I definitely would recommend Stalcup Landscaping! Great customer service and my yard looks wonderful. Thank you Kent for the five star service! read more

The best business in Big Bear Lake! Most honest man on the mountain! If you want to improve your property, trust Kent Stalcup to amaze you with his brilliant landscaping! I personally believe he is the most honest businessman in Big Bear! We first hired him in 2015! Carol Weaver! Los Angeles County School Administrator of the Year, 56th District, 2010 read more

I left a voicemail several days ago requesting a call back. I need my lot in Big Bear cleaned. They haven't called back.

We have used Stalcup for a few projects at our Big Bear home, but they really outdid themselves in transforming a dirt and rock section of our back yard into an awesome play area for our grandchildren! The photo doesn't do justice to the extra effort and detail the crew put into enhancing the rock path we had outlining the area. Stalcup remains our "go-to" for any landscape work. read more

Stalcup Landscape Innovations - Our new play area - Landscaping Near Me - Big Bear Lake, California

Great customer service and easy to schedule service! We had our whole yard cleaned of leaves and branches per the Fire Department's requirement. The guys came over and worked super fast and efficiently. They knew exactly what needed to get done, were friendly and did a great job with our yard. read more

Owner came to my home did an estimate for full yard landscaping and monthly landscaping with repair of sprinkler system. Said they would take the job. Cleaned the yard once and I never saw or heard from them again. read more

We've been using Stalcup for years and they are awesome! We use them for our annual weed abatement and they've always done a fantastic job! This year there was a minor hiccup and Mr. Stalcup contacted me personally to assure me that it would be resolved quickly and apologized for the delay. He then told me to call him directly on his personal cell should I have any questions or future concerns. Sure enough, the crew showed up and did an outstanding job as usual. We've also used them for some minor repairs on our cabin and they did outstanding work. It's no wonder they were voted business of the year. I only wish more small businesses were run with the same level of integrity, quality, professionalism and work ethic. It's clear they truly care about each and every customer (even the little jobs like mine) and I would highly recommend them! read more

I placed a call on Thursday May 28th 2020 to schedule a free estimate. Received a call back right away. I was then scheduled for the next day May 29th at 1pm. I then got a call back to move the time to 12:30pm , which was perfect for me. Super excited for this project. Friday May 29th, 12:30pm came and left. and hour later I called the office to inquire, i left a message. It is a week later and still no phone call. I have since called others. I totally understand people are busy and people are figuring things out during this time, but just call and let someone know you wont be showing up is all. read more

Three star because they never did any actual work for me. They told me via email that they would provide an estimate on landscaping and then a month later still didnt receive an estimate. I followed up but no response. I went ahead and called someone else. I definitely understand them being busy but a response back would've been appreciated. I am a local and wanted a reputable business to help me with regular landscaping as well as a complete redesign but unfortunately my experience with Stalcup fell short so I am going with a more responsive and customer/Big Bear local oriented business. read more

Contacted them in late July via a voice mail. A young lady called on August 1st to get more information and said that she was going to do a quote and would send it to my email. Nothing happened since then. Their email doesn't work and the phone number goes through to voice mail which is always full and won't accept messages. read more

Professional and great to work with. Have been reliable and very accommodating to my ongoing service as well as to repeated revisions to the scope for a potential project. Highly recommended! read more

I am very impressed by the professionalism and quality work of Stalcup. I recently purchased a home in Big Bear Lake, and one of the key selling points was the beautifully landscaped front and back yards installed and maintained by Stalcup. As a new mountain resident, I needed advice on how to winterize my irrigation system. Kent personally contacted me by phone to walk me through the steps, and then took the time to visit my home to ensure everything was prepared for the cold weather ahead. It is so rare these days to receive this high level of personal care and customer service from a company, but that is exactly what I received from Kent and the team at Stalcup. Thank you! read more

They repaired a broken water pipe that helps our drip system outside to water the trees & shrubbery. They did an amazing job & I will be using them again to repair the lawn & it's timer. They worked diligently & came out very fast. It was also a fair price. Stalcup is awesome! read more

We love everything about our new patio ! Stalcup is the very best ! Kent designed it with our input and his crew was efficient, neat and professional. We could not be more happy with our amazing yard. And the fire pit is used every night we are here . read more

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Fantastic service! I just moved to Big Bear Lake and got snowed in my first week here. After five days of trying to dig myself out I gave up and called in the big guns. First their customer service was amazing. The pricing was explained with no hidden charges and to my surprise it is very reasonably priced. An hour later two men showed up to do the job. They were both very friendly and amazingly fast, they even dug a path for me to get to my car. I highly recommend this company! If you are ever stuck or need an extra hand give them a call. read more

What a great service Stalcup Home Services offers for part timers. It's nice to go and enjoy Big Bear and not have to clean the cabin! Windows sparkled and the place has never been cleaner. I plan to use them frequently. They did a great job. Highly recommended! read more

