation with Levin. After Levin completed his examination, he recommended that a certain procedure be done to fix the ailing tooth. When the patient asked how much the procedure would cost, Levin answered with an amount that was just too much for this patient to afford. When the patient turned down the recommended procedure, Levin tried to negotiate and offered the procedure at a discounted price. Even with the discount, the procedure was too expensive. When the patient declined again, Levin mocked the patient crying out, "$100, $0" as if these amounts were the only amounts the patient could afford. Even with the language barrier, the patient could sense that Levin was making fun of either their lack of funds or their unwillingness to have the procedure done. Needless to say, tempers flared on both sides and made worse with increased miscommunication.
In the end, regardless of the motivation behind Levin's mockery, there is absolutely no justification for Levin's treatment of this patient. Levin should have just accepted the patient's decision not to have the procedure done and left it at that. But Levin chose to humiliate the patient showing extreme insensitivity, rudeness and unprofessionalism.
The patient will never return to Levin's practice ever again or recommend it to anyone else. Just because a language barrier exists does not give Levin or anyone else to treat people with such disrespect and ridicule. Based on this behavior, Levin seems to lack basic common courtesy and mutual respect - perhaps Levin may benefit from some sensitivity or anger management training. read more
