Incredible service!! I originally reached out to request some basic furniture for a housewarming +…read morebirthday celebration: chairs, tables, and table cloths. However, after inquiring on their services and seeing how affordable their prices were, I started to look into additional rental equipment and services. It helped that the customer service itself was phenomenal. The person I worked with was Raji, she was my event coordinator and was the person who responded to my inquiry within the hour. Keep in mind that I reached out about 1 week before my housewarming/birthday celebration, which in hindsight was very short notice. Even so, Raji was incredibly responsive, asked very thoughtful questions, sent pictures of what they had available, made thoughtful recommendations once she had a better understanding of the kind of event I was throwing and the general ambience I had in mind. After some back and forth communication, Raji sent me an initial invoice via email for me to see. Making changes to the final invoice was just as easy given Raji's consistent responsiveness, and I was overall VERY SATISFIED with the drop off, set up, and pick up service. I 110% recommend giving this place a try for all your party and event needs!

This business is same as idecor events, just with a changed name. We never used a decorator before…read moreand this is the first time using one and boy are we disappointed. These are some of the actual numbers quoted: a white curtain background 10ft x 10ft = $200 (other party rental companies quoted: $75) Flowers on the table = $60 (others: $20) A 3ft high white cylinder table = $150 (others $25 - got from other rental company) The place is run by Sonia Dhawan. She is completely incompetent in decorating. Don't get mislead by the pics posted by the business owner, definitely marketing stuff done by someone else as her own. We asked for the decoration as in the Pinterest screenshot pic, she quoted for that, took full payment for it 10days before event + $220 for transportation (apparently their policy is full payment needed if event is within 2 weeks from booking date). She delivered what's in the other pic. The hanging of "girl or boy we love you" is put by us not by the decorator. Imagine how bland it would have looked without it. Problems: 1. The event is at 4:30pm, at the time of payment she agreed to finish the decoration by 3pm. On the day of event she reached venue by 3:45. Did decoration till guests arrived up until 5pm 2. Most of the balloons she brought were almost deflated. When asked if she would reinflate, she is like, "no, if balloons deflate during transportation, it is not my responsibility." 3. Compare pictures 1 and 2. She barely put 10% of the balloons of what was asked for. When asked why, her response was "this is all I can do. I inflated few more, but some of them burst during transportation. Not my responsibility." After almost getting into an altercation, her husband intervened, and brought in 15 extra balloons from partycity and attached them to make it look how it is in pic2. 4. We ordered easel with side stand. Side stand was not delivered. Till payment is received, her tone is "we can do it all, we will make sure customer is happy, because we strive for repeat business". After payment is received "this is all we can do, we can't do anything more. If you question, we will leave things how they are and you will have to do it yourselves." Sonia Dhawan is unprofessional, incompetent, and extremely rude woman. Do not do business with her, if you do, you will surely be disappointed. Update: Since the business owner had such a strong pushback, I am posting few more pics to support my claims. I didn't really want to disclose the phone numbers, but, such harsh push back needed strong corroborated evidence to support my claims and disprove their claims. 1. Please see rental agreement picture clearly mentioning "setup" time and dismantle time. 2. Also invoice with prices of all items we requested. Long square gold table was never received. Also as claimed by business owner, no discount was given. 3. Photo of Back of invoice also mentions setup time. 4. Screen shot of text messages showing what we asked for. How much was quoted. Matches exactly what's written in invoice for balloon arch. 5. The owner wrong fully claimed that the crew was on time. However, the other text message screenshot clearly(at the bottom) shows the crew messaging back that they are 5mins away at 3:54pm. When setup time was 12-3pm, is it unreasonable to get stressed about decorator not arriving even at 3:10pm? Owner needs to know the difference between stressed and depressed. Ms. Inder I speak with proofs. Not made up stories. I respect you for running a business, but this is definitely not the way to run it. Backing employees is good, but backing false claims will result in losing your credibility. Apologies from my end for assuming the male crew member was her husband. I really don't care for wasting ~$1000 on you guys, but I don't want anyone else to lose money and be disappointed. The owners condescending language and baseless allegations should give everyone a clear understanding of what kind of people and business they are.

