I rented my dream home from these folks, despite the negative reviews. This home goes down as one…read moreof my all time favorite spots I have lived in. It was very well maintained, and when minor maintenance issues arose, they took care of it pretty quick. While they were someone particular when conducting the exit inspection, I realize this is because they have high standards. I went on to rent a place in another state and the standards were very poor. I'd recommend this company, just be sure to document any damage or wear and tear upon move in very, very carefully.

The only good reviews seem to be from homeowners…read more The place we rented was a terrible mess. Dirty, disrepair, unsafe. Then they tried to say we left it dirty and caused some minor damages with items we didn't even use. Do NOT rent from homeowners that use this property management company. Let their places sit vacant for awhile and then they will care a bit more about the tenant experience.

Amazing service from Donna Webber property manager! Made it very easy and painless to find our…read moregorgeous home and relocation to beautiful Sedona! Highly recommend whether to purchase or rent and have some of the best properties available!

I have been renting from them over a 21 year span on and off. They are like extended family. The…read morelast home I rented for 11 years. I recommend them highly. Very kind and great to work with!

We stayed at the Sedona Bella Dona for five nights - five blissfully relaxing days and nights…read more Everything was wonderful! The entire home was super clean, linens and towels were soft and plush, and the dishes, cookware, and other supplies were in great supply and good condition. Having the outdoor grill was fabulous as well. You can make a quick bite or craft a gourmet meal in the beautiful kitchen. The Bella Dona is literally a haven of peaceful rest after a day of exploring all of the beauty that Sedona and the rest of Arizona has to offer. Whether you want to relax in the hot tub or just shower off and enjoy spreading out in the living room or on the patio, you will feel the tensions of the day just melt away. They have a lovely chess/checkers/backgammon game board in the living room plus numerous board and card games under the bar if that's your thing. We had one minor mechanical issue while we were there and the staff fixed it while we were out (we granted permission for them to enter). We experienced nothing but fantastic customer service from booking through check-out. They were easy to reach when we had questions and very quick to respond. Each of the staff I encountered were incredibly polite and professional and helped us in every way they could. I would HIGHLY RECOMMEND staying at the Sedona Bella Dona!

Renters beware! They have an EXTREMELY strict "no refunds" policy and are unwilling to work with…read morecustomers. In February we booked a vacation through AirBnB with Dove Wing Knoll; one of I Love Sedona's properties. 45 days out from our July 2022 reservation we told them that we had no choice but to postpone our trip due to our new home build's closing delay (we are now closing on our house the week we were supposed to be on vacation). They said they would "do us a favor" and allow us to reschedule the trip before August 2022, but there were only a handful of days available in the booking calendar between June and August 31st, and we have children that cannot miss school unless it is during a school break. It was an unrealistic offer and they knew it. We attempted to negotiate with them, asked for a credit for a future stay in lieu of a refund, but NOPE. They are completely unwilling. I asked to speak with someone in senior leadership about our situation and was told I was already speaking to "the highest ranking company representative that speaks with guests."...really? Seems a bit odd. I wonder if the owner, Jim Bizily realizes how pompous that sounds. We are paying them almost 5k and getting NOTHING in return. We tried resolution/mediation with AirBNB customer service, and have opened a claim with BBB. I realize at this point they have gotten away with 5k of our hard earned money, but I will be damned if I don't warn others so they do not make the same mistake we did in booking with this company. It is sad to see the bigger property management/vacation rental companies taking over AirBnB and VRBO and essentially stealing from customers by using their ridiculous policies to take advantage of the customers with good will. We just wanted to change our reservation dates. Damn....we got all this instead.

Dwell has 100% changed how I view property management. From my first conversation, they have been…read moreprofessional, communicative and excellent at what they do. The on boarding process was incredibly streamlined, making it very easy to list our house with them. They gave design tips, coordinated amazing photos, cleaning, linens, additional maintenance, and created all of the third-party listings without us having to micromanage anything. When there's an issue with the property, they are quick to respond. We had a furnace issue over a weekend and they went out to the property multiple times to meet with vendors and rectify the situation quickly. They juggle owner priorities and guest experience with grace - I appreciate that they can see things from both points of view and are able to work with both sides simultaneously. If we had 10 more investments in Flagstaff, we would list all 10 homes with them without blinking. In the same vein, if I was looking to take a trip to Flag, I would absolutely book through them. 10/10 recommend!

