When I moved from Pennsylvania to New York, I switched to the nearest State Farm agent. The new office didn't apply all the discounts I was supposed to be getting for my 6 years with State Farm and my good driving record. My "Discount Double Check," turned into a "Discount Quadruple Check" where I was doing all the checking. After a lot of legwork, I finally got things straightened out and then switched to another State Farm agent I hoped would work better.
I had also met Matt Steele shortly after moving in and knew he was an independent insurance agent. Though I finally got everything straightened out with State Farm, I decided to have him get me some quotes for other companies. He did a very thorough job of assessing my situation and getting me the quotes for the proper coverage. He found me policies through Allstate with several times the liability coverage and the same deductibles for over $250 cheaper a year (the equivalent Allstate policies for the same coverage would mean even more savings if I went that route). Previously I had asked my State Farm agent about increasing my liability coverage as I had just finished schooling and had taken my first job in my career, but I didn't get a very straight answer. Matt explained the importance of the proper levels of coverage, and gave me many different quotes each time I asked about different options.
Matt was very thorough, honest, and dedicated to getting me taken care of. He answered questions over the phone, via email, during business hours and after. I didn't think that I would be able to get a better rate switching to a new company since I'd be losing my 6-year save driving discount with State Farm, but I am very glad I looked into it. I also appreciated that as an independent agent, I knew he would be able to find the policy that most fit my needs. Overall, I was very satisfied and would recommend him to anyone looking to lower their premiums and ensure they have the proper level of coverage on home or auto. read more