My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

Wasted our time and did nothing. Quick replies on yelp, asked to call, left a message but they…read moredidn't respond. Sent another yelp message and they came out 2 days later. The guy showed up an hour past the arrival window they quoted. I watched him randomly removing mounting screws that had nothing to do with our leak. He put them back in and said he had no clue how to work on our washer even though we had included the model number in our request. He said someone would call us they specialized in our model and it's been over a week. Moving on now

My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

Scheduling the appointment was easy & the service tech was very helpful. The communication after…read morethat with the repair estimate was less clear, and when it was determined a part was no longer available, they didn't automatically offer to return my repair deposit; separate from the diagnostic cost. I'm still waiting for my refund.

Fridge-Freezer wasn't cooling properly and ice-water didn't work…read more The guys came within just a few hours and found the problem right away. Two fans had seized up. Unfortunately, no one makes the fans anymore (and the fridge is only 6 years old!), but they said they'd look for a workaround and get back to us. Also gave us some good advice on a new F/F. Would def recommend.

Amazing company. Honest and kind and trustworthy! Explained our situation very well. Thank you!read more

Have used them a few times. They're very competitive with pricing, they don't recommend stuff you…read moredon't need and do very high quality work. Would've spent $1,000 with a plumbing company for something Brothers did much easier and for 1/5 of the price. Have had them repair and fix my washing machine and dish washer. Highly recommend them!

Tien Is very knowledgable and friendly! Also was on time and did an amazing job fixing my fridge…read more Fair price and it didn't take long to fix.

I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

Prompt arrival, extensive breadth of knowledge with my Bosch dryer, patience with answering my…read morequestions. Went beyond in explaining how best to use and maintain the dryer. Clean as a whistle when he completed his work and was ready to leave. Amar was the best!

Lane was amazing! What a good guy. Our fridge had been making noise for a while. He came out and…read moretold me that it was probably one of the fans, but he couldn't be absolutely sure. So, we opted to hold of on the repair. A month later the noise had become much louder, so we called Lane again who had told us that his estimate to fix the fridge would be good for 90 days. He replaced the fan and now no noise! The cost to fix the fridge wasn't bad at all. Lane is a pro!

We had an absolutely amazing experience with Superior Appliances, Lane was knowledgeable, efficient…read moreand kind. We had a part break on our Speed Queen dryer after being recently fixed by a different company who we learned had charged us for a factory part but used a discount part which then broke. Lane walked me through what he was doing, why, and what to be aware of for the future. The work was fast and high quality and we'll definitely be calling again for any needs in the future.

Great people and service The appointment process was very…read moreefficient Will, the repair tech quickly diagnosed the failure of our Bosch oven and returned after the weekend with the needed part and installed it in the predicted time frame.

BEWARE of Appliance Hospital!…read more I have a KitchenAid dishwasher which is on warranty. Unfortunately, KitchenAid and Whirlpool have a contract with this company to repair warranty work. I needed to have a repair made for my new dishwasher and KitchenAid assigned the repair to this business. I received a phone message today that Appliance Hospital would not accept this assignment. I used this business previously per a referral that worked on Asko appliances. In 2023, a repair service person came to my unit from Appliance Hospital and recommended that I order a part for my clothes dryer to 'fix it myself' because he did not have the part. This company is dishonest and lied to me twice about making contact with KitchenAid to obtain another repair service. I recommended that KitchenAid review their Yelp reviews for other customer complaints. BTW, unlike other businesses, I've noticed that 'Appliance Hospital' never responds to complaints on Yelp. If you have an extended warranty for KitchenAid or Whirlpool, request a different repair service. I have an extended warranty with Lowe's post warranty and it appears that KitchenAid is required to service my dishwasher until the warranty expires.

Excellent service. Knowledgeable…read more Really care for their customers. Very prompt and communicative

Overall got the job done (microwave/oven combo repair), but took multiple visits to do so. This is…read morein the greater Seattle area. One service trip, they came with an incorrect part. They could have double checked what was ordered and delivered to them before coming over. Second service trip they essentially ghosted our communication and the tech came late - after the 3 hour service window. They apologized afterwards and completed the job on a weekend.