I received a letter in the mail advertising an insurance renewal rate and telling me that if I was…read morepaying more than this amount I was paying too much. I was paying too much, so called for the advertised $2008.10 renewal premium advertised in the personalized letter with a photo of my property included. When I called, it cost me 20 minutes of my life, for the quote to come back at over $14,000 - far higher than my current policy. This was nothing but a pure bait-and-switch fraud and it's not possible that their letter was based in reality given what they said the real numbers were. They also didn't state anywhere on the letter that they were solely an Allstate agency, or that they had anything to do with Allstate. Had it said so, I wouldn't have bothered calling at all. Total hoax all around.

Have been with this agency for many, many years and have never had any issues. Calls are returned…read morepromptly. Great advice is given. Can easily ask questions without any repercussions. I have several policies with them with no plans to ever change. I miss my the first employee who used to help me, Veronica. She was outstanding, super helpful and easy to work with. She is the reason I started working with this agency.

jennifer has built one of the most amazing insurance teams I have ever worked with! we worked with…read moreSuzanne to get our plans switched over and could not be happier with the service. Suzanne was very patient while handling the change with my mother and explained everything thoroughly. it is rare to feel so welcomed and supported when purchasing insurance. customers for life!

I cannot recommend Christina Hargrove enough at Jennifer Wilcox State Farm office. I moved here…read morefrom out of state and had wonderful insurance agents through Allstate in my hometown. When I moved to Dallas I used Allstate again and had terrible customer service and their rates were so high! I reached out to Jennifer Wilcox's office and met Christina. From day one she has been amazing. She was able to get me lower rates right away with better coverage. In addition to better pricing she really cares about my business, my life changes and has outstanding customer service. She also checks in with me often and is always keeping me apprised of new offers and/or ways to save money and get better coverage. Four years later Christina and I are still working together and it feels like having a trusted friend. If you want to feel good about doing business with a reliable and friendly agent --I highly recommend using Christina.

I first chose Scott as my agent over 30 years ago. He and his staff always go above and beyond to…read morebe helpful and answer any questions I may have. They are the best!

State Farm- scott LaDuke office is a great insurance office. The respond promptly. The have fair…read moreprices. The staff are friendly and treat you like family. Big thanks and appreciation to everyone.

In the past, looking for insurance proved to be a daunting task. However, the good people of…read moreChambliss Premier Insurance Service made our recent experience a pleasurable one. In addition to providing us with great rates for our auto and homeowner's policies, their attention to detail, personalized service, and excellent follow-up definitely won us over. In a world where customer service is practically nonexistent, it is refreshing to find a business that exceeds expectations.

Let's be honest...nobody looks forward to shopping for insurance (auto and homeowners) or paying…read morefor it. However, we all know that when you need it, you need to be ensured that you are properly covered. This is why I know I can always count on Carneal and his team to help ensure that I have the coverages I need, personalized to me. I have been working with this agency for several years at this point, and I know that when I call, every single question is answered (with so much patience!!). They take the time to address any concerns. I would recommend this agency to anyone shopping for insurance, particularly if their standards for customer service are high - Carneal delivers.

Rodriguez Insurance Agency is the best. Karen is very helpful and has taught me a lot about…read morecommercial insurance. Whenever I come across something I don't understand I pick up the phone and call Karen.

Update as of 2/26 Received phone call from the owner after…read morereviewing Rodriguez Insurance. Totally different experience he actually cared and took care issues immediately. State filings were filed same day and all outstanding fines that incurred during this situation were paid immediately. Still waiting on removing a non CDL unit and adding an additional box truck. I'll keep you guys posted. Non rated coverage which it's impossible to gain quality contracts with brokers. State of Texas Department of Motor Vehicles states form E has not been filed and needs to be filed with MCCS, as they are fining for not having this filing. Agent stated they are awaiting response from A-One, as it is A-One who has to file. Been over a month thus far. Paid approximately 12k in downpayment thus far and another premium of $3,700.00 is coming up due next week. (2units) Been calling the agent and they are not able to resolve issue and not showing no urgency. The agent is Rodriguez Insurance Agency out of Richardson, TX; telephone (972)528-6695. The agency contacts are Cristina Villalobos telephone (972)942-0522 and Christopher Alvarez telephone (469)333-2717. Shabastian sales rep, was adamant in beginning. Appreciate his hardwork but once insurance bonded you're pretty much on your own. Was able to contact AOne and another individual which seems like I am getting somewhere, fingers crossed. Per email from Christina this morning still waiting on response from AOne however AOne contacted an insider whom stated assisted as of yesterday to resolve issue. I've never dealt with an Agency this incompetent or lack relationship with insurance colleagues they sell to clients. This has been such a nightmare, no exaggeration. If you're able to purchase through a reputable company like Progressive, Great West, or Canal go that route. Past employers caused disaster to company safer score so I'm in a shitty situation. However I wouldn't recommend Rodriguez Insurance Agency to anyone.

Jon Essary has been my State Farm agent since I moved to Texas, and my experience with him and his…read moreoffice has been exemplary. Any time I have had a question, he has been available to answer it. He is easy to reach via email and I have always felt like his #1 priority when corresponding with him. He is so friendly and helpful, I'm sure he makes all his clients feel that way. I've been lucky, I haven't needed to file a claim while in Texas (knock on wood! Hope I didn't just jinx myself!) but I have in the past while living in other parts of the country, and State Farm has always handled it quickly and professionally. I have no doubt Jon Essary's office would do the same. State Farm charges a very reasonable rate for car insurance, and Jon's office is a great place to get it.

Stay away from this office! Poor communication, does not help in answering questions or acknowledge…read morethat I've cancel policy's. My whole family has an hard time with the office personal.

I've used ABCO in Richardson to insure my cars for years. Great rates, and with a great insurance…read morecompany (Traveler's). Teresa always has an answer for my insurance questions. I appreciate her honesty and professionalism. She was elated the other day when she gave me the news that my insurance bill is about to go down hundreds of dollars with the purchase of a new car. A good company that I highly recommend.

I had a disappointing experience with this Office, I have been a client for several years. This…read moreoffice does not protect their clients best interest, they work for the insurance NOT FOR YOU! I learned this when I had to file some claims and had asked advises from this agent and they gave me poor advises concerning some damages to my roof. They recommended a roofing company that was inadequate , and teamed out with the insurance company against me! They raised their premium considerably for my car and home each year invoking whatever reasons they could find!!! BE AWARE! By the way I found another provider half cheaper than them for my house and car and full coverage.