Visited Atlanta Oral & Facial Surgery today to have a tooth extracted…read more My experience this time was just as pleasant as my first experience. Ms. Shaquita, was extremely helpful with directions and making sure we parked in the correct place. I was greeted immediately as I entered the office door. My wait time in the lobby before being called back for my procedure was no more than ten minutes. They offer very spacious waiting area, so you're not sitting on top of other patients while you wait. Steve Harvey, Family Feud marathon is on the TV offering a great distraction if you're nervous. Dr. Sruthi was great and explained the procedure as she went along making me feel comfortable. If you need Oral surgery this is the place to go. It was the amazing experience for me the 2nd time around.

I had a really bad experience here and would highly recommend not coming here. Overall it was…read moreunprofessional, and even disrespectful. It felt like they are focused on money and not on providing the best patient experience. I scheduled an appointment for a tooth extraction. I was pushed into having my consultation and procedure on the same day. On the phone prior to the appointment, I was informed I would be paying the full price out of pocket, and that the procedure would cost in the range of $600-800. This was very palatable to me. Once I got to my appointment, I met Dr. Cole for my consultation. He did not discuss the details of the tooth extraction, but only discussed two different options for an implant. I had no prior knowledge of how the extraction or the tooth implant process works, and had no idea we would be doing the implant today. He sent me back to the waiting room while they put together an estimate. When the staff pulled me back, they presented me with an estimate for over $6,000. I was understandably very shocked and didn't know what to do. The staff member did not walk me through the line items, and I had to ask questions to understand it while being in shock and trying not to cry. I felt I had no time to make an adequate decision, and that the doctor/office was pressuring me into an extremely expensive surgery. I think this could have been easily prevented by providing me an estimate of the implant prior to the appointment. Or not pushing me to have a same day consultation and surgery. I decided to go ahead with just the tooth extraction because I had an infection that I did not want to wait any longer to treat. I was taken back to the procedure room and put on laughing gas. The doctor came in and noticed I had been crying and asked why. I explained the pricing was shocking to me and the lack of communication around it had made me very flustered. He offered no reassurance or compassion. He literally said nothing. He numbed my gums and left while that set in. At this point I was alone in the room and I continued to get more panicky and stressed, as I now did not trust the doctor and I also did not know what was going on. The doctor had still not explained any details about what the extraction would be like or what the recovery would be like. I was also stressed that I wasn't getting the effect of the laughing gas becuase my nose was stuffy from crying. One of the staff came in and told me to try to calm down and offered to turn up the laughing gas. When the doctor came back in, he asked if I was numb and I said yes and then he started working on my mouth. He did not explain what he was doing and I was terrified I was going to feel more pain because of the laughing gas not getting to me. The doctor could tell I was uncomfortable, I still had tears in my eyes and was wriggling around in the chair, so he told me I shouldn't feel any pain, just movement and to raise my left hand if I felt any sharp pain. But he still didn't explain what he was doing and it all happened very quick. It felt very crass to come in there and rip my tooth out in 30 seconds without trying to calm me down. It was traumatic. Then he left abruptly without any further information. I got very little verbal after-care instructions from the staff in the room, and I felt left alone to figure out what to do despite being given four different prescriptions (including a narcotic) and two different rinse procedures. I'm also left confused if it's normal that there were no stitches done, if I'm suppose to have any kind of follow up appointment, and also what the next stage of the process looks like for me now. One thing is for sure, I won't be getting the implant done by Dr. Cole. They also charge $10 for wifi in the waiting room which gives you an idea of their priorities.

Dr Mark Hastings is by far, the best in his field. He went over and beyond his call of duty. What…read morean awesome experience! I cannot say enough good things about Dr Hastings & his practice.

I love Dr Hastings & his team. I've been his patient for about 14 years now I think? I even drove…read moreout of my way for years to go see him. A good, trustworthy dentist is hard to find in my experience. Dr Hastings won't perform treatments that aren't necessary just to make $. Been there, experienced that with another dentist who was clearly just out to make as much money as possible. Dr Hastings is very personable & funny. He treats you like a person and not just someone who needs to get out of the chair so he can get on to the next patient. If you're in search of a new dentist, give him a try. I highly doubt you'll be disappointed.

