I really love how the staff is very nice and polite and the customer service is great as well and I…read morerecommend everyone to go here. This is a place where they care about your own well being and do anything they can to help with your health I give it a 10/10 !!!

Took my husband in to get relief asking specifically for an enema. They said yes.. he was stage 4…read morecancer and they knew the details. Four hours later and $920 .. they gave him a prescription for fleet which is an over the counter which did not work in the first place. Scam Ally!

I recently had to have two MRIs, and from start to finish, my visit was exceptional--but what truly…read moremade it stand out was JC, the MRI technologist. JC went above and beyond in every sense of the word. Not only was he incredibly professional and knowledgeable, but he also brought a level of kindness and reassurance that completely put me at ease. MRIs can be intimidating, but JC explained everything clearly, checked in throughout the process, and made sure I was comfortable the entire time. Additionally, I was pretty emotional about the potential seriousness of my health situation. It's not often you come across someone who combines technical expertise with genuine compassion so seamlessly, but JC did just that! He turned what could have been a stressful experience into one that felt smooth, calm, and even reassuring. The entire team and facility were fantastic, but JC is truly a standout. If you're ever in need of imaging services, I can't recommend this place highly enough--especially if you have the chance to be cared for by JC. Thank you for making such a difference!

Had outpatient surgery over a week ago and I have so many positive things to say about the staff…read moreand my experience while at St. Lukes. From check-in to discharge every staff member I encountered was so kind and compassionate. Check-in was very efficient and I was even able to get a more detailed computer of my receipt of payment made weeks prior to surgery to suffice my HSA. Every nurse who oversaw my care was so friendly and personable. Dr. Aziz ans Dr. Anoura was very thorough in explaining everything and considerate when I expressed concerns about the procedure. The procedure did not take long so I was discharged less than 1.5 hours after going under. My recovery had been good for the most part but I am grateful to the staff who eased my fears and anxiety. Thank you again to the kind nurse who prayed over me prior to going under.

First I want to say kudos to the ER staff!.. we have been there twice because of my wife and my…read moreson. And both times we have been treated professionally and treated with respect. And is convenient and easy to get there. We will not change the place for any emergency situation. Thank you for the service and thank you for what you do

I've been to this hospital twice within two weeks for different reasons and Nurse Liz always takes…read moregreat care of me!! Dr. Visser was great as well during my procedure and made sure I was comfortable. Today however I felt I may be having an allergic reaction to my medication prescribed and called to confirm. The nurse I spoke to was completely rude and unprofessional. Speaking to me as if I should know all the answers to my own questions. After requesting to talk to someone else I was then transferred to front desk which transferred me to Dr. Lemecha. Who also seemed annoyed of having to answer the phone to my question. Overall I've had great visits here but I think the phone call made could've been handled more professionally.

Most all my physicians are at that fabulous Houston Methodist The Woodlands / so I am here often…read morefor tests and doctor visits- Starting with amazing free parking or parking on grounds - carts are around for rides to offices- and garages, finding parking takes time ! Each office is tasteful decorated for any upcoming holiday and all doctors here I have seen so far by referral by other physicians has been nothing short of stellar! I can give each one here the highest rating possible. I feel blessed to receive the extraordinary care I get here at The Woodlands Methodist Hospital!!

We would like to recognize several exceptional staff members who went above and beyond during my…read morestay. Nurses Adrine, Juan, Heather, and Ian were consistently attentive, compassionate, and professional. They took time to understand the patient, anticipated needs, and made us feel comfortable asking for help at any time. We are also deeply grateful for the excellent care provided by PCAs Melissa, Cheyenne, and Yasmin, as well as Cassidy, the mobility specialist. Their patience, kindness, and dedication made a meaningful difference in my experience. While many staff demonstrated outstanding care, we also experienced serious issues that raised concerns about patient rights and safety, including effective communication, dignity, respectful treatment, pain management, and care in a safe environment. After requesting a different hospitalist, our interaction with Leyla Mehdinasab was distressing. Her approach was aggressive and dismissive, with repeated interruptions and refusal to allow us to voice concerns or change providers. This interaction escalated despite the presence of a patient liaison and the director of nursing. Additionally, during a reaction to morphine, the night nurse, Rina, did not respond promptly when assistance was requested, resulting in a dangerous delay while my oxygen levels dropped. She also administered a nausea medication that had already been proven ineffective, despite being informed that a different medication had worked, causing a return of severe nausea and vomiting. It is clear that Methodist has many excellent, compassionate professionals. However, these experiences highlight the need for accountability and re-education to ensure patient safety, respect, and quality care. We would like to know what steps will be taken to address these concerns and prevent similar situations in the future, and we expect personal apologies from both individuals involved for the lack of appropriate care and professionalism. We tried again and again to speak to the above mentioned individuals, as my daughter was only seeking an apology for the blatant disregard for their own patient bill of rights and to know how these situations would be prevented in the future, but emails have only been met with complete denial of what happened. Apparently the only concern with what happened was the "internal investigation" which didn't take into consideration my daughter's account and the medical ramifications of the reaction to the medicine as well as the lack of response from her nurse at the time. Our family will avoid this hospital at all costs and will warn others.

I had robotic assisted colon surgery at this hospital…read more On the day of surgery, I arrived at the hospital at 6am for a 8am start. I was promptly checked-in by the lady at registration and then walked over to the surgical waiting room. After waiting about five minutes, I was taken back to the pre-op area, where I was prepped for my surgery. All the surgical staff, from the pre-op nurse to my surgical team took excellent care of me. Upon completion of my surgery, I was taken to the recovery room, after which I was transferred to a room in the hospital, as I was admitted as a in-patient after my surgery. All the nurses and patient techs on the floor took excellent care of me and were very responsive to my needs. In conclusion, I had a very good surgery & in-patient experience at this hospital.

