Terrible. I wish I'd been better about looking for reviews before I booked this. The confirmation email was for Blue Van Shuttle. That really should have been my first clue. We booked a ride for 2 people from the Mesa/Gateway airport to Tempe. The driver was waiting for us when we landed. That's the only nice thing I have to say. The van was cramped (even though we were the only people on it) and it smelled awful. Seatbelts were hard to maneuver and didn't sit in the right spot on your body. Getting into and out of the small door with steep stairs was unpleasant, especially with suitcases. (We're average-sized humans - both BMI under 25. Larger guests may have had to use handicap ramp.) There were lights in the van that weren't wired properly, so they flashed when the van bounced. Also, the van was clearly not designed to be comfortable. I'm pretty short and the windows were too low for me to easily watch the scenery go by. Worst of all, there was a line of cabs sitting at the airport and Lyft would have been half the price. Do NOT use this service. There are many other options that are readily available, less expensive, and more pleasant. read more

We had arranged for this service but decided on another ride to airport. We cancelled over a week ahead of the pickup date but never received all our money back, their services are full of all kinds of fees so be careful of the final price. read more

I would give a lower rating if I could. We booked a car service to the airport for this morning. The woman on the phone repeated the details wrong - which was my first clue. I corrected and she the repeated correctly and said I would get a confirming email. They took payment immediately. I became concerned when no confirming email after several hours so we called again. No answer repeatedly. We finally got through. The person who had the pick up time wrong. I tried to correct and he argued and was nasty. I asked to cancel. He refused and said he would have someone call me back. I got a return call. The night dispatcher adjusted the time only slightly and tried to convince me I had plenty of time. I explained I had to be at the airport at a certain time because I had business to attend to while awaiting boarding - not that I should have had to explain. He assured me and asked me to give them a chance. He said I was the only passenger, there would be no stops and the driver would be there at the latest by 4:45 am (note even the airport says to be there 2 hours before the flight and has reported congestion at security). This morning, I got a call from the driver, who is delayed because her first passenger got the time mixed up - and she would not be to me until after 5 am! Not acceptable! Now, the driver is just a driver, the number from last night is just the night disaster, no one answers the main number - and so I had to get my husband, who is much older than me and handicapped and special needs children out of bed to drive me to the airport! Sadly, we are in between and only have one car right now or I would have driven myself and parked!!! This service is not reliable. This was not a vacation and I don't have time to burn. Even if it was a vacation and I had all the time in the world, it is disrespectful and poor business. Their rate is low but do not be misled. You get what you pay for - well... maybe not. I paid for a car to the airport on time and didn't get either! I expect a full refund immediately on my credit card or I will be filing a claim with the BBB and reporting to the licensing authority in AZ. No one needs this extra stress the morning of a business trip at 4 am! read more

I reserved a round trip to Scottsdale from PHX airport. They were waiting when I arrived and on the return they called and reconfirmed and were right on time. Very friendly staff. I will use them again on my next trip. Highly recommend. read more

I booked a ride from Apache Junction to Sky Harbor and couldn't have been more pleased. I was called the day I made the reservation AND the day prior to the trip. This provided great peace of mind. On the day of, the driver was early and waited patiently. He emerged from the van and soon as I was out the front door and helped with my bag. Van was very clean and comfortable. Ride was smooth. read more

I used Stage Coach Express just recently and I'm not sure why their Review Grading is so low. I had a great experience and will use them again . I was dropped off early in the morning at Sky Harbor and picked up from Sky Harbor about a week later. No Problems at all. Both drivers were really nice. I'm planning on using this service again. You Need a ride, Call them!! read more

They were late picking me up & it was late in the evening. Why should I have to call 4 times to find out what is going on. For the return trip a week later I called 2 days ahead & arranged the time...they did not call the day before to confirm & again were over an hour late according to our arrangement!! This company has to get the sh!_ together....don't know how they stay in business!? I wish I had checked Yelp first before booking this negligent company. read more

