I call early morning to ask for services for euthanasia, the lady on the front desk was very…read morehelpful and she give me an appointment 1.5 hours later I took my baby coco because she needed to be put to sleep due having leukemia. The front desk really caring, I waited for few minutes and they called us in. I was crying my eyes out and they saw it so they were so patient with my kids me and my baby coco. Let us have some time with her and say our goodbyes. They make the process like it was her family there. I really appreciate all the staff members My baby coco ashes came and they where so thoughtful about it when they called me. I received a card today from them and I'm crying my eyes out again because they are soooo thoughtful! Thank you again Rip coco Torres

I had a cat emergency but not such an emergency that I needed to go to an animal hospital. After…read morecalling many vets, no one had availability. But the staff here was so caring that although they didn't have an opening, they called me back and got me in right away. I am forever grateful for their compassion.

The boarding staff is great . Tara the manager is amazing . She is organized and pays attention to…read moredetail when you leave instructions on your pets care . She truly loves animals and provides top notch care for any animal that is boarded there . My dogs used to board at another place that was small and they were only taken out 3Xs a day.. BUT AT THIS PLACE.. They are walked and they get to have time to play in the yard. , they also have much larger runs and more room to Move around . My dogs came home from a week of boarding and were not stressed out . The staff kept them on an organized schedule and you Could tell they actually enjoyed their stay . Check in and check out is so easy cause the boarding building is separate from the vets office ! Makes it much easier to get them In and out without running into sick animals or lots of people waiting around . I love this place and love the staff ! I would highly recommend it !

Special thank you to Dr Samantha English DVM, who always helped my little boy when he was not well…read more She took care of him with dedication and professionalism. Dr. English is very skilled, and also she had a lot of consideration and compassion when she treated my little boy every single time. Thank you very much Dr English. Also special thanks to the technician assisting personnel and the front desk, who are taking care of our fur babies like of their own. Their charges are fair as well. The place is clean and well maintained.

They are the best in town. Jordan is so kind and caring and truly cares about you fur babies.read more

I called today and Jordan answered the phone. I explained my cats injury and he was able to get me…read morein today. Upon arrival we were greeted and signed in. We were in and out technically. We arrived at 11:15am and were out by 1pm. I was given options of treatment with some advice. I appreciate them to allow the visit immediately. Thank you.

The vet is very experienced aswell as very compassionate. They will work with you and your pets…read moreneeds. Her whole staff is so kind. You may have to wait but she is only one person. (Keep that in mind)

The BEST staff, however, I cannot recall one of the awesome girls name!…read more Thank you to Kathi, Dr Greene, Yuvia, Paris and Destiny you are all very much appreciated! thank you for always taking such good care of me! Love, Halo Dog.

I had a cat since he was 10 weeks old in 2011. He was the love of my life…read more He developed kitty diabetes and lost so much weight and was crying all the time I called this care center and made arrangements to have him put to sleep They were very caring when I brought him in. Very gentle Gave him a sedative to calm him down and finished the task. A few days later I got a card in the mail with everyone's signature on it expressing their condolences I'm sitting here crying now thinking about how wonderful they cared for Sammy. I can not thank them enough for taking care of this. I have one more cat that I adopted at the same time and she will only be seen by this care center in the future Thank you so much

If I could give this business a zero star review and warn you to stay away, I absolutely would…read more But here's my best attempt to giving you the heads up not to support this business I have been with Haven animal hospital for the last 4 years I have exclusively stayed loyal to this business and thought they were a great company Since they have switched things around and gotten a new vet in the office, care has gone significantly downhill Let me start off with explaining to you exactly what happened My golden retriever experienced in almost 5-minute seizure I booked lab and blood work to be ran a full panel for my golden at their office I came in for my appointment. They took my dog and took the blood and all the labs that they needed They told me that I would have the results either the next day or at the very latest Tuesday because they are closed on Mondays Tuesday rolls around they tell me great we have the results and we're just waiting for the doctor to go over them Didn't hear anything else Wednesday rolls around I call and I'm like hey did your doctor get a chance to go over those results? No sorry So I asked if they can hand me the Rob results without the doctor's interpretations They end up sending the results to an incorrect email address when they've had my email address on file for the past 4 years and they never get it wrong when they need to remind me of appointments or vaccination So I call them back later in the evening and forming them. I still haven't received my pet's results and they informed me that they sent it to the wrong email A few of her results are looking pretty concerning. I have one on my friends who's a vet tech interpret them for me. She's also kind of concerned Friday rolls around and I get an email that they're extremely concerned about my dog's glucose levels and that I need to schedule her a follow-up appointment to have in-house glucose test done I schedule the appointment. I arrived to my appointment this morning at 10:40 a.m. I arrived 5 minutes prior to my appointment They leave me sitting in the waiting room until 11:28 a.m. They also have a waiting room overloaded with people and pets Once they do finally come and address me, they make me aware of the fact that they're not going to be able to see my dog today because the doctor isn't in and that they messed up on their scheduling I asked them to reconsider that choice and to give me a better option because not only was I there to get a follow-up on results get an in-house blood glucose test, but I was also going to let them know of other health issues my dog was currently experiencing They informed me that well. Their doctor couldn't see me or my dog that they could still do the glucose test, but it wouldn't be an in-house glucose test. It would be a full lab test all over again and that they would have to send it out and then I would again have to wait for the doctor to interpret those readings which last time it took her over a week to do so. My dog could be having kidney or liver failure and this doctor wants to continue to make me wait for my dog's medical care I argued with them and told them I would like the glucose done today in office with the readings interpreted and then I would like to cut ties with them and stop supporting their services in the next breath of air. The vet tech tells me we're going to do the glucose in-house today and then we're going to cut ties with you as if it was her decision to cut ties I reminded her that it was my decision to cut ties with them because the quality of care that they cannot provide to my animals will not be accepted by me. The animal parent she continued to express how sorry she was that their doctor is always overbooked and has way too many patients. But they keep booking appointments and keep loading her schedule full and then she treats my dog like a dollar sign instead of an individual So instead of my dog getting the prompt and proper care that she deserves and that I paid for I literally left with no answers in an attitude from the front desk ladies as well as the vet technician They couldn't even have the decency to give me my dog's results in a timely manner or to acknowledge my concerns about needing those results in a timely manner because my dog could possibly be in renal failure and they refuse to acknowledge that I will be making a report with the ASPCA as well as the better Business bureau as well as my credit card company And I will also be finding out who owns this practice and I will be going after them legally as well If you want to keep a business in good standing, maybe treat your customers with a little bit of decency and respect. Don't make them drive 40 minutes out of their way for an appointment with a vet and then when they get there and sit there and wait for almost an hour in your waiting room.

