I really like this ama location, strictly because of the encounters I have personally had with the…read morestaff. Whenever I have been the staff have always been supe nice and really helpful. When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown. The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed! The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it!

I popped into this AMA because I happened to be up in St Albert, and was in desperate need of…read moregetting registration on the Yelp-Mobile. I had stopped into my "local" AMA a week prior, and proceeded to walk straight out because the line was bonkers long (as it always is at the Gateway BLVD location). I also have been stuck in ridiculous line-ups pretty much every time I've gone into the West-end location on 170th Street in Terra Losa - so I didn't expect anything much better at this one... Low and behold - no line up and lots of employees! Hallelujah! This may just be the hidden gem of an AMA that I have been searching for! Oh, and the 2 young ladies working the registration desk were just lovely!

We used Farlie Travel to book our destination wedding in Mexico and it was nothing but headaches…read moreand stress!! My husband's uncle paid a $400 deposit to secure a room and the travel agent took his money and "forgot" to book the room - and by that time the resort had sold out!! She didn't seem at all interested in finding a solution to the problem. She called my husband and said, "I forgot to book your uncle's room, so...." and that was it!!! (Luckily, the resort ended up releasing some rooms a couple weeks later). The travel agent "lost" my brother-in-law's room when she tried to switch his departure from Calgary to Edmonton. (She didn't secure him a package from Edmonton before giving up his Calgary one). Again, she didn't seem interested in solving the problem until we demanded that he be booked a room of a higher class that was available and Farlie could pay the difference, for their mistake. The agent "blocked" us seats on the place "as a favour" without us requesting her to do so. My mother-in-law specifically told her she needed to be seated near the front of the plane because she has extreme claustrophobia - and the agent put her in the back of the plane. In booking these seats she SPLIT UP THE BRIDE & GROOM (my husband and I)!!!! On an overnight flight - she didn't even have us sitting together for our own wedding!! Yet, she put some of our single friends sitting together! When we complained and said we wanted to sit together, considering it was OUR WEDDING, she sighed and said it was a hassle to change seats!!!!!!!!!!! I will NEVER use Farlie Travel for anything again! They made an already stressful event (planning a wedding) about 20 times more stressful!

Alia Travel is the Best very good prices Excellent service I will recommend…read more Every one to deal with Alia Travel, if you once you buy every time Regards, Ali Ali (singer)

We just returned from the Peurto Vallarta Barcelo Resort which was arranged by Tanya Idzan. The…read moreresort was excellent: Staff, room, food, specialty restaurants, pool, entertainment, all amenities were excellent. The WestJet flights and transfers were all well done. Thank you Tanya for a very enjoyable trip! Ruth & Ray.

We have dealt with this Expedia office--and Lissa Antflick in particular--since our first cruise…read morearranged by her for us in 2001; and that is despite that we moved from Edmonton to BC 13 years ago. We have truly valued her competence, her thoroughness, her knowledge and, above all, her responsiveness. She has advised us and arranged travel for us on four continents and many oceans in between--with never anything but the best of personal service. Lissa, we could not recommend you more highly! In appreciation, Rick and Debbie Boyd Kelowna