I will not be using this company again. To start with, the shuttle arrived 45 minutes late to take me to the airport. The driver drove erratically weaving with difficulties staying within his lane. He appeared to not know his way to the airport. He got off of the freeway at random exit and then went right back on the freeway. Once back on the freeway, he had to dive over 4 lanes as he was heading to Tucson on the 10 West. This was a harrowing experience I choose NOT to repeat!!! read more

I told my sister about Stagecoach Express in June so she could be picked up at my house early in the morning to go back home. She talked to someone at SE a couple times before the trip. The lady setting it up gave her the name of someone who she should be expecting. A totally different person in a different company listed on the van came. She was very confused and thought there was some kind of mistake, but left with the van driver. She got to the airport okay safely, but was nervous that someone from Stagecoach was waiting at my house. Maybe someone could clear up why a different company came for her. I think she said Blue was in the name. I have used Stagecoach a few times and never had that experience. They didn't even alert her that someone else was coming for her. read more

Stagecoach Express is the best! I frequently travel and do not have anyone to take me to and from the airport. I have been using stagecoach express for the past 9 years and they have never let me down. I usually have a early morning flight, they are always at my front door right on time, or sometimes a little early. I have been given instructions each time to call when I get off my flight to advise I have arrived. I am always given detailed instructions where to go for my ride. They are usually already at the curb, or a matter of minutes the driver arrives. My drivers have always been very pleasant and professional. Thank you Stagecoach Express for being such a great shuttle company, I look forwarded many more airport trips with you. read more

Our ride to the airport was excellent- quick, friendly and capable driver. No complaints. However on returning from our trip, we were met with nothing but a mess. Our return pickup was prearranged- that went well but one driver picked us and three other passengers up. We then went to a gas station where we changed vans. We then had to sit and wait for another van and driver. Turns out - wrong gas station. Went to another gas station changed cans and driver again- no explanation. The last driver, although capable was rude and Insulting. Without saying "shut up" he basically told the passengers he "didn't want to hear from us and to keep quiet. " Please realize this is now 2 hours after we got picked up at the airport. So by the time we got home it was almost 3 hours and there was no traffic delays just poor organization and 5 captive passengers. read more

08/23/2019 ~ FOLLOW-UP REVIEW ~ I gave 5 stars This up-date is a bit late but well deserved. We have used Stagecoach Express for many years but for about 18 months, we were experiencing problems. I Yelped my displeasure in June of 2018. A manager for Stagecoach Express saw my Yelp and called to see what she could do to correct the situation and bring us back as regular customers. We had already arranged for transportation for our next trip but accepted her offer for a free round-trip to the airport for our next trip. We used that trip this last July with a return trip in August. The night dispatcher was like night & day from the previous dispatcher that we had dealt with prior to this trip. She was polite and extremely helpful to us. She told us that Phil would be our driver and should be there by the time we got our luggage - and he was. Phil took us straight home and up-dated us on what we missed in the last 2 weeks. We will definitely resume our patronage with Stagecoach Express after knowing that they do care about their customers and how they are treated. Thank you and we will be calling again for our next trip. 06/12/2019 ~ FOLLOW-UP REVIEW ~ I gave 3 stars Today I made new reservations with STAGECOACH EXPRESS. In August of last year, after the last time we had used this service, a very nice young lady called me to see what could be done to correct the problems we had had for the our previous two trips. She wanted to bring back a long time user with a happier experience than what we had recently been experiencing. We had already made other arrangements for our next trip but would consider what she might offer for a future trip. She made us such a good offer that we are now taking advantage of the deal - We will receive a FREE round-trip to the airport (NO COST TO US)!! Our flight is not until July 24th and returns on August 4th. I am looking forward to having another follow-up review for STAGECOACH EXPRESS where I will be giving a FIVE STAR RATING and a glowing review. I am very impressed that the managerial side of the service is so contentious of their clients comfort and satisfaction that they will follow-up on customers such as us to rectify problems. If all goes as planned for this next trip, I confident that we will be returning to STAGECOACH EXPRESS as a loyal customer. 06/25/2018 ~ I gave 1 stars We have used Stagecoach Express for over 5 years, multiple times every year, to get us to and from the airport and up until late last year we were completely satisfied. We have always paid for the round trip on the day of departure when we reached the airport (and received a card confirming payment). Last year on our last trip, the shuttle had left without us and it took about an hour before we were finally picked up. This year, we were picked up on June 12th and taken to the airport, paid for the round trip and expected to be picked up late on the evening on the 21st. On the evening of the 21st, we called as we were told to do and were told that the shuttle had left and that we were on our own to get home. My husband told them that we had paid for the round trip and the dispatch hemmed and hawed and then said that he was not going to send us a shuttle to complete the contract we had with them! We ended up taking a cab to get home. Today, my husband called Stagecoach Express to get a refund for the return trip that we didn't get and was told that they were NOT going to refund our money. He claimed that we were there at the time the flight was scheduled to land but as the flight had been late leaving New York, we were LATE on the arrival time. Stagecoach Expressed was supposed to check on the arrival time of our flight and should have known of the later time for arrival. We all know that flights are frequently late in their arrival time and there should have been no problem if in fact they had done their part and checked the arrival time. Because the dispatch person was so rude and just plain nasty on the evening of the 21st and the manager was equally as rude this afternoon has made a once loyal customer, a customer that will not ever use them again nor will we ever recommend them. The have become a very undependable service and do not seem to care how disruptive they can be to travelers. We figured out that the amount that we paid to Stagecoach Express and the cab to get us home was more than it would have cost us if we had used the covered economy parking and thus no hassle. If I could have given a "0" star rating, I would have but the lowest rating allowed is a "1", more than they deserve. read more

