I am aways angry when my husband is being released. The case managers are horrible, I have never had good case manager, i always have to fight to get him out of the hospital. Yesterday, i got a call that he was being released, the nurse asked me where he was going, I told them back to the nurrsing home the case manager said he had no medicare days left and I told the nurse that the case manager was incorrect. as of today he has not been transferred and I didn't get a phone call yesterday stating he was not being released because Loretta, the case manager said she doesnt get paid to work after 4:30. read more

My elderly mother was brought here after having a stroke. The ER doctor coldly told me there was nothing they could do. Then just walked out. We just sat in that in that little room waiting and waiting for a room for her. I felt like they treated her like an object. Alarms on her monitors were constantly going off and no one would check on them. They showed absolutely no compassion. It was such a terrible experience. Definitely recommend staying with your loved ones, because you have to advocate for them because the staff does not care. read more

The ER is nothing but a show from triage on back. Staff is unprofessional and lack basic common sense. Also, you can forget any type of communication even with medical power of attorney. St. Jo's used to be a top- shelf hospital. It is a shell of its former self. read more

The professionalism and skill from nearly every staff member I interacted with was terrible. The doctor specifically and two of the nurses lacked any sort of empathy during my visit. I was transported by ambulance for a completely snapped forearm. They put me in a room immediately and just didn't say anything and disappeared. I was shaking in shock for over an HOUR while my family tried to find anyone who would take an xray or give me some medicine. Once they finally decided to assess and "treat" me, the nurse gave me some pain medication, and got annoyed when my family member asked what she was giving me and how much. I then had to sit for 45 more minutes waiting for an x-ray technician to come in. The nurse treated me like I was a hysterical drunk teenager (I came from a music festival, so no one was taking me seriously). They clearly thought I was exaggerating the pain, and left me to sit there while they apparent all assisted the only other patient that was admitted there. When my x-ray was taken, the x-ray tech finally got a shocked look and told me he would get the doctor right away. They didn't believe me before but now that they have an x-ray suddenly they actually treated it like an emergency. The doctor decided to set my bones, which I later found out was literally impossible to perform. The before and after x-rays showed that the bones were placed even worse after they were "set". He then gave me Ketamine as anesthesia and I had the most traumatic experience of my life, thinking I was dead and gasping for air while I couldn't see hear or move. I have lasting effects from this experience and am still recovering from it. I would give this hospital negative stars if I could; I transferred to a different hospital "against medical advice" because the level of care was so bad. The staff, especially the doctor, truly lack ANY form of empathy, and I was profiled from the second I was wheeled through the door. Go anywhere else. read more

Would give -10 stars if I could. They called my insurance company giving them incorrect information on a procedure I was to have. As a result, I had to pay $ 1300+. Come to find out 2+ months later, I never owed the money in the first place. Now, trying to get a refund and was told it would be 45 days to finalize a refund and 60 days to process the payment. Rediculous. This used to be a great system, but no more. read more

The staff was very nice. However they recommended I give my 3 month old Benedryl, and her pediatrician said that would have caused severe seizures and potentially death. The doctor also examined my baby's ears, yet completely MISSED a severe ear infection! When I called to alert the hospital of this, they did not care one bit. I would not recommend this hospital. read more

I've had a few experiences here and definitely recommend this hospital. They have gone through a lot of renovations and additions over the years and it looks great! Nearly 4 years ago I had my son here and we had a really great experience. The doctors and nurses were attentive and did a great job communicating with us. I was surprised at how good the food was! They have a lot great meal options which were prepared well. My only complaint during this stay was that there was never any down time or time to rest. Even with a do not disturb sign on the door the staff continued to knock on the door and come in to collect trays or try to take professional pictures (basically a lot of unnecessary visits). My father had a triple bypass there this week and I can't say enough about how great the experience was (given the circumstances). He was in the CCU for 4 nights and the nurses were phenomenal. The care they gave was exceptional and they spent a lot of time laughing and joking with my dad which he loved. Being in the hospital is tough and no matter who we came in contact with, whether doctors, nurses, kitchen staff, receptionist, etc, they always made a point to smile and say hello. read more

We went in yesterday after going to their urgent care the day before. They took over five hours to see my husband. They saw about three to four people who got their after us. I tried to file a complaint and they kept blowing me off. My husband sat in the waiting room with appendicitis in pain for several hours. Out of all those patients he was in the minority that required surgery. Would not recommend to anyone. Every time I ask the front desk they kept telling me that there were people there with more serious medical conditions. read more

St. Joseph Hospital - Made my husband wait over 5 hours in the waiting area to be seen. - Hospitals Near Me - Bryan, Texas

I am once again very disappointed! I have an extensive and complicated medical history. I was admitted for abdominal pain and since have had unstable vital signs. No test other than labs have been done and based on that alone and despite vital signs being unstable and new symptoms the admitting doctor refuses to listen telling me I will just have to manage the symptoms on my own at home! One of my specialist even advised I seek treatment outside of the hospital. I am filing a formal complaint with the state of Texas for the lack of actions by the physician. If you live in the Brazos valley area and have a health issue I highly suggest you heads towards Houston and seek real medical care. When I moved to the Brazos Valley area, medical care is the one big thing that disappoints me. read more