August 2024, I went to Clear Choice in Decatur Ga. Paid $41,000 to have top and bottom implants. My…read moreright chin and bottom lip is still numb I wake up in the middle of the night with sharp pains in it. I lost 50% or more of my taste buds. I can only taste food when I'm swallowing not chewing. I can't even enjoy a simple meal now, some foods and drinksI can't taste it all. And I think it's getting worse. The surgeon that performed the surgery said that is probably permanent. I hate so so much that I paid to have this done. Without my taste buds I have to force myself to eat most of the time. It's so depressing.

We paid over $5000 for a replacement tooth and my husband appointment was never scheduled or follow…read moreup with. when you can no one answers or can find his information or lies

I am blessed with a plethora of dental problems, unfortunately. I blamed my British genes for many…read moreyears, but recently my dentist took time to explain to me that my teeth formed in a way that made my dental problems inevitable. I know that there is a lot of anxiety and shame around going to see someone in the dental industry. I was referred here for an emergency extraction of a tooth that had broken under a crown. The first place my current dentist referred me to offered to see me on a Thursday, with the assurance of no action, just consultation, despite the fact that I called on a Tuesday in pain and was leaving the country on a Saturday. Needless to say, I requested a second referral. They then referred me to Georgia Oral Surgery, where the kind front desk manager set me an appointment for Tuesday afternoon. Everyone here is the picture of professional: kind, friendly, and able to make you relax as much as you can in an office where you know you're going to leave behind a piece of your body. Rachel walked me through the medications they were prescribing and the process, then Dr. Muse came in. He was gentle, kind, sweet, and above all, was willing to do whatever I was most comfortable with. I was going to lose the tooth either way, unfortunately, but he thought that I could get through my trip out of the country without extracting it beforehand. However, I figured it made the most sense to just get it out and eliminate any possibility of needing emergency dental care in Mexico or Honduras. He moved around his Thursday morning appointments and made that happen for me. Day of, they prescribed me Xanax to help with my nerves and were so friendly and personable that I wasn't even sure when I actually fell asleep. Even after my appointment, they answered my questions through my sniffles (I always cry coming out of anesthesia), sent me home with written instructions, and called me later in the day to make sure I was doing okay. One day after surgery, I'm back at work with no swelling and no pain. I'm taking antibiotics and ibuprofen to head off any possible problems, but I expect to board the plane tomorrow morning and head to the Caribbean with no dental worries in sight. I plan to send them a handwritten thank you note, but wanted to leave them their very first Yelp review first. I could not have been happier with my experience with Georgia Oral Surgery.

can't say enough good things about this practice. My entire family, from my grandparents in their…read more90's to my young children, have been going here for over a decade. Appointments have been easy to schedule, emergency visits have been worked in last minute and we have always been treated with patience and excellent care. The front office staff is friendly and helpful and our hygienist (Ashley) is thorough, understanding of my child with anxiety and provides good education on what's happening at the time and how to improve at home. Now living an hour away, I still make the drive to continue my care here. Highly recommend.

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

My 2 sons really enjoyed their visit at this location,especially my oldest.We would be more then…read morehappy to revisit and refer others.

This is the WORST dental office. My son has braces and they never communicate or educated parents…read moreabout care and cleanings. My son went to several ortho appointments and not once did they tell me that he needs a cleaning. I booked a cleaning with my other son and that's when I found out in order for then to do the cleaning on my son with braces the device he has in his mouth needs to be removed and $300 charge and he hasn't had a cleaning in a year. No one told me this. This is the same ortho that sent my son and I home with no instructions on how to care for the braces. No kit nothing! Didn't find out til the wire was cutting his gums that he should have had a kit. I recently just made an appointment with a better, professional dentist. It's sad that as a member of the black community I can't trust this office. They need to be investigated. Office always smells like urine and they are very unprofessional. I will be contacting Fox 5 I-Team to look into these charges they are saying I need to pay for in order to get my son teeth cleaned

now retired. wish he was still practicing, since the general attitude in the office was old school,…read moreand I enjoyed that.