TERRIBLE LANDSCAPING COMPANY! Contracted them for monthly service for our holiday house. Charged us 50$ to turn our water on however they never checked to see if the sprinklers were working! The trees started to die and their excuse...."Oh, we were going to the wrong house". However, the invoice had the correct address and the bill managed to make it to the correct address! A yard full of dead, expensive trees and plants and several healthy weeds! Complete disgrace! Steer very clear, they have NO integrity. read more

After a bit of phone tag I was able to speak to one of the Stalcup brothers about a new paving stone driveway. Whether it was Kent or Kurt I spoke with over the phone, I am unsure, but the man was very helpful and set up an appointment for me to have his brother bid my job. Late to the appointment and seemingly uncertain about how to design our driveway, the brother was less then impressive. He asked about other work we wanted to have done and was not focused on our main project. Needless to say, we never received a bid from Stalcup. Instead, we hired another well known landscape company in Bid Bear to install a new driveway for us read more

This is a follow up to the review I wrote on 1/27/2020. Stalcup returned my call and said I needed to speak to their accountant. The accountant said I needed to speak to Kent, the owner. When I spoke with him he said that he agreed the fine shouldn't be my responsibility. They did finally reimburse me the money I was fined by the County, although the whole process took months. Per this I am giving them a 4 star rating. They were honest about covering the fine. One star off for it taking months to resolve (and happening in the first place). read more

Hi I Like to write about great companies in the Mountain Areas of San Bernardino. Stalcup Home Care is your go to especially for folks out of town that need help maintaining their cabin. They helped save a cabin from major mold complications in the middle of winter by getting to a cabin very early that had burst a pipe and flooded the downstairs. It could have been a total disaster if it wasn't for them! We recommend all owners that have a cabin up here to hire Stalcup to keep up with the maintenance, do the cleaning. visit the property regularly and perform any needed repairs. Thanks Guys! read more

Not sure what all the complaints are about. I called, left a message, and Rebecca returned my call within 15 minutes. Fast service and good communication. read more

I have been using Stalcup Landscaping for several years and find Ken and his staff to be wonderful people to work with, prompt with attention to detail. They have a customer for life ! read more

Wow! I can't believe how clean my windows are. Aaron did a great job. We called from down the hill to get an estimate. They went over and called me back with the estimate. There was no hidden cost. Thank you so much for your great professional service. read more

Bad experience. Similar to other weed abatement reviews here. Stalcup landscaping had very poor communication and did not listen throughout the whole experience. The work they did do was ok, but it was incomplete. The supervisor was rude and patronizing on the phone and took no responsibility, and their service was very overpriced. The quote for the work was high so I called to ask why, the explanation was there was a lot of tree work to be done. So I accepted based on that description. I was there and as far as I could see almost no work on the trees was done so I called to ask, what was done. Nobody could give me an answer. I sent multiple emails thanking them for what they had done, but confused about the work that didn't seem to have been done.. They sent someone to go back to the lot for ten minutes who just went over the weed whacking which was already done. I didn't ask for that at all. The first example of not listening. Eventually more than a month later someone senior called me, very defensive from the second they started to speak. They merely stated they did what they were asked to do, over and over again, that I had agreed to the job and it was not their problem. Not an answer to my question. He kept telling me I was trying to get money off, and that I wasn't listening to him.. Not true. I did not ask for money off, I just asked a simple question. What work did you do? I am happy to pay for work that is done. I have done a lot of work with other Stalcup companies and they have always sent me pictures and did a great job. I don't understand, if you are giving someone $700 and they dont appear to have done what was described in the brief, don't you get to ask about that? He interrupted me almost every time I said something, at least 2 or 3 times just to tell me about how great their customer service was and how they won all these awards... I would suggest if you have a customer on the phone who is not happy because you didn't do the job you said you would do, and you take a month to respond to them, then call them and are insulting, your customer service may be not as great as you think. I guess sometimes people get awards and they think they don't have to try anymore.. He suggested I don't live in the real world, compared me to his 10 year old daughter and did not seem to care about what I had to say at all, I had to end the conversation because he thought the whole thing was really funny and started mocking me. Not professional at all. What was the award for best patronizing comment to a customer 2020? If so then well deserved. I don't think I was being that unreasonable to ask a simple question, and to ask it again if I did not get an answer. I am not in the habit of doing this, in fact this is the first negative review I have ever left on Google and I have left a lot of positive ones. read more

Guys showed up to do the property next to mine. They were totally inconsiderate. The were sitting in my yard smoking. Then I watched one guy sloppily pour gas all over my lawn and in the street. Aka UNPROFESSIONAL! read more

Awful experience with Rebecca. Does not return calls, phone lines are unanswered, messages not returned. Asked multiple times for a quote, no response. FINALLY sends me a text which said they could get someone out to my home today but when I call to confirm, cancels at the last minute not allowing me time to locate another service. Very disappointed as we would have been long term customers. read more

This company just completed my paver driveway- the job looks great. The installers kept everything clean and installed it within 3 days. I would recommend this company to anyone that is looking to give their landscape a makeover! Thank you read more