With the demise in Phoenix metro area of Super Shuttle a massive hole has developed in the airport shuttle business. We needed dependable and reliable shuttle service for our recent cruise line reservation connection to San Diego. I'm very happy to report Stagecoach Express came up shootin' when the time came. Thanks for being punctual and courteous, we will definitely use you again! read more

Horrible experience. The company messed up & had originally told me I would be picked up by 3. This man was 45 minutes late & showed up in an unmarked vehicle. No registration, permit, or signs were posted, which is ILLEGAL. I will be contacting the Arizona Dept. of Transportation. The man driving was extremely scary & being that I'm a young 19 year old woman, I was extremely frightened. Customer service was so rude when I called to ask why my driver was late & asked why I was picked up in an unmarked car. DO NOT USE THIS COMPANY! ABSOLUTELY AWFUL! NOT WORTH YOUR $! read more

Stagecoach Express - Airport Shuttles Near Me - Apache Junction, Arizona

Also known as Casa Grande Shuttle. I booked a "private" shuttle service 10 days before my trip out of Sky Harbor. Driver was 35 minutes late picking me up for my outgoing flight. I called when they didn't pick me up on time, when vehicle finally showed up I was told original ride forgot about me. When I was returning I called shuttle service from connecting flight in Seattle to confirm I would be arriving on time for arranged pick up. Shuttle was not there for pick up, I called and was told it would be there in 10 to 15 minutes. An hour later still no shuttle! I called and was told 30 more minutes, remember I booked a private car so I didn't have to wait at airport! Needless to say I will never use this service again! read more

Deserves 0 Stars! Absolutely the worst!!! The driver arrived a little early. Went out and found it was a town car instead of the usual van. The engine sounded HORRIBLE! I got in and the windows were all fogged up. CREEPY!! The Change Oil Now light was on which confirmed it wasn't very well maintained. It had over 300,000 miles on it. The driver did not know my area and drove strangely partly because of the fogged windows. Had it not been 3:30 in the morning, I'm sure we would have been in an accident. He said he couldn't get the windows unfogged so I have no idea why the manager is saying it was the weather being foggy. I wrote a complaint directly to the company. 10 days later I got a response saying it was a foggy morning. NO! I could see far down the street before I got in the car and the driver admitted he was struggling to get the WINDOW unfogged. When I arrived at the airport, it was clear outside too but the window was still fogged up. The manager also wrote that high mileage comes with the business. I have ridden frequently on airport shuttles in various areas of the country and have never felt so unsafe as I did that morning. I am glad they responded but what lousy follow up to wrongly blame the weather for an obvious maintenance issue and not seeming to care about keeping up with the maintenance for the safety of both their customers and the drivers. Des read more