We are homeowners who work with Dwell and they are truly a 5 Star service. Kyle goes above and…read morebeyond to make sure the guests are happy and have everything they need. He will go over immediately any time there is an issue. We are so fortunate to have found Dwell. We couldn't manage our property without them! They also put their extra special touch on every amenity. Dwell is truly a gem.

I recently moved to Flagstaff, AZ and have had the pleasure of working with da Vinci Realty, for…read moreboth my commercial purchase and my residential needs. Being new to the commercial market, Mark Belsanti has taken the time, effort and patience to guide me through the commercial process recommending and explaining not only the process, but which choice would be more beneficial to me so I could make a good decision. His expertise, knowledge and marketing strategies were greatly appreciated. He has gone above and beyond what I expected. As for the Residential part of da Vinci Realty I have the pleasure of working with Leslie Belsanti, who works harder than any other residential realtor that I have ever worked with. Her knowledge of the local market and her suggestions and guidance made me thankful she was representing me. She worked so hard for me and her level of service is unsurpassed. I have also had the pleasure of meeting other agents that work for da Vinci Realty and I was impressed with their attitude, team work and the commitment they all provide. This is certainly Real Estate Company that has exceeded my expectations. My previous real estate experiences never came close to the level of service that I have received from daVinci Realty. They are true professionals and did not disappoint. Evelyn DiMieri

From the owner: da Vinci Realty, LLC is a full service real estate company specializing in commercial real estate…read morein Flagstaff, Sedona, and the Verde Valley (Cottonwood and Camp Verde). da Vinci Realty's team of Flagstaff Realtors and Sedona Realtors have 20 years of experience in commercial brokerage, leasing and property management and residential real estate. Mark T. Belsanti, CCIM of da Vinci Realty is one of a select few CCIM's (Certified Commercial Investment Member) in northern Arizona. As a CCIM, Mark Belsanti is a recognized expert in the commercial and investment real estate industry.

Driving up long term resident taxes buying up property for short term rentals. Also increasing rent…read morerates for the same people living here 20+ years. Just a outside corporation hurting property managers that have been here for decades.

BEWARE! Associated with HOMETOGO.com Confusing as to who is listing/ managing the properties and…read moreimpossible to get connected for cancellations or changes. Had a reservation for 6 days and charged for 50% of the entire stay, even though attempted to reach out by phone. Use a more reputable site like VRBO.

Rick Lamont is a wonderful landlord! Always so attentive and kind. We rented from him on 2…read moreoccasions in 2 separate houses and he is wonderful. He was always very responsive anytime we needed something. He is well established in Sedona and I highly recommend him!

I was looking for a property to rent in Sedona but I was living out of state. I was a little…read moreoverwhelmed and Rick took the time to make sure I could view the property. He was flexible with my circumstance. I am very great full. I'm super excited to move in and the unit is really cute and comfortable. Couldn't be happier!!

TJ handles his clients and their properties with precision, care, and the utmost attention to…read moredetail. We have have worked with STRM on multiple properties and I would not hesitate to recommend them for your Short Term Rental Management needs for the Prescott Quad Cities, & Sedona Verde Valley, AZ.

From the owner: We provide Short Term Rental Management services for owners within the Prescott Quad Cities, Sedona…read moreVerde Valley and Flagstaff area of Northern Arizona. We have 3 levels of service to accommodate our owners' needs to ensure the best experience for short term rental guests. We are easy to communicate with, have a fast response time, and get things done quickly. Give us a call today to set up an owner consultation.

I hired painted sky property management for my first out of state investment property. The process…read morewas a bit bumpy at first but once I hired Jesse's company they really helped me get everything I needed done on time and we hit the ground running! Jesse really enjoys helping guests and really does his best to keep issues off my plate. I'm a very busy person and wanted to be as hands off as possible. Jesse makes issues with guests a breeze and always recovered any damage costs from guests. I also really appreciated Jesse's communication during the process and wouldn't hesitate to recommend him to anyone. We have maintained 5 star reviews on every booking and I couldn't be happier!

From the owner: Local vacation rental management you can count on to Maintain and improve your property, anticipate…read moreguest needs, to ensure an unmatched experience and to maximize your properties full potential! We offer full service property management, Cohosting, Consulting and small business consulting in regards to the short term rental industry.

We had a great stay at Copper Star, no issues, wonderful home close to hikes and town. Highly…read morerecommend.

This is Nancy Rocks & Kelly Butay. We rented