Cleaning and implant refresh done today by Dr. Iomozzo. She's been my dentist on and off for about…read more12yrs. Now that I've returned to NY, there's no one else I'd trust with my pearls. She's extremely attentive and knowledgeable. Har stop trust care providers these days. Office is conveniently located off I287 minutes from the Westchester Mall.

THIS IS A CRIMINAL PRACTICE! Malpractice should drive them out of business…read more I walked in for my 16-yr old son's first dental appointment with this group;l One of the staff asked whether I wanted Flouride and X-rays. I said, "Flouride, No. X-rays I will have transferred from the last dentist, so hold off." It seemed like she was low on attentiveness, so I asked another staff member to ensure that no x-rays would be taken. She confirmed she would do so. 30 minutes later when my son came out, I asked him how it went and confirmed they didn't take x-rays. He told me they actually took a pile of x-rays. The woman behind the counter said 'I'm sorry. You said no flouride but for x-rays you had a longer answer. It wasn't no." I don't know if this is incompetence, negligence, or otherwise, but it's deeply disturbing. "We will not bill you for them," she said. A simple search between the link of dental x-rays and brain tumors (meningioma) will yield plenty of data.

I had a very mixed experience with Gentle Touch Dentistry, and while the clinical care was…read moreexcellent, the front desk experience ultimately led me to leave the practice. I confirmed my insurance once over the phone and then multiple times in person that the office was in-network. Based on that, I proceeded with my appointments on March 16 (cleaning and exam) and March 23 (night guard fitting). On March 16, the doctor and back-office staff were absolutely amazing. Since there was no hygienist available, the doctor personally performed my cleaning, and it was honestly one of the best cleanings I've ever had. The assistants and imaging techs were also great--professional, kind, and efficient. Ashley at the front desk was also consistently pleasant, professional, and knowledgeable. Unfortunately, my experience with Talia at the front desk was the complete opposite. During my first visit, she began discussing treatment and payment mid-visit and even repeatedly called me by the wrong name ("Jennifer") despite having my paperwork in front of her. The doctor recommended both a night guard and Invisalign, but I made it clear I was not ready to move forward with Invisalign. Talia then discussed the night guard and quoted me approximately $440, stating my insurance would cover 50%. She confirmed both the pricing and that I was in-network. We agreed I would pay half at the fitting and the remainder upon completion. I also provided insurance information for my daughter and spouse. I declined self-pay for my daughter after being told they were out-of-network. For my spouse, who has UHC Oxford, Talia said she would verify coverage and call me back. I never received a call. I followed up a few days later and was again told someone would call me back--still no response. At my March 23 appointment, I addressed multiple issues: my email was still incorrect in their system despite providing the correct one previously, there was still no update on my spouse's insurance verification, and I again offered to provide his information, which Talia declined--only to interrupt my fitting mid-procedure to ask for it, forcing the tech to stop and raise my chair so I could access my phone. This was extremely frustrating and unprofessional, especially since I had already provided and re-offered that information multiple times. The most concerning issue came at checkout. When I went to pay the agreed-upon $220 (half of $440), Talia suddenly told me the total was approximately $880 because I was out-of-network and the service was "orthodontic" and not covered. This directly contradicted everything I had been told before booking, during my first visit, and during prior payment discussions. I even had the original quote she emailed me as proof. When I questioned this, she insisted a night guard was orthodontic treatment. I explained that a night guard is considered an appliance, not orthodontic treatment, but she became dismissive and argumentative instead of listening. I left without paying because I no longer trusted the information being provided. I immediately contacted my insurance, who confirmed I am in-network with this office, a night guard is NOT orthodontic treatment, and they cover 50% as originally quoted. They also reviewed Talia's call and confirmed she incorrectly described the night guard as orthodontic treatment to them as well. At that point, I decided this practice was not the right fit--not because of the doctor or clinical staff, but because of the front desk experience. Patients rely on accurate insurance and billing information to make informed decisions, and that did not happen here. When I called to cancel, Talia denied ever telling me I was in-network, which is simply not true. The call was handled poorly and lacked accountability. I did receive a follow-up call from Kali, the manager, who was excellent--professional, understanding, and transparent. She acknowledged that the situation should not have happened and confirmed that re-education would take place. However, to further validate my concerns, I asked Kali to confirm my email address while we were on the phone, and it was still incorrect in the system despite multiple prior requests to update it. Ultimately, I went to another in-network dental office and paid only $107 for the same night guard--compared to the $440 (and then $880) I was quoted here. Overall: Doctor and clinical staff were excellent. Ashley and Kali were professional and helpful. The front desk experience with Talia was disorganized, misinformed, and unprofessional. I strongly recommend verifying your insurance directly before scheduling or making any payments.