On Sept 6th, my husband and I made reservations with Uber for transportation to Sky Harbor from San Tan Valley at 7:30am. Our flight was at 10:20 and thought we had plenty of time to make it to the airport and our flight with time to spare Well that never happened, 7:30 came and went...no uber, 7:45...no uber...8:00am NO UBER. We started to panic....we had never used Uber before, my family and friends highly recommended their services so we decided to try them... needless to say we will NEVER USE UBER EVER AGAIN!! Once we realized Uber was a NO show, I immediately started to call shuttle services, thinking there was NO way they would get us to the airport in time to make our flight. STAGECOACH EXPRESS SAVED US that day! We not only made it to the airport on time but made the flight with 10 minutes to spare!!! WE did not miss our flight THANKS to our shuttle driver Jerry!! When we arrived at the airport, he immediately got us to curb side check in!! He got our luggage and us checked in ASAP. Plus, he got my husband, who is disabled, a wheelchair and had him immediately on his way to the plane. I also want to Thank Lloyd who answered the phone that morning and had the shuttle at our doorstep in 20 minutes. Plus, he gave us a very reasonable discounted price because of the stressful situation we were in. The only thing that could be improved with their service, is the condition of the shuttle. I am not complaining, we were very thankful and grateful we did not miss the flight!! Jerry and Lloyd were the BEST!! They were very kind, compassionate and considerate!!! And Yes we do plan on using their shuttle service again!! Thank You Stagecoach Shuttle for getting us to the airport in time to make our Flight!!! read more

when you book online, you are not informed that a BLUE LINE SHUTTLE will pick you up, and not at the correct time, neither. my wife and stepson arrived at PHX airport and Stagecoach Express was not present at our requested time. then i called Stagecoach phone number in Apache Junction...I spoke with tony, but there was a bad connection, and he tells me he has no reservation for my family. so i kind of raised my voice so he can hear me better. tony tells me CALM DOWN, like i'm a child. he puts me on hold and must have contacted the driver. the driver shows up probably 30 minutes later at the airport and first says he saw my family waiting but didnt identify himself, but then changes the story and says he had to pick someone with golf clubs, so there was no room on shuttle...really ?? im not asking for a refund cuz i want nothing else to do with them read more

I just called to get info regarding a round trip pick up and drop off at sky harbor, the Yelp web page states they offer a 3.00 discount for a round trip booking but when called I was told it was a misprint and they would not honor the 3.00 discount, that it is only 2.00 discount. I advised regardless of price when something is publicly posted its "good business" to honor what a client has seen online. Wouldn't recommend read more

Stagecoach Express - Airport Shuttles Near Me - Apache Junction, Arizona

We have used Stagecoach Express a number of times with good result. The last time (last week) luckily we were outside waiting for the driver since he showed up 15minutes early. Other than an easy pickup and the previous time a somewhat late arrival the provide dependable transportation at a reasonable price. read more

1 star because there isn't a ZERO star available. I have used these folks a couple times - service started mediocre, and has gotten worse. Recommend you use another service, it's that bad. Latest experience they had a driver show up headed to the same area for another client but wouldn't take me. They said my driver would "be there shortly". After several calls to their dispatcher, I gave up. They kept telling me my driver was 4 minutes away - an obvious lie as it took over an hour for my driver to arrive. When he did arrive, they threw my luggage into the van, handle extended, and only collapsed the handle after repeated insistence. I had to get verbally aggressive for him to stop. Won't be using these folks again. read more