Dr. Burns and his staff are excellent. I was referred to him by our family dentist and he has…read morehelped me to improve my dental health tremendously. I would not hesitate to refer my family or friends to his practice.

I've been visiting this building for ortho treatment for 7 months. I called to inquire if I could…read morechange the color of my bottom bands by scheduling an appointment/ walk-in ahead of my upcoming appointment 5 weeks out. The receptionist Valencia provided a perfectly dismissive and condescending tone via phone explaining the company's policy. This is my first time requesting this option and learning this facility does not offer it. However, this is not my first mild experience with this same receptionist. During my second visit the doctor placed one additional bracket on the very last molar of each side of my top row. One bracket broke shortly after I arrived home. I called the office. Valencia answered the phone in a frustrated manner and gave me a difficult time as I explained the reason I needed to be scheduled for an emergency visit to trim the excess wire poking my jaw. The first representative of contact displaying a high lack of concern in resolving rather simple problems is concerning to someone who receives treatment here very frequently. Thankfully, additional staff members continue to display professional customer service with patient inquiries. I hope to see an improvement in the care quality from the employees who are in close contact with patients.

I have no complaints about the quality of service I receive from the doctors and technicians…read moreHOWEVER, the Customer Service sucks badly! It seems I will need to go into the office in person to make an appointment. My first attempt over the phone, no one even said hello, the phone clicked in my ear. Second attempt over the phone, I was told let me transfer you. After a few seconds, the phone went dead. I'm starting to believe Customer Service is dead as well.

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

So disappointed and now very angry. We trusted Restoration Dental with our family's dental care for…read moreyears. They kept telling us that our children needed a special toothpaste to remineralize their teeth to avoid cavities, but every 6 months they needed multiple fillings, sometimes multiple sides on a tooth. One child had so many fillings (10-12 teeth) that I finally called to check which teeth had gotten done before. Some teeth had been done more than once, but they told me they were different spots on the same tooth. My youngest was leaving for college last year and yet again they told us he had 3 teeth with cavities, but they could "squeeze" him in right then. That way he could be done before he left for college. We took care of them. Those three teeth were $1042. Fast forward, he returns from college, goes for his cleaning and now he has 3 more teeth with cavities at an estimated cost o $975. He was home for summer, so they scheduled him for a while later. Luckily for us, we moved and found another dentist near our new home. We forwarded his records to the new dentist and scheduled an appointmemt to take care of the 3 teeth that had multiple cavities. My son went to the appointment and came home in less than 30 minutes. The dentist looked at his X-rays, took new ones and said they did not see any cavities! In fact they looked at the cavities that had been filled PREVIOUSLY on the X-rays and said they would not have filled most of them. They showed him and me what to look for on an X-ray, so we could see for ourselves. Going to Restoration Dental cost us thousands of dollars in unnecessary fillings. Nevermind the trauma that my children had to endure with getting shots and further tooth damage for the unnecessary drilling that was done to "clean out" nonexisting cavities. Now my children have the good fortune of looking forwards to possibly having these unnecessary fillings weaken their teeth over time and potentially cause broken teeth, more painful procedures and bigger bills as they get older. I have attached a copy of the last estimate for my son (look how many more teeth they were "watching"). LET ME REPEAT THAT THE NEW DENTIST DID NOT SEE ONE ISSUE THAT WAS ON THE ESTIMATE, AND LOOKED AT HIS PREVIOUSLY FILLED CAVITIES AND SAID THEY WOULD NOT HAVE FILLED MOST OF THEM. If you choose to go to this dentist, don't trust what they say, have them prove it to you. Btw, I noticed there is another review complaining of the same thing. This practice should refund my money and pay me for damaging my children's teeth. I am trying to see where I can legally report them.