I took my granddaughter to story time today. She really enjoyed herself. She heard a great book,…read morethen we headed down to the lower level so she could play and color. We happened to be there on a perfect day when High Desert Falconry visited for an educational program. It was so amazing learning about these beautiful birds. We learned so much from the husband and wife team. Definitely check out their website for any upcoming events. During the summer, they also have a lunch program for the kids from 11:30 to 12:30. This is the last week they are having it. It starts when the kids are out of school and runs to the end of July. That is, if they receive the funding to offer it. Hopefully they do, because it's so great. 7/23/25

We visited this location for a quite spot to study and upon entering the building all the tables…read moreare occupied by people traveling by foot. They use up an entire table of four and use it for their dirty items. Only one person sitting at this table by the way. They are eating the entire place smells like jack in the box. They are loud and obnoxious. The employees don't seem to care. A library is supposed to be quiet and peaceful and instead it's distracting for those who are in need of a study area with Wi-Fi. You can do better than this tehachapi

When I say I haven't been here in 20 years, I am not lying! This was a weekly visit for me when I…read morewas in my early twenties and lived in the downtown area. I've always loved reading but I fell off once I had kids. But I have recently fell back in love with it and so have my kids who have been begging me to get them library cards. This time around I just had my youngest with me and it was an adventure. It really is hard to see all of the homeless around here and feel excited about entering a building where you have to navigate around them to get in but it is what it is and you do what you gotta do. It was so nostalgic for me entering this building after so long. It was just how I remembered it but it does seem as though there aren't as many books on shelves as it use to be. I get it because I am a strictly kindle ebook reader now and a bit of a germaphobe. The staff was friendly and helpful and made my daughter's first experience at the library a great one. She was able to quickly find five books to check out and is excited to return to get some more.

Went for the book sale. It was a welcoming environment. I wasn't able to explore much of the…read morelibrary but I can see they are doing renovations. Looking forward to coming back when renovations are complete.

Great library the staff is amazing. Very friendly and helpful. Always clean and never a long wait…read morefor the computer great selection of books

When we first moved to town this was a main hub for us with our 6 month old son. Been over a year…read moreand we love all of the events the library offers. Everyone is amazing and love our library family!

I love this library but hey I love any library! If they dont have the book you want they can have…read moreit shipped from another library for free! The reading possibilities are endless! I also love to use their computers. Sometimes I just go in to escape the summer heat by reading a magazine.

Lived in Palmdale for 3 years now…read more I personally felt racially profiled, the only time I go to this library is to simply to print the files I need for projects, a white homeless man (Big 50 year old man) came up to me who I seen while working security at one of my jobs and made snaky weird comments and got close to my face. Me and him got into a loud verbal altercation, he was in my personal space and he began to yell when I told him to back up. We yelled at each other until Library Staff came and told us to leave. However, this blonde female staff worker said something to homeless individualbut focused her attention on me. The homeless individual walked away while they proceed to tell me to leave. Another Hispanic/White female with her Disabled Daughter (probably Autistic) said I was rude because I told her to move and tried to side with the homeless dude (Lady was glued to her phone and not paying attention to her "Disabled" daughter" ) As I was printing my copy and The Director Robert Shupe came along with 5 staff surrounding me as I was printing my paper I calmly tried to explain to Robert the backstory and he cut me off to say "I don't care about the backstory" after getting the print I needed. I complied and proceed to exit the structure. Robert wanted to talk to me out side which I agreed to and I understand their policy and keeping peace, but I felt like the blonde female staff worker was bias because how did she let the homeless individual just walk away to hide. My mom came and talked to. He reassured there was no profiling but I doubt it by the female's demeanor towards me. Robert appreciated me explaining the backstory (privately not publicly) and situation is in progress partially resolved. I do want to report the female staff worker due to her selective enforcement and potential bias of the situation. This is why recording and camera are appropriate evidence to protect yourself. I have nothing against homeless people but having 1 female security guard and not a male especially not armed, Seems pretty risky. I am about advancement but city needs to stop being cheap with the safety of others.

This is a very nice library with plenty of free parking on the lot…read more There's security in the front. There's plenty of seats and outlets to charge your devices. They also have flyers about upcoming events.

Every time I go I'm greeted with smiles and friendly faces. If I ever need help there's always a…read morehandful of employees to help. I love that they also have security.

Very clean spacious and well organized for studying. And not too loud when the children are there…read moreas they are on the other side of the library.

You get all five stars for the assistance. That was rendered. Also for the help with my g ,e d ,…read morethank you.. lancaster library. Enjoy this library more than the original library.Modern library, that is on j, 10West.. However, I recall the original library having actual pay phone booths.Like fom outdoor rainy streets. Obviously this placee does not have that.

I have always received excellent help at this library, over the summer they hosted a birthday party…read morefor Harry Potter which was fun and my daughter loved! I enjoy that you can reserve books ahead of time, makes for an easy quick trip.

This library rocks. It is a state-of-the-art facility, gorgeous and a pleasure to visit. Not only…read moreis there free wi-fi, the building is designed to be welcoming, user-friendly and to facilitate research and learning. Computer lab? Yes. Super cute children's room? You betcha. Friendly helpful librarians? You got it. Fireplace? Uh-huh. As you can see in the pictures, this library was very well designed to make a beautiful and calming atmosphere. Lucky patrons! Everyone and anyone in this area should come here as much as possible. Congratulations, Kern County, on doing something very, very right.

This library is great! It offers a lot of services and it is always clean and organized. The staff…read moreis always very nice and helpful, except for 2 people, but I just try to avoid them. I don't need any bad energy so that's what I do when I go there. My son loves the library as well. They have fun stuff going on for kids and adults regularly. I enjoy going there for books or whenever I need to print something. One complaint I do have is the 2 staff member's costumer service skills. One is a manager, and that's really unfortunate because that says a lot about them. I tried filing a complaint and I got treated like my complaint was irrelevant and like I was lying or exaggerating. Marie will NOT listen and will not believe what you are saying. It is a COUNTY job! Train your employee to be more professional and you won't have to deal with complaints!

I've visited just about every library in the Santa Clarita Valley, and the Old Town Newhall Branch…read moretruly stands out. The design of the library is beautiful, and there are so many amenities that I seem to discover something new each time I visit. The facility is extremely well managed and maintained, and you can tell that safety and security are taken seriously, which makes it a comfortable place to spend time reading or working. I'd also like to recognize a staff member named Jacqueline, who consistently greets guests with a warm smile and friendly hello. Her professionalism and welcoming attitude make a real difference. Jacqueline could probably teach a class on customer service--she's that good. This library is a real asset to the community.

My husband and I had the worst experience with the lady who does passports . The moment we got…read morethere , early for our appointments, she was so bothered. She was so passive aggressive and unkind. The story is long so I'll just leave it at that. We ended up leaving bc she made us feel so uncomfortable . The manager was really nice though , David I think . It was so uncalled for how rude she was , for no reason .

This library is open for 6 hours on Monday and Tuesday. That's it…read more I expect more from a giant building we all pay taxes on. This is the COUNTY library.

This library used to have fantastic staff. Customer service was their top priority. Since the hours…read morewere extended On January 1, 2024, the library has taken a turn for the worse. it is not longer customer service oriented. They monitor your time on the computer more and dont give you the privacy necessary to check you email accounts, etc. It is no longer customer service oriented. Bring back the old staff!