Over the past 6 years we have had two parents in the CCU at St. Joseph's. My dad was there 6 years…read moreago due to a heart attack and quad bypass. The care he received was exemplary! The nurses were caring, efficient, and knew their business. This week my mother-in-law was in the CCU. She too has received exemplary care. From the moment she was brought into the ER until the procedure she needed was completed today all of the staff have been professional but warm and caring. The majority of my family works in healthcare...from a neurologist to an RN to a lab tech so we expect a high level of care and both of our parents certainly received it. I highly recommend the CCU and the med/surg staff at St. Joseph's Regional Health Center and am grateful that this facility is here near all of my parents.

This has got to be the most incompetent group of people I've ever seen you could die in the waiting…read moreroom and they wouldn't notice. Was sent by occupational health to er to get admitted been waiting 7 hrs so far. Would give it zero stars but app won't let me.

I would have thought that I would have received excellent service since I was greeted and checked…read morein warmly by the front staff. The young lady was professional and very caring. The nurse was somewhat friendly but professional. She did my vitals and had a young man take us to the very back. #25. After waiting for 30 minutes, the doctor and scribe came in and assessed my issue. He looked at my foot noted the swelling and I told him that it was my middle toe was where I had the most discomfort. But somewhere along the way communication was interrupted. The Registrar came in and completed my intake then told me that the nurse would be in with my discharge and I told her that I have not received an X-ray. I was about to be discharged without an x-ray. The x-ray tech came in -was professional. Next a different nurse came in nurse came in with meds. Shortly afterwards, I was told one thing by the discharge person and my paperwork stated differently. No treatments given. He said light compression with an ace bandage and ice (wrapped in a towel) 20 minutes in and off. Just x-ray, meds, and ithen the door. Crush or broken injury vs just a soft tissue issue. Two different things. I'm still in pain & it's swollen. I don't want meds to pacify me. Just wanted tools to assist me with my healing process. I'm highly disappointed. Do better. I gave a higher star rating due to the young lady in the front... just to be clear.

Came to the ER after a referral from urgent care for a bad heat exhaustion reaction that left me…read morestruggling to breathe periodically. Doctors here ran the exact same tests said that I was fine. Told him I did not feel fine and he just said he'd been watching me said he didn't know why I'd come here and implied the other doctors I went to made a mistake. I was in pain all night when I got home. Also heard him trying to downplay and brush off rudely a family that had been in a car wreck in the bed next to me.

I've had a few experiences here and definitely recommend this hospital. They have gone through a…read morelot of renovations and additions over the years and it looks great! Nearly 4 years ago I had my son here and we had a really great experience. The doctors and nurses were attentive and did a great job communicating with us. I was surprised at how good the food was! They have a lot great meal options which were prepared well. My only complaint during this stay was that there was never any down time or time to rest. Even with a do not disturb sign on the door the staff continued to knock on the door and come in to collect trays or try to take professional pictures (basically a lot of unnecessary visits). My father had a triple bypass there this week and I can't say enough about how great the experience was (given the circumstances). He was in the CCU for 4 nights and the nurses were phenomenal. The care they gave was exceptional and they spent a lot of time laughing and joking with my dad which he loved. Being in the hospital is tough and no matter who we came in contact with, whether doctors, nurses, kitchen staff, receptionist, etc, they always made a point to smile and say hello.

My elderly mother was brought here after having a stroke. The ER doctor coldly told me there was…read morenothing they could do. Then just walked out. We just sat in that in that little room waiting and waiting for a room for her. I felt like they treated her like an object. Alarms on her monitors were constantly going off and no one would check on them. They showed absolutely no compassion. It was such a terrible experience. Definitely recommend staying with your loved ones, because you have to advocate for them because the staff does not care.

The triage nurse and doctor at the College Station St. Joseph ER neglected to listen to my symptoms…read moreand decided to treat a non-emergent pre-existing condition. Their egregious errors in my symptoms led to numerous unnecessary and very costly out-of-pocket tests. I've tried on a number of occasions to resolve this situation directly with the hospital to no avail. The hospital administrators seem willing to side only with its staff out of a desire to get its money and check off a box rather than admit that it made a mistake in running needless tests.

I can't believe the bill was $1600 and I was not even seen by the Dr…read more A pulled back muscle or pinched nerve causing severe pain was given some muscle relaxers for $1600 come on people, they mentioned they have competitive prices well they sure are comp for the highest price! I am upset with the service provided here. This visit was so un professional.

My experience was great from the very beginning. I becan with Dr. Shing over 5 yrs ago. I went in…read morefor infusions and changed to shots and decided I didn't need them. Now 3yrs later, I'm back at the suggestion of my MD and they welcomed me back as if they had seen me last week. Everyrone is so kind. I'm so happy with the excellent service I receive from all the staff and especially Dr. Shing.

This place is a complete scam and they over charge for everything…read more I went here for really bad sinus infection because all of the other clinics were booked. All they did was run a few viral tests on me, prescribe me some antibiotics and steroids, and sent me on my way. I asked the receptionist after if I had any payment due after insurance, and she assured me it was all covered. A bit later I find a bill for OVER $3000! This place is an absolute scam. Do not come here unless you absolutely have to.

Horrible. Don't get confused, this is not an urgent care, it's an on call PA that you can make a…read moresame day appointment with IF there's one available. Staff was zero help and didn't seem to care to help you. Never again will I waste my time with this bandaid center. So disappointed with the St. Joseph team and network.

I rushed here at 2:30 in the morning with pain I had previously never experienced, and the team not…read moreonly tended to me immediately, but every single one of the doctors and nurses were professional and calmed me down so much, figured out the issue as quickly as possible (kidney stones), and managed my pain, and let me know exactly what to expect leaving there. Despite the painful circumstances they were the most pleasant hospital experience I've ever had.

It was so easy to make an appointment online! And from the time I walked in, everyone was friendly,…read morewelcoming and professional. I got excellent care for my shingles. This was my first time using this Urgent Care but if I ever need such care again, this is where I'll come.

Upon arrival, we were greeted warmly by the staff. Looking around in the clean waiting area, you…read morecan see scriptures and very helpful information - which is giving a safe space vibe. Light music playing in the background. Getting to the back quickly (preset appointment). We were, again, greeted warmly by a nurse. He showed us to the room and performed vitals. He gathered info and took great care -explaining each step and expectations. The NP came in and addressed the issue with care and gave us valuable information and guidance. We left with a great understanding and feedback. The care was exceeding our expectations and we will recommend this facility to anyone who needs Urgent Care.

DO NOT GO HERE!!!! The staff does not care about patients, they only care about money. They will…read moreignore you, neglect you, and not take care of you at all. These people are the scum of the earth and this place needs to be shut down. Stay away at all costs. You are better off not receiving care at all, because you will certainly not receive any here. The doctors and nurses ignore patients and let them bleed and scream in pain for hours, I have directly watched my loved ones go through this.

I went here with a skin infection, which I currently still have. The prescription I was given did…read morenot knock out the infection (that Dr. Krueger diagnosed me with). After the prescribed medication did not work I contacted them asking if they would provide a refill, I was told that I have to be seen by the doctor once again and diagnosed. So basically I spent $200 on a treatment that left me with the exact same condition that I originally went here for. The only suggestion they have would be to come in again, pay and hope that this time they get it right. So if you want to keep paying and hope that someone eventually gets it right while you continue to throw hundred dollar bills at them, then you should go here. My wallet is $200 lighter and I have the exact same condition....