These people charged me $200 just to tell me I'm not having an overdose. Complete ripoff. Next time I'll just sit in the waiting room without checking in. Figure if I pass out and go into respiratory depression they'll probably check me in anyway... read more

It's interesting in 2023 to read all the one-star reviews of this place. I haven't set foot in Bryan-College Station in about 40 years, but I still have friends & family in B-CS, and their experiences have been similar. Now, I DID work... in the ER... in this hospital for a couple of years in the early '80s. My memories align w/ those of many of the recent reviewers. In other words, back in the day, about the only way this place could have gone was up. There was one ER doctor in particular who was just a cruel, unsympathetic quack. The ER nursing staff, with one notable exception, couldn't hide their disdain for the patients! I've witnessed the same behavior in other hospital settings. There ALWAYS has to be some kind of drama going on 24/7. If they couldn't drum up enough drama with their distaste for the patients, they'd turn on each other and anyone else who got in their way. Now, imagine all that with 3 of them simultaneouly in their last trimesters of pregnancy! Having been the patient in several hospitals (and working in 3), with a few exceptions, nothing's changed much from 40 years ago. Several times I've witnessed 2 nurses in my room talking to each other as if I wasn't there, and they did NOT hold back ragging on the other nurses and doctors. St. Joseph, though, is still one of the worst hospital experiences I ever had, and that's saying a LOT! read more

I am writing for a loved one who was advised to go to the emergency regarding behavioral health services. They have a history of medical concerns resulting in chronic pain. They has been treated by a pain management doctor, who only prescribes medication. Her tolerance to the meds increased. They thought it was time to make a change and was referred to BHS. They were admitted to the emergency room and waited there for 7 hours, as a result of the long wait their anxiety increased and they was administered an anti anxiety drug. The ER doctor was a cold fish, luckily the ER nurses were warmer. No on really explained the BHS services, inpatient vs outpatient. She was admitted after 7 hours to in patient. ( By 4pm they had patients in the emergency waiting room and needed the beds). The first day in the BHS unit resulted in her getting phenobarbital and cymbalta, bot medication for anxiety and depression. Being in a locked down ward, exacerbates those 2 emotions in my loved one. She reported sleeping all day and having a loss of appetite. She did not attend any groups or received any therapy. The second day with family encouragement, she did attend some groups. The staff never informed the family that on Wednesdays and Saturdays there is a family information meeting at 11 to 12 am. We received a call at 10:50 with that information, we rushed over there, only to wait for 20 minutes in a long line to be processed into the hospital. When we finally had our turn we were told it was closed out. When asking to talk to someone, we waited again to be told BHS would not allow us back since it was 11:40. We called the patient and she was in tears that we were not allowed to get in. Medicare is paying BHS $35,000 per day for someone to sleep, not eating and not receiving the needed therapy. As an aside it cost us $6.00 for parking for 40 minutes just to be told we couldn't see the patient. read more

2012 had surgery -appendectomy . Got surgery. Woke up in recovery. Went home when I woke up. I live in Houston so saw Dr there for follow up. Started getting bills for radiology,Surgeon, Anastasia and labs. Paid or settled them. 4 months later got a 32,000.00 bill from hospital ! They never sent a detailed bill. They did with out my asking knocked it to 16,000.00. When I asked for detailed bill I Quit getting bills. In November 2015 decided to look for a house . What do you know there is unpaid bill! I have been trying to settle with them for a month.finally drove to Bryan to deal with it . Offered 5800.00 they did not accept and no counter offer!! Ok read more

I've been to a few EMERGENCY rooms but the St Joe in Bryan is by far the worst in the free world.....PATHETIC, is not even a good word......arrived at 12:30 for a pulled muscle in my lower back....the only good experience in the whole painful visit, was the people....NOT THEIR SYSTEM.....A special should out to Physicians Assistant Ann (or Amy) and the RN Jessica....without those two, the trip would be rated minus minus 503.....if I ever have another emergency visit, it for damn sure won't be St. Joseph.....ZERO STARS read more

Not sure why there are several negative reviews about this hospital. Mine was completely different. My father had a stroke last winter and he didn't have health insurance. From the ER to the stroke unit, all doctors, nurses, and case managers were doing their best to help us. It was a heartfelt experience. We can't express our gratitude more. read more

Pre-admission staff is extremely rude. Instead of actually helping me and coming up with a solution, I was told that Cigna was out of network (even though we had a pre-authorization from Cigna), Medicaid would not pay anything and they don't take Care Credit. Did not ask for my daughter's Medicaid information and was more concerned with getting off the line then assisting. My daughter is special needs and has serious health concerns, it would really be nice if someone actually cared enough and at least tried to help. It might not have worked out but this individual definitely had no interest in assisting us. Note to all -- make sure that you have enough insurance coverage or St Joseph's in Bryan Texas will not help you! read more

