I'm giving it three stars because it was my first visit and I never want to really pass judgement on one visit. Anybody can have an off day, so, will give it another try and see how it goes. What I don't like is that you can't see them making the sandwich. When you can see it , you can stop a situation from turning into a sandwich you hate. I ordered a ham sub. I told a girl that I would like to have it toasted. And then I told her that I liked it to where it was a little over toasted, and would she do that and she replied yes. And then when she gave it to me so, I asked if it had been toasted and she replied, yes. When I got home the sandwich had not been toasted at all. The cheese and everything in the sandwich was still like it just came out of refrigerator. I knew when I took it out of the bag and could feel how cold the sandwich was that it had not been toasted. So I took all the condiments off and put bread and cheese in my toaster. By the time I got that done, and reassemble my sandwich, all of the condiments were wilted and mushy and tasted pretty bad. The ham seem to be a really good quality meat. I really hate that it had to be so poorly made. The other thing when, is that when she put spinach on the sandwich, and lieu of lettuce, I couldn't find it. So I didn't investigation into my sandwich while it was torn apart and I finally found one and a half leaves of spinach on my sandwich. But I guess that was good under the circumstances because it looked like it had been through the washing machine because it had been so long since the sandwich was made before I could eat it. It's a sandwich have been filled with that kind of thing I might not have been able to even eat it. That would have been really unappealing to look at and then eat. It was a bad experience all the way around. I'm going to go another couple of times because I always do like to make room for that sometimes it's just a bad day. I have a job and I go to work and sometimes I just have a bad day . so we'll see how this goes next time and I'll come back and let you know if I can get a sandwich toasted with some spinach. Have a great day and happy eating! read more