I recently made an auto claim that Stacia's agency handled - perfectly. I reported the claim late in the afternoon and received a claim confirmation from Stacia the same day. I received a call from American Family's customer service the next morning to confirm the claim and to let me know that an adjuster would be contacting me. The adjuster called less than an hour later, met me at my office, at a time that worked for me, and exactly when he said he would be there. After I met with the adjuster, Stacia call me herself to make sure I had everything I needed, to see if I had any questions, and to see if there was anything else she could do. The service I received during the entire process was professional, efficient, and friendly. Stacia's agency is exceptional! read more