This place is pitiful . My husband was having pain in his left side and back. 1 hour before they took him for blood work (after we confronted them). Then another hour till they called him to see dr. Then another hour before dr even came to see him. DON'T COME HERE. read more

This is with out a doubt the worst hospital I have ever been to. I had to go to the ER for an anxiety attack. First of all I have never met such a rude doctor in my life. She wouldn't let me finish my sentences, just kept telling me very sarcastically that I'm fine, and would leave the room before I had the chance to tell her anything. Next they coded my stay wrong making my 3 hour ER visit over $3,000. Most the cost was from them coding me as a trauma patient! Next I try to get some answers as to why it cost so much and I call the billing office. They too were very rude and told me probably nothing will change. I'd rather die outside the doors of this building than be treated by these people ever again. read more

This is not the hospital for the elderly. They don't dismiss anyone till afternoon so they can charge for another day. My husband is getting out today and it will be in 5 o'clock traffic, thanks to St. Joseph for putting us in harm's way. After my husband got into a room it didn't have even a cup for water, he had nothing. I have tried to get someone in administration and have been put through to 3 different people and none were at their desks, so no one is there at 2 p.m. The hospital doctor left a lot to be desired as well, Scott and White here we come. read more

My pre-operative care and operative care were outstanding. My post operative care was beyond the pale. In the recovery room, while still hooked up to the IV, a nurse entered and told me they were taking a blood sample. I have a strong phobia of needles so I asked why, At first no response, but after additional questioning I learned a nurse was stuck by a needle in the course of my operation and they needed blood samples. I am blood pathogen free and have no risk factors for such diseases, so did not immediately consent. After prodding I agreed to have a sample drawn. The nurse failed to draw blood despite digging into my vein for an extended period. When she returned to try again, I refused. I suggested they use the IV or a finger prick to obtain blood samples but this offer was refused. I was then told my IV would not be removed until they had drawn blood. In effect, I was held hostage and forced to consent to undergo a procedure that I fear and did not with to undergo. Mercifully the nurse was more successful on the second effort, drawing 3 (not 1) samples from my other arm. I was bullied and abused by the staff who made no effort to inform or persuade or to explain my options. Sound medical practice requires informed consent from patients; however, I was denied information and coerced into the procedure. I view this as morally unconscionable. read more

I wanted to update my previous review. After A LOT of back and forth negotiation, my sister-in-law was able to have her hip replaced at St. Joseph's Hospital without payment. The care she received at St. Joseph's was very good, and she is now without pain and is doing much better. The hip replacement was a life-saver, as the feeling I had was that my sis-in-law no longer felt life was worth living with the hip pain she experienced. Thank you, St. Joseph's even though you denied her care initially. You have no idea how your care or lack of care impacts those who need it. read more

I would recommend this hospital to anyone they saved my life more than once. Great doctor's, nurses, emts, emergency room prompt service. Bkb read more

If I could give a zero star review, I would. I came in in severe pain after being released from Signature Care. I wanted a second opinion and was in so much pain I decided to go here. When I finally got to see the doctor, I was hyperventilating and crying from the pain. The doctor was visibly annoyed that it was taking me a while to get my words out. While trying to breathe, she said to me "what are you even crying about anyway?" in the rudest tone I've ever heard. She told me to just trust the previous ER and that most of it was just in my head. After leaving here I went to Scott and White and they found how big of a blood clot I had in my leg. If St. Joe's had just listened to what I had to say or investigated into why I was in so much pain, my agony would have ended much sooner than it did. I will never come back to such a impatient, rude place like this is. read more

They have good care, treat you with respect and kindness. Wait is long but it is an emergency room, they have lots of patients, we got taken care of. read more

Do not come to THIS hospital facility in the event of an emergency. Your condition may worsen during the process of waiting. Believe ME, the waiting is associated with poor financial management which ultimately affects the efficiency of delivery of care. New management has been making budget cuts and technicians, specialists and the release of essentially important employees caused delays, due to lack of staff, and ultimately waiting, waiting and more waiting. I will not share the details of MY nightmare but I have received far better care at other Healthcare facilities. Efficiency of delivery of "care" at this facility is diminished by the many "gaps" of qualified personnel in the key stations of patient needs, after registering in their emergency department. Caveat Emptor. read more

I see low scores for St. Joe's here and I cannot believe it. Went into St. Joe's ER with severe abdominal/chest pain. They checked me out for heart attack (no) and admitted me with pancriatitis. I had surgery the next night. Start-to-finish 72 hours. The nurses were amazing. I LOVED the surgeon, Dr. Ohaju, and Dr. Mahajan. All staff: Brandy, Betsi, Christi, Bethany (insert names I forgot here - sorry!)... cleaning staff, food service were amazing. I (who can be pretty snarky) have not a negative word. They were kind, patient, respectful, care-taking, spot-on with my diagnosis and treatment, and respected that I wanted to get out of there as-soon-as-possible. (And I have absolutely no affiliation with St. Joe's - in fact we're friends with Scott & White doctors.) Go, go, go to St. Joe's! read more