Frank and his team are very attentive to our needs. We recently added two new cars among other…read morethings. They were very efficient and patient in getting everything setup. I highly recommend them!

I read the review from 2013 stating to not use this State Farm branch. While reading this review, I…read morecould see the customer was upset and understand why. But, there is a lot that goes on behind the scenes that is out of an Agent's control that this customer may not be aware of. But just to be clear and transparent, I do not know or work for this Agent. I have called this Agent's office twice to ask a few questions. I spoke with two ladies in this office and the Agent, Frank. They all were very helpful and kind. I was never asked to write a review as our conversation was strictly professional as I had a few questions for the Agent. When the Agent or staff write a policy, they can sell the policy based on the information you provided on your application. But, if there are things on your insurance history / record that you did not advise of on your application, these things are found when the policy application is sent to Underwriting to process and write. There are specific items that can determine your risk and if that insurer can write your policy. If something on your insurance record comes up once Underwriting receives your application that changes the policy from being able to be written, Underwriting usually sends a letter, and corporate refunds your payment. This does not come from the Agent's office. The Agent and staff are usually not aware of it right away either. They have no control or say over this as well. With this being said, it can take a few weeks to get everything processed and the correct documentation sent to you with your refund as it is all through corporate. I can see where this customer was upset, as she didn't know the process and thought the Agent was maybe behind this. I hope this helps someone reading this. I took the time to write this as I had nothing but great customer service and a pleasant experience with this Agent and his staff. They were highly professional and prompt when helping me. Cheers!

My family used the Slomovic Insurance Agency for over 15 years. We were always unhappy with the…read moreway our premiums kept inching up year after year. Each time I contact the office to discuss the matter I was told I had to come in for an appointment. I chose not to. I don't appreciate having to sit through a sales pitch on financial services just to get a fair price on what I already have. Finally, after 15 years I started shopping around and found better auto and homeowners coverage for about $ 1,000 less annually. As always, I was lectured and condescended to by the Slomovic Agency for my choices. I appreciate the customer service we got when we needed to make a claim - but I can not tolorate being treated as if I were a stupid child.

I've been trying to work with Joe for a few years now. He's been honest and responsive to our…read morequestions and told us if we had a better policy or not. Finally this year, we went with him as he could save us hundreds of dollars (our previous agent didn't try) . He was helpful every step of the way. So glad we changed agents and went with someone who seems like they genuinely care and aren't lazy.

From the owner: Eastway Insurance Agency Incorporated has been proudly supporting and protecting our community for…read moreover thirty years! Life Insurance is how we have connected with and helped thousands of families. Please connect with us and let us help your family today.

I can't thank my insurance agents at this branch for going our on a limb for my needs. I have been…read morea customer for 52 years with this agency. Thank you all especially Laurie for being so knowledgeable and helpful.

Work here at your own risk! After only a month of working…read morehere, I was let go because they thought it was too stressful for me. And instead of the owner doing it himself he has his employees do it for him. Here's something you need to know about Barion He is not in the Rochester office. He lives in Florida and watches his employees through various monitors. And when he thinks something is not going correctly Tell his minions to pass along the message. His Second in command, Bob told me he needed to speak to me at the end of the day. I asked him if I was being let go because I know I made a few mistakes. And I will admit that, but I've been only working there for one month. And he said no of course not. And after five I went to their office him and Paula another employee who works there told me I was being let go because they thought the job was too stressful for me. Instead of humiliating me, and have me come into work a full shift they could've easily called me and told me not to come in. But since they have no backbones, they couldn't do that. Paula reiterated to make sure I leave the key behind. She proceeded to follow me, but then stopped and just looked at me as I left the building. She was keeping an eye me, as if I was going to steal something. From day one, they told me that they will work at my place and ask as many questions as I can. But after the That changed. Anytime I had a question I was snapped at or give the passive aggressive answers. You talk about a very passive aggressive man, Jim, is someone you need to watch out for. He is not a nice individual. They make it very clear to leave him alone and only contact him through email. He is all sweet as pie to you in the beginning, but then he expect you to get it after a few weeks. Barion Sits behind his computer monitors and keyboard in Florida watching everyone do his work. And it was made clear To me on day, one that you were never To contact the owner unless it was considered to be a very life-threatening emergency. When people spoke him, it was as if he was to be feared. They told me that they would work at my pace But clearly, that was a lie for them to let me go After a month. Barion Instead of being a coward and hiding behind your employees and your security cameras, how about you try being a decent human being and talking to your employees. Don't have other people do your work you can easily told me that it wasn't a good fit by . But instead you humiliated me by having me come and work a full shift, knowing very well, you were going to let me go. The only person who I will miss is Laurie. She was the most kindhearted Caring and compassionate individual I've ever had as a mentor in any job before. Laurie I wish you nothing but the best. Thank you for everything. You are truly a godsend. To Barion learn how to be a decent human being. You could've easily given me a call and told me that It wasn't working out but instead you Your minions do the hard work for you because you don't wanna take any accountability for your actions