I've been here for 3 hours waiting to be seen. In extreme pain just for them to tell me what I told…read morethem what wrong with me. Then waited another 30 mins to be discharged

I recently had right hip replacement at St. Luke's Lakeside Hospital. From the moment I registered…read moreto the moment I was discharged, everything and everyone was wonderful. Dr. Jason Brannen, Orthopedic Surgery is the best !!!!!! Registration, Nursing, Nurse Techs, Physical therapy, everyone was helpful and happy. My day Nurse was Troy, my night Nurse was Zeny, they were very caring and helpful. I couldn't have asked for better care. A great place to have hips and knees replaced. Randi

what a cluster F*#k. Doctor sent over order for test. St Luke's claims that because the doctor is…read morenot in their group they need pre-autherization in the form of my medical records. Doctor has faxed them over twice and yet they claim not to have them. Test is scheduled for next week and St Luke's still hasn't contacted the insurance company for authorization. St Luke's used to be good, but have since gone down hill.

I've seen Chuong Hoang Pham as my gynecologist. He was the best doctor. He was kind and very…read morepolite. Always thorough with me. Great doctor

Great doctors and nurses that saved my life!!! Friendly and caring staff. Clean hospital.read more

Had my gallbladder surgery and was taken great care of by Dr. Moparty and Dr. Patel. All the staff…read morefrom the OR, the ER and floor are so attentive, kind & professional.

This Hospital is trying to rebrand after not paying it's bills or employees. Also known as The…read moreWoodlands Specialty Hospital- They let honest, hardworking, employees go weeks without getting paid. They promised bonuses if employees would work through the holidays and a transfer in leadership while not being paid then refused to pay those bonuses. Employees were left to survive the holidays without their paychecks and their hours being canceled. The hospital even quit paying for insurance that employees had paid for, causing long scheduled operations and procedures to be canceled with no recourse to the employees that were subjected to this abuse. Some couldn't make mortgage, pay bills or even afford Christmas for their families. If they treat their employees this way, how do you think they treat their patients?

I just spent five days in St. Luke's Woodlands in Texas The…read moreplaces immaculate the staff is so incredibly kind. I can't say enough about them. From the ER to being in my private room, a beautiful large room with an incredible picture window. I wanted to adopt all of my nurses and staff Be kind when you are in the hospital pay attention to what they are doing. They are run, ragged shorthanded, and never seem to stop running to take care of us. They do it with a smile on their face they find time for you even though they don't have any time. By the way, the food was incredible. I had the option to order different if I wanted to, but the everyday regular meal was so good. I never bothered to try the side menu. Be aware if there's any chance of you falling because of a medical issue, they are gonna watch you extra. Lol I thought they were kidding about not getting out of bed until I put my foot on the floor. My bathroom was about 3 feet away and yes, I had to fix a sock and I was going to try to get to the bathroom on my own. Next thing you know, I had red lights flashing, and a fire alarm sound a very loud one. They aren't kidding. They have to arm and disarm your bed before you can get out of it. It's for our safety of taken several bad falls before they weren't gonna let me do it on their watch. I felt like I was in a hotel. It was so nice even the wall color was pretty. I'm not happy with some of the management and some things that were done and the way they were handled. Remember to be your own ADVOCATE. That being said, though, remember your nurses and other stuff, including the people that deliver your food, I had some of the cheeriest and kindest people from that area as well. I had one young lady while I was still in the ER room come in one morning. She had a voice like a beautiful bird so nice to wake up to. Thank you is not enough to say to these great people. If you are near The Woodlands in Texas and especially if you need a Heart hospital, this is the place to go

Great care and followup received for my surgery. Competent doctors and staff. Very pleased!read more

We had a very frightening experience of our son waking us up in the middle of the night…read morehemorrhaging one week post up from his tonsillectomy. We rolled in via ambulance and they had all needed staff waiting on our arrival because his condition was critical and every second mattered. Everyone took great care of him. The ER doctor explained everything and next steps and within about 30 minutes of arrival to the ED we were being rolled to the OR for emergency surgery. They took care of the bleeding and got me back to him in recovery very quickly and he was doing so much better. We were transferred to the PEDS unit for continued observation and his nurse Emily was amazing. Hermann has saved our son's life twice now (the first time 7 years ago) and they will always be my first choice for any of my family's care. I was able to be fully present for our son because I never once doubted the care he was receiving. That is a gift in itself when your child is in critical condition. I don't leave reviews, but my heart is so grateful for every person involved in our son's care and I really want parents to know there is another option for high quality pediatric care besides TCH.

My mother recently had wrist surgery at Memorial Hermann The Woodlands Medical Center under the…read morecare of Dr. Saucedo, and I felt compelled to share her experience because she has not stopped talking about it--in the best way. From her initial consultation to pre-op, the day of surgery, and even her post-op visits, she consistently felt cared for, safe, and fully informed. She was understandably nervous going into surgery, but the entire team took their time answering every question and making sure she was comfortable every step of the way. What stood out most to her was the professionalism and genuine bedside manner of everyone involved. It wasn't just about the procedure--it was about how they made her feel throughout the entire process. That kind of care is rare, and it made all the difference. It's been a few weeks since her surgery (mid-March), and she is still talking about how wonderful her experience was. That says everything. Huge kudos to Dr. Saucedo and his team for delivering not just excellent medical care, but an experience that truly put my mother at ease.