I would like to express my sincere gratitude to Dr. Stallings, Dr. Krickenberg, Kelli, Leonela,…read moreBri, and Tamara. I had the pleasure of working with Tamara at a previous veterinarian , and since my veterinarian retired, I had difficulty finding a veterinary hospital that I felt comfortable taking my five furry babies to. Cardi, my mischievous naughty bow-boughty (my fault for naming her Cardi ), often displays poor behavior around strangers, but she must have sensed that she was in good hands. She was comfortable and behaved exceptionally well, which meant the world to me and my husband. Cardi underwent two growth removal surgeries, and the entire process, from making the appointment to her discharge, was incredibly smooth. I cannot thank the entire staff and Hemet Animal Hospital enough for the loving care they provided to my little one. From the initial appointment to the check-in, surgery, and discharge, the entire process was a breeze. We will be bringing all five of our babies here from now on. Thank you again, and I apologize if I missed anyone's name. Everyone who helped us was incredibly kind, helpful, and a pleasure to interact with. Cardi says thanks too

Hemet Animal Hospital is professional, caring & provides thorough pet care…read more My poodle mix had major dental surgery Dr. Fernandez & her Nurse Staff provided excellent service!! If it's pet dental care you need this is the place to take your pet out here in IE.

The doctor and staff are wonderful and very professional . They're extreme caring with my pets with…read morevery reasonable prices for treatments.

We had a great experience with pets vet. Staff were very friendly to us and our cat. They were able…read moreto get us scheduled right away. We highly recommend them to anyone with pets in the area!

Dr Headley is amazing! We r blessed to have found them. They have treated 2 of our dogs and 3 of…read moreour cats.

Friendly, helpful staff..reasonable cost..took our cat in, he was having nausea issues. Doctor was…read morevery thorough in letting us know what was going on with him. Recommend.

The BEST staff, however, I cannot recall one of the awesome girls name!…read more Thank you to Kathi, Dr Greene, Yuvia, Paris and Destiny you are all very much appreciated! thank you for always taking such good care of me! Love, Halo Dog.

I was the 3rd in line waiting for my dog appointment, out of approximately 10 customers. I was the…read morelast one to be called. I asked why. The employee said all the other animals had a room. So they have 10+ rooms there - no I don't think so. I am Not happy today with their procedures related to which animal is seen 1st. Appointments 1st and then 1st come 1st served.

Special thank you to Dr Samantha English DVM, who always helped my little boy when he was not well…read more She took care of him with dedication and professionalism. Dr. English is very skilled, and also she had a lot of consideration and compassion when she treated my little boy every single time. Thank you very much Dr English. Also special thanks to the technician assisting personnel and the front desk, who are taking care of our fur babies like of their own. Their charges are fair as well. The place is clean and well maintained.

Compassion is the first word that comes to mind when I speak of this place. From the minute the…read moreappointment to put my beautiful baby girl down was made, to the second we walked out the door. They were so kind and gentle and understanding of how heart breaking this moment is for fur parents. We do it for the well being of our baby's but the pain and guilt doesn't go away. Every single person I had an interaction with was so gentle with us and my girl. It was our first time having to go through this so they explained everything and gave us the time we needed to say goodbye. These people absolutely understand and love animals. I also got this extremely Beautiful card in the mail that gave me a sense of peace in my soul that I needed.

Crystal was so great to get all my ask for done.. Perfectly‼ My Stella didn't have to sit in a cage…read morefor hrs (like Pet Smart or Petco). And the cost was even Less than I expected Thank You Crystal and your Super Team‼‼ We WILL be back

I had to move, fantastic groomers, my pet has seperation anxiety but these gentlemen knew exactly…read morewhat Huey needed to stay calm...I highly recommend Furr Paradise! ‍

The staff is amazing. From the front to the techs to the Vet. All wonderful and compassionate…read morewomen. You can tell they all love what they do and it shows in the care they give. The price is reasonable for the area, which explains why they're so popular! I will always bring my pets here

I moved to San Jacinto almost 3 years ago. I found this place on the internet. It looked clean and…read morewell maintained. I've taken my baby there 3-4 times. The people are absolutely rude. They're constantly trying to sell you services you already had done a few months ago and try to make you feel guilty for not doing it. This last time my dog had his appointment, the girl made a face at my dog and didn't want to touch him. Made a rude comment about his coat not being white and clean. We tried explaining he loves to roll around in the dirt! But she just picked at his hair and wrinkled her nose at him. We were so uncomfortable after that. We will never go back! I hope people take this into consideration before choosing to go there.

Great service over the phone and in person. They definitely care about you and your pet's needs…read more Thank you so much for helping my baby Bruno out.

EDIT: The response from ownership honestly proves my concerns regarding professionalism and…read morecommunication. It is not "personal character assassination" to reference the public tone and wording that YOU, as the business owner, chose to post publicly under multiple client concerns. Clients are allowed to discuss their experiences and reactions to public interactions from management, especially when those responses come across as hostile, combative, or dismissive. I already acknowledged the written policy in my original review. My concern was the conflicting verbal information provided when I proactively called in an attempt to responsibly reschedule the appointment, as well as the professionalism displayed afterward. Feedback and criticism are part of accountability within any business, especially within healthcare and veterinary settings. Responding defensively to criticism instead of professionally only further reinforces the concerns being raised. I did not simply "miss" an appointment or fail to communicate. I proactively called ahead because I was unable to make the scheduled appointment time and was attempting to responsibly reschedule the appointment. During that conversation, I specifically asked what the fee would be and was verbally told it would be $20. (Please train YOUR staff accordingly if this does not reflect YOUR current policy.) Instead, I was later charged the full $78.97 deposit. What concerned me most was not even the money itself, but the way the situation was handled afterward. The communication from staff felt inconsistent, dismissive, and unnecessarily hostile despite my attempt to communicate responsibly ahead of time. After this experience, I began reading through owner responses to other client concerns online and was honestly shocked by the aggressive tone and public hostility displayed by management. Businesses absolutely have the right to respond to reviews, but professionalism, compassion, and respectful communication should still be maintained, especially in a veterinary setting where clients are already stressed and emotional. The "Dr." ego is very real here. Instead of accountability or professionalism, many of the public responses from ownership come across as combative, defensive, and focused on publicly arguing with clients rather than resolving concerns respectfully. The overall experience left me extremely uncomfortable and lacking confidence in the professionalism of the practice. I would strongly encourage anyone considering this clinic to carefully read both the reviews and the owner responses before making a decision. Feedback is what keeps checks and balances within an organization. Public criticism should not be met with hostility, defensiveness, or condescension from ownership. It should be handled with professionalism, accountability, and respect.