Dr. Weinstein was awesome. Was able to see me on short notice for a loose crown and repaired the…read moreissue in minutes. The whole staff was great. If you're looking for a low stress and great care visit to a dentist, Gentle Touch is where you want to go.

Amazing experience and care. I was able to establish care, get X-rays, a cleaning, and have an…read moreassessment for Invisalign all in the same day. The dental hygienist, Dena, is an absolute gem. She constantly checks in on you and your comfort level, making sure you're okay. She really connects with the patient. The cleaning went great. The Invisalign consultation was quick, very detailed, and all questions were answered. The deal is fanatic! Highly recommend. The treatment here is just great, office is very clean, you don't feel rushed out the door. Also, big shout out to the front desk. I lost my insurance card, and they were able to set me up no problem, which was a big worry of mine.

The type of care I have received here it has been the best. Carleigh is an awesome Hygenist and Dr…read more Alidadi is very compassionate. The whole team is just amazing. I will recommend it.

Dr. Russo is fantastic and I'd prefer to not leave my teeth to anybody else…read more Unfortunately, I was heavily turned off from returning by the front desk staff audibly speaking poorly about patients, as well as possible HIPAA violations of sharing my patient history with family.

Dr. Russo has been my dentist for over 20 years. He is both professional and personable. I…read moreespecially like how he explains what needs to be done and why. In addition to Dr. Russo, over the years, I have seen several different dental hygienist but all have been very good as well. The office staff are very friendly and helpful. Often, after a particularly difficult proceedure, I am contacted later in the day to confirm there are no issues. The staff also deals directly with my insurance company.

I found Dr. McCauley many years ago as I was having multiple issues with my teeth. He is a…read morewonderful dentist and a great person. He has enabled me to keep all my teeth all these years. His care is exceptional. Even after I retired from my job and I live an hour away, I would not switch to anyone else. I high recommend him.

My husband and I both love going to Dr. McCauley, he's easy to talk to and in my experience an…read morehonest person. He has never tried to sell us on unnecessary services we don't need, which I really appreciate after some not so great past experiences with other dentists. My appointments have always been taken on time. I would highly recommend him if you are looking for a dentist who is laid back and personable in the Westchester area.

Our whole family comes here for all of our dentistry needs and we cannot say enough positive things…read moreabout the team here - from the front desk to the outstanding quality of the dentists - the quality of the care is outstanding. Recommend without reservation!

From the owner: Dr. Carpentieri, Dr. Ludwig, and Dr. Eduardo are all prosthodontists, dental specialists with…read moreadvanced training in restoring natural teeth and replacing missing teeth. This type of specialist receives three years of additional training after dental school to become an expert in advanced dental restoration, implant procedures, and rehabilitation techniques. Prosthodontic treatments include all esthetic considerations, crowns, bridges, porcelain veneers, dentures, dental implant restorations, temporomandibular joint-related problems (TMD), congenital oral defects, traumatic oral injuries, bite and occlusion problems, and full-mouth restoration.

My worst dental experience. Procedures were painful and most had to be redone by another surgeon.read more

I only had 1 appointment, but everything was seamless. I did not wait for a long time when I had my…read moreappointment. I was also seen on the same day I requested an appointment. The staff is extremely nice and inviting. They were willing to work with me to set up an appointment.

1st Advantage Dental at White Plain provide wonderful dental service. Lydia at the front desk is…read morealways so helpful and pleasant! Dr. Chaudari is a very experience dentist and has impeccable bedside manner. She is thorough and patient with her clients. She explaines clearly what need to be done and only calls for the servic when it is needed. Dr. Chaudhai really cares for her patient and I truly appreciated her. I know I'm in good hand when I go there!

I am a new patient who came in for a regular 6 month cleaning. My hygienist was Joanna Rock. I know…read morethe dentist is not supposed to be pleasant, but this was just flat out awful. Woman kept coughing and sneezing while in my face. She was wearing a mask but still she's cleaning my mouth inches away... gross

Dr.Kur and his staff are unbelievable, Very Attentive and Extremely Thorough…read more Being a coward of any dentist/dental work, no matter how many times I called and asked questions, they had the answers and always willing to calm me down. On the day of my procedure, I walked in with no anxiety, which is so very hard for any dentist to accomplish. I thank Dr.Kur and his staff for being very caring and understanding of my anxities. I recommend highly!!!

Based on his website, I chose Dr. Kur for an oral surgery consult. When I asked if he had…read moreexperience treating patients with my condition/needs, he evaded my question. When I asked him about the procedure he recommended, he said, "Don't overthink this!" That's when I knew not to trust him with my health. I practically ran out of that office. Since then, several of my doctors have said, "Avoid Kur. Stay away from that office." And one month later Kur sent me a bill for the "free" consult.