I needed 4 tables and 25 folding chairs and didn't know a thing about party rentals. It's…read moreinteresting they are closed on the weekends so you can pick up the goods on Friday and return them on Monday when you actually only need them for one event. Everyone was helpful and considerate, no glitches. The only problem was everyone hung around the kitchen and my carefully arranged tables and chairs were totally ignored! I even had an AntiSocial setting for those kind of guests. Pretty funny. Good thing it didn't cost an arm and a leg to rent the table and chairs!

Excellent service by Piedmont Party Rentals. They provided all rentals--tables, linen, silverware,…read morefood service utensils, bar setup and glassware. In addition, they delivered and picked up in a timely manner. I highly recommend for any event, small or large.

I need help in my store open ceremony. Soniya and all other staff helped me a lot with patients…read more They did really very good job. Thanks

Hi all, please be very careful when dealing with this company and a woman named Sonia. Based on my…read morepersonal experience, I strongly recommend doing your research before making any payments. She initially comes across as very friendly and reassuring, but unfortunately, the services I was promised were not delivered. I was asked to make full payment upfront, and afterward, I was told that her truck had been stolen. When I requested my money back, I did not receive a refund and was told that she had no idea what was going on. Please be extremely careful and read the other comments and reviews regarding similar experiences before doing business with her. I have also noticed that she changes her name on Facebook and that payments may be requested under other people's names. I'm sharing this as a warning so others can do their due diligence and hopefully avoid having the same experience.

Everything was smooth and seamless- we had a backyard party and rented some tables, chairs, table…read morecloths, and cocktail tables! Everything was in excellent condition- which is NOT always the case with party rentals sadly. I'm pretty thorough so of course I measured our space and made sure we had the right sizes and quantities etc. They also have some planning tools on their site! Great communication, prices, and so kind and friendly throughout. I'm so glad I found this family business and will be sharing and booking again.

We needed to rent tables & chairs for a party in our yard. Chuan was my main point of contact & she…read morewas kind, helpful, responsive & professional. No issues from start to finish. Their chairs, tables, umbrellas & tablecloth were in excellent shape. The entire process was easy. Would definitely use their services again.

I don't feel comfortable giving this company one star, but that's what I wanted to give them. I got…read moreso frustrated with Kim that I cancelled my request for a quote because she is very scatterbrained, unprofessional, and her way of doing business was stressing me out. I already have enough of that going on.

I am hosting a party for 50 on Sunday. Today is Friday, I had everything lined up for another Party…read moreCompany to set up a tent in our backyard. Unfortunately, they canceled at the last hr and left me hanging. I called Grande Affair and they immediately came to the rescue. Within 3 hrs they came out and set up a tent for us! This was truly a huge relief! I couldn't have had a party without them! I truly appreciate the support I received and will definitely come back and continue using A Grande Affair services. This a company who prioritizes the customer service, satisfaction and needs. Please don't hesitate in booking w A Grande Affair! I highly recommend. Thank you! Thank you!

Wow Great Service I…read moreneeded tables and Chairs etc for a last minute event, all was so easy and stress free for me tables were perfect clean chairs were clean. Everything was perfect. I would give a 10 out of 10 people who delivered were great. Set everything up and pick up was just as easy highly recommend.

We had a graduation party last Saturday and had borrowed tables and chairs from friends and family…read more Two days before the party, we realized we needed 20 more chairs. We called LV Rental on Thursday and left a message. Alex returned our call within five minutes. While we were on the phone, Alex took care of all the paperwork. Within another five minutes, we had signed the contract, made our payment, and arranged to pick up the chairs on Friday. The entire process was quick, easy, and stress-free. Their prices are very reasonable, and Alex was extremely helpful and professional. Excellent customer service when we needed it most! We will definitely use LV Rental again for future events and highly recommend them to anyone looking for party rentals.