The driver was great at communicating and got me from the Mesa airport to Sky Harbor in a timely and professional manner. Since Phoenix was very hot, I appreciated the nice and cold air conditioning in the van. However, I accidentally left my wallet on the shuttle and didn't even realize it until I got a text and phone call from both the driver and their office staff. They were willing to have it sent overnight to my hotel out in Los Angeles, which I really appreciated. However, I ended up having a family member who lived in Mesa pick it up & mail it to my home. Imagine my surpise to find out that nothing from my wallet had been removed or stolen, not even the cash! I am especially grateful for the honesty of the driver, who could have taken it with no one knowing. Stagecoach Express has won this customer for life! read more

Worst shuttle experience ever. Here's why: (1) The advertised rate in Leisure World News for transportation to Sky Harbor Airport is $22. I called to make a reservation and was told the rate is $27. (2) The pick-up time I arranged for was 9:15 a.m. I called again to confirm and reiterated my address. At 9:20, the shuttle still wasn't there, and the dispatcher told me that the pick up time she had been given was 9:30. (3) The dispatcher said not to worry about missing my flight and assured me that there would be no other passengers. The driver called me and said he would pick me up at 9:40, and said he would pick me up at--the wrong address. (So he had been given the wrong pickup time and the wrong address.) When the shuttle arrived at 9:45, the driver told me that I was not the only passenger, that he had been instructed to pick up another passenger (actually a couple) who was several miles the other way, away from the airport. He also said that he had been instructed to leave a passenger who was waiting for him at the airport and to pick me up instead. (4) The driver was given the wrong street name for the second passenger he had been instructed to pick up. (5 The assistant office manager told me there is a 10-minute window after the agreed upon pick-up time, and asked me if the reservation agent had told me that. I spoke to two reservation agents, and neither of them mentioned any 10-minute window. (6) The shuttle van was old and dirty. I felt sorry for the driver, who was trying to make the most of a lousy situation he had been given, and had to face three very dissatisfied customers. We will not use this service again. read more

I'm not usually one to leave reviews, but we looked at Stagecoach as we had 6 people to transport between airports in Arizona and Uber was nearly double the cost. Our initial ride was fine, however, the transportation provided on the way home was carried out in an extremely unprofessional manner. The owner of the company proceeded to cuss at us for being 10 minutes late when we called previously and stated we were running behind. Additionally, the driver drove recklessly stating they had been driving over 12 hours that day with fewer than 20 minutes break. Although the price sounds great it isn't worth it. read more

Not happy with this company. We were picked up late from Mesa Gateway. 30 minute wait. But the worst part was there was no air conditioning in the back of the van. Our ride was 1 1/2 hours to the west Valley. And the temp had been 100 degrees at 11:30 pm. It was awful read more

This was the worst experience I had in a shuttle. When I sat down, he asked me to sit in the back, and my friend had to sit in the passenger with the driver. This is a shuttle bus to take you to the airport, and there were two open seats available which were left for the next customers. Customer service was helpful. I will never use this company again. read more

Where to begin--the debacle at pick up or the horrid customer service? Driver was supposed to arrive at 3 p.m. to pick up my daughter. We both started calling about 3:20 to inquire as to what was going on. Phone response was non-existent, delayed or rude (or all of the above). We were both misinformed about timing and called again when the driver still hadn't arrived. 45 minutes after the scheduled time, he arrived. Here's where it gets interesting: 1) the black van was unmarked (i.e. no external signage) 2) no internal signage 3) no proof of insurance inside, no registration and no permit displayed. We suspect that they botched the pick up and didn't have a van so they sent a private vehicle. Yes, I have filed a complaint with AzDOT (Vehicle for Hire Licensing). I called to cancel the return trip and inquire about a refund after this distressing incident. They "graciously" agreed to "refund" me for the fare I didn't use, but wouldn't budge on the potentially fraudulant ride that did occur. The defensive woman I spoke with said something about no time to add signage to the van (a violation for livery vehicles, lady) and made a fuss about traffic and closures near the pick up, which my daughter refuted. Fake News! Read the reviews--HORRIBLE SERVICE AND CUSTOMER SERVICE. They don't care about their customers or reputation, but maybe they'll care about the Arizona Dept. of Transportation. So happy my daughter documented this unprofessional ride so I could submit photos along with my complaint! Less than 0 stars. read more