They were very kind and respectful Nice place to…read moreGo to love the options and price ranges They will take Good care of your beloved pet

I had to put my dog down yesterday due to having aggressive lymphoma that was only getting worse…read more. and it was the hardest decision I had to do. They did give me options for treatment but my dogs quality of life wouldn't be who he normally is.. the whole process was peaceful and I didn't feel rushed or judged for doing what i felt was best. They gave me reassurance and thanked me for doing the right thing and putting my dogs health first versus adding more hurt to him in the long run. The Vet and their staff was everything I could expect for one of the hardest times in my life and decision I had to make. If you need any help with your fur babies I recommend this place beyond measures for any stage of their life. Thank you Hemet Animal Hospital for making me feel loved and cared for and most importantly my fur baby.

Crystal was so great to get all my ask for done.. Perfectly‼ My Stella didn't have to sit in a cage…read morefor hrs (like Pet Smart or Petco). And the cost was even Less than I expected Thank You Crystal and your Super Team‼‼ We WILL be back

This is my MIL's dog Apollo and he was dropped off this morning on 10/27/2026 to get groomed. We…read morehave not received a call to pick him up, my FIL stopped by the facility around 4pm to see why the grooming was taking so long, and the location was locked up. Mind you, they close at 5pm. Please call Kim back so she can get her fur baby back home.

Oh my I highly recommend Mar, staff extremely friendly and knowledgeable. Doc sure knows his stuff…read more He saved my baby Jackey who end up with a huge bladder stone that other vets had missed. I cannot thank them enough for all they did and extremely affordable for such a major major surgery. Thank you to all the staff and Doctor at Mar Animal Hospital

The vet was very rude and disrespectful to me. I will not go there again. The staff were very…read morenice.

I have a bull mastiff who is not the easiest to deal with . Dr Jones came recommended , and was…read moreglad to take my buddy in there. First off the place is very clean, staff was very nice. Dr Jones examined my buddy himself. There was no extra charge for anything as compared to others. Dr Jones was very professional at all times. I am definitely coming back here.

Took my cat into the vet because he peed on my duvet & it seemed like he was trying to tell me…read moresomething. Dr. Booth did a Urinalysis & blood work. First time I called for the results, I was promised a return call. Nothing. Second time I called, I was informed the office was closed for four days due to fumigation. Third time I called, I was told they'd "email me the results." Lol. Really? Can you email me a vet to explain them as well? I heard nothing for the rest of the day. Exasperated, I went to the office in person the next day. I asked for an office manager & spoke to Holly. She assured me, she'd call me herself. A few hours later, she did. My cat had a UTI. I was so angry. He went more than a week with an untreated UTI because the office couldn't be bothered with calling & getting us set up with antibiotics. Usually, we all think that if you don't hear from the vet, the test results were perfectly fine. I assumed this as well but still wanted confirmation. If I hadn't pushed this, no one would have called & my cats UTI most likely would have escalated into something much worse like blockages or kidney failure. As it was, he was in pain all this time & I didn't know. This veterinary office had always been good up to this point but they seriously dropped the ball with this one & it's unacceptable. I'm pulling my two cats & going elsewhere. If you think I'm pissed off now, imagine how angry I would have been had I lost my sweet boy. Failure to communicate a medical problem is malpractice and incompetence. Dr. Mary Booth needs to do better. Pets are family.

Extremely caring and organized. I recently had my dog fixed and they were so helpful and kind. From…read moremaking the appointment online to all the follow up and reminder emails to picking up my baby, it was all a smooth process. Paying online ahead of time saved so much time. The price was 1/10th of what my vet quoted.

I found two dogs on a busy road and they jumped into my car. I went to the closest vet and found…read morethat they both had chips and had been adopted out from Haven Pet Center. The person who adopted the dogs was not responsive. Animal control stated that Haven Pet Center was supposed to take them back in. Since they say they are a no kill I was happy to take them back so they could be adopted. However, when I called them they refused the dogs and told me to take them to the kill shelter. So if you are thinking you are doing good by adopting from here because they are "no kill" just know they are happy to send their own dogs to the kill shelter.