See also: West Coast Rentals, their other name! I hired them…read morefor our first wedding anniversary party just over 2 years ago and had no problems. This past weekend, we hired them again for my Baby Shower, except this time we only needed a few simple items--two 8' long tables, two lavender tablecloths, and 20 white chairs. Simple enough. So we thought. I first reserved the date and items over the phone to a man who didn't really seem to care about the order. He seemed distracted, disorganized, and kept repeating my simple order back with errors. I came down in person 4 days later to ensure that my order would be correct. Again, the same man I dealt with over the phone was still acting like he could care less and STILL getting my order wrong. The customer service I received should have sent me running for another company, but I stayed because I wanted to support this locally owned business, especially since I had one good dealing with them years ago. Come the day before the delivery, I received a call from a woman confirming my order--three 8' long tables, 20 brown chairs, and 2 white tablecloths. I had to read her back the actual order and she replies, "Oh. Hmmm... well, this is what was put into the computer...I can fix everything else...but which white chairs did you want?" I explained that I came down in person to choose the chairs and she apologizes that there was a screw up. She also lets me know that I will have the first delivery of the morning and to expect my rentals around 9am. Day of the delivery--1Oam, still no delivery. 10:15am, I call them and the same man I dealt with the first two times acted flustered and said he could have the rentals to us by 11am. So we waited...at home...on a work day. 11:30am, no delivery. 12pm, I finally had to leave and had my visiting Dad wait for the delivery. Got home at 2pm to find my Dad washing the chairs down. I asked him what he was doing, and he pointed to the mound of paper towels on the floor that were full of food and grime. He said that the chairs came very dirty, not in shape for a Baby Shower, and besides all the dried on food, dirt and sand, the chairs were also completely rusted. Called the company and the phone was answered by Tracy Ann, the other owner. She placed us on hold for a long while and then said she couldn't help us. I had my sister deal with her since I'm 8 months pregnant and was feeling quite frustrated with the lack of service and care. You could hear Tracy Ann bitching through the phone as my sister simply asked for clean chairs. There was no promised delivery time of new chairs, nor was there any apology. Finally, my Dad thought we should just go down there and return the chairs ourselves and be done with the whole thing. I agreed, calling back Tracy Ann and also insisting that we get our original "drop-off delivery fee" of $30 wavered. Tracy Ann replied that we would not get this delivery fee wavered, and in fact we "are already going to get upgraded white chairs that would have cost an extra $1 per chair" since she had no clean white chairs of the kind we picked out originally. That didn't seem to be our problem, but she was surly and rude and we didn't want to have that kind of interaction before our big party. She agreed only to refund the $20 for the chairs. My Dad and I returned the original white chairs to the rental warehouse and my Dad pointed out to Tracy Ann what we were talking about regarding the dirt and rust. Her reply: "I am late to pick up my kids. You could waste my time showing me the rust or you could let me go get you new chairs." GROWL! I explained on our way out to Tracy Ann that I had used her company in the past and was really disappointed that there seemed to be so much difficulty in dealing with them this time around. She continued with "What do you want from me? You're getting $20 back and upgraded chairs! And I have to pick up my kids late because I had to come down here to deal with all this." I just left letting her know that despite being frustrated, I still dealt with her with respect and I never raised my voice. Really, all I wanted was the same in return. No response from her. And 5 days later, still no $20 refund. I'll let this go since dealing with the company has been so difficult. Luckily this was just a Shower...Imagine if this was a wedding or something!

We have used this company on a number of occations for events at work…read more With the bad weather over the last couple of days we were unable to return a table to them on a Friday night before they closed. When we brought it back the following Monday they waived the late fee. Great people & we will continue to use them in the future.

Rented tables & chairs for my wedding from Unica Party Rentals. Everyone that I interact with were…read moreprofessional, delightful and helpful. None of them were impatient or rude despite the many changes that I had to make throughout the year. Delivery and pick up were easy and went smoothly as well. Special thanks to Natalie- who is just the best. Highly recommend if you're having an event!

Unica is no longer what they used to be. We had to call and email multiple times to find out our…read moredelivery window the day of. The woman who answered the phone was rude and really unhelpful. We had to ask for a manager who was finally minimally helpful. We have been renting from them for years and are going to look elsewhere from now on.