They mess up the days when you are supposed to get your ride. And the vans are mess and dirty and they are always late

Made the reservation, let them know my flight gets in at 3:21pm. They don't show up till 5:00pm!! Ridiculous! The driver should of updated his Garman as it was taking him the long way around getting to places. When I tried to get him a faster way to get me home, he was so slow in reacting, that he couldn't take the turn off, so he went the long way according to his Garman. NEVER going to use them again! Should of been a free trip for all the garbage!! Use someone else! read more

Prearranged a pickup twice and both times we had to wait 20 mins and make multiple calls. We won't use them again.

A.K.A. East Valley Shuttle and Airport Shuttle Company... Disappointing transportation experience to say the least! (TRUE Story!!!) Ordered 2 shuttles to drive our large birthday party to a couple of locations for the evening celebration. The ride and service turned out to be a nightmare!!! The drivers were almost 30 minutes late. We didn't realize until we were in route that neither of the shuttles had working A/C's or fully functioning seat belts! (Almost like Bikram Yoga on deflated balance balls but more dangerous because our situation was life threatening!) Our birthday party guests were subjected to excruciating heat and severe discomfort! I was told that driver, Bev, said that it's Arizona and hot temperatures are to be expected. She ignored requests from my guests to roll down windows. She also was texting and driving which almost caused an accident!!!! Faces and moods melted quickly! When we arrived to our first destination, we were slightly late for our show and I missed the first act because I wanted to reach out to the company to share my concerns. When I called the dispatcher to request a trade in vehicles, he apologized and told me that the shuttles are serviced daily. I say "Bologna" to that!!! Each shuttle appeared worn and dated... In much need of an update and service. They had no other shuttles to trade, so we were stuck with what we had but guess what? We got a whopping $50 discount! If I didn't have such a large party and a scheduled list of things to do, I would have organized other means of transportation. For the ride to the next destination, driver, Andrea, was kind enough to fill each shuttle with an ice chest full of waters because she felt so bad for us. She genuinely seemed to care about our comfort. The "kicker" is that we realized after getting dropped off at the end of the night that my husband left a gift in the shuttle. The dispatcher was notified by the driver to make arrangements to have the package dropped off at a later time. I later got a voice message from the dispatcher reminding me that he was calling from "the shuttle company that drove you guys all over the place tonight..." and that he'd call us back when he can get a driver to make it out at a later time. I was totally offended by the fact that he referred to the service I paid for as "driving us all over the place!" We made no unscheduled stops and I believe I completely over paid for the driving service. When I booked this service I expected the vehicles to be punctual, fully operational, both drivers to be courteous and who would make safe driving choices. (While we felt Andrea embodied this, in our opinion, Bev did not.) We will never use this company again and I recommend that if you were thinking of using them, please reconsider! read more

I took this shuttle to the airport and back twice; the first time was fine; the second time they didn't even show up - after pre paying and a reminder call the night before. Then on the way back, my flight was delayed and I spoke with them before the flight. No problem as long as the flight # didn't change; they weren't there! and they charged me!! they said that since someone came (even if it wasn't at the right time - they left before my plane arrived) I still owed them the fee. I will never take them again. read more

I used this company three days ago to ride from the Phoenix Sky Airport to Gold Canyon. I had a reservation, but was told when I called (after deplaning) that the driver might be late due to previous late-arriving flights, but to expect Matt in 20 minutes. 45 minutes later, Matt finally showed up, offered me a cold bottle of water (thank you), and I had to wait 10 or 15 minutes longer for two more people. They were going to the Mesa Airport to meet their ride, so they got to be dropped off first. HERE'S THE WEIRD PART: Matt drove south, then east through Chandler, then north to get to the airport. It's a straight shot east from Sky with a little dip south to get to the Mesa Airport. I finally got to Gold Canyon at 2:00 am after landing in Phoenix at 11:40 pm. I feel that I should have arrived about an hour earlier. However, I appreciate that Matt made sure I made it safely inside the grounds of my Airbnb. Now, on a prior trip Wendy was my driver late at night. My brother also had Wendy as his driver Feb. 14. We both agreed that Wendy was very casual with lane boundaries, weaving here and there on the open highways. Overall - we won't use Stagecoach Express again. read more

We arranged for a 9:00 am pickup with Stagecoach Express on May 4, 2019. Pickup was confirmed on May 3rd. By 9:10 the driver had not arrived. We were assured he was in route and would arrive in 5 minutes. The driver never arrived. Stagecoach never returned our calls. We missed our flight. Had to re-book for later in the afternoon at a cost of $291 and 20,000 points. Our non-stop flight to Detroit became a one-stop flight with a 2 hour layover in Chicago. Stagecoach has still not returned our calls and is making no attempt to remedy the situation. Bottom line.....never use Stagecoach Express. read more

Dispatch has no idea what is doing. Drivers are cool, but are never there on time. Spoke to a TJ there and he was one of the rudest person I have ever done business with. Save yourself some time and a headache and choose someone else. Last time I used them, their van was falling apart and we had to ride slow lane all the way to the airport. This is for customers, because I highly doubt this business cares what their customers want. read more

I would not in a million years use this service. By accident, I left my purse in the shuttle, we were the driver's last stop. I immediately called and the driver claims she didn't have it. Lost everything. Additionally, the driver was texting while she was driving and never pick up on time. Worst shuttle ever! They need to be shut down! read more

As can be expected, complaints and truly bad experiences tend to generate reviews. Over the past three years, I have used Stagecoach about 60 times - mostly from Williams Gateway but also from Sky Harbor - to and from Apache Junction. In contrast to other reviews, I have experienced a 95+% success rate (I was 'stranded' once at Gateway because I wasn't willing to wait for a traffic issue to clear and I have had two 'late' [more than 15 min] experiences waiting for a pickup at an airport). I consider that a good record. The Stagecoach reservation page says to be prepared ±15 minute around the at-home pickup time but almost all of my home pickups have been spot-on. By contrast, SuperShuttle in Austin is usually good about home pickups but often a 20-30 minute wait at the airport while they fill up the van. Yep - there have been equipment issues from time to time. I have to say I have suffered more excessively hot flights (where you can't roll a window down!) then too hot shuttles (frankly, they tend to be over-cooled unless I speak up). There is a vibrant market in transportation in Phoenix and the US -tradeoffs in cost, convenience, and consistency abound. For me, Stagecoach, after three years, remains the only airport shuttle service I use in the valley. read more

This service is great!. Employees are nice and nothing but praise for the actual service getting to Phoenix airport. They keep you informed if they need to change your pickup time due to traffic, etc. Highly recommend read more

I give this company a zero. First off all in Tucson they have the rudest person answering the phone. My Mother who is 88 years old does not have a cell phone. I purchased Tucson to Green Valley for her online. I also notated that she does not have a cell phone. The day before the woman from stagecoach calls me up and gives me a tongue lashing because my Mother does not have a cell phone and then proceeded to tell me she has to find the information booth to call them when she arrives in Tucson. Their service had gone way down hill since Arizona Shuttle purchased them. Next, the same woman as the day before called me that my Mom has not shown up. I called the airline and they went and found her. She had gotten disoriented when she got to Tucson. I called back to the woman about 3 minutes later that the airline was bringing her down to them right away. She said it is too late. I told the shuttle driver to go. We should have another one in about 5 hours. I told her that was okay. My Mom is poor and she will wait. I got a call back about 10-15 minutes later and this time a man called me and said he was sorry but could not get one for about 7 hours but if I wanted they would refund the money if she wanted to find another way home. I told him that would be great. Of course they never followed through with the refund and they just hang up on me when I try ask about it. They used to be a great service when they had an office at the airport. Now they are horrible. I will let everyone I know about my Mothers experience and to never ever use this service. read more

left me stranded at the airport told me to take a cab home