Staff at St. Aiden's made my child's first day of preschool a living nightmare.
Upon picking my child up from his first day of school he informed me that another child had hit him. I approached his teacher, Ms. Patty, and asked to speak with her in regards to this matter. Once I told Ms. Patty what my son had told me she instantly became very defensive. She immediately came to the other child's defense and straight out accused my son of lying. I asked her how they handle altercations between children and her response was "typically we would speak to both students and their parents BUT it didn't happen." After several minutes of being accused of lying I decided to leave with my son.
Not only did this upset my son but it also tainted the image I had portrayed of how teachers are supposed to be. Supportive, friendly and trustworthy. Our experience with Ms. Patty was none of the above.
To make matters worse, minutes after leaving the facility I received an extremely aggressive email from the director, Julie. She did not ask me any questions about the conversation that took place. Instead, she came to Ms. Patty's defense and threatened to kick my son out.
Given the experience we had on our son's first day, my husband and I agreed we were not comfortable leaving our son in their care. Leaving us no choice, we removed our son from this preschool. We let the director know our decision and requested a full refund. We were only given a PARTIAL refund and were still charged fees. Nothing was explained to us and no further contact was made by the school.
I made the mistake of assuming this preschool was a warm, inviting environment due to it being linked to a church. I was sadly mistaken. Patty was extremely bias and made my child feel embarrassed, unheard and unworthy. Julie, the director, turned around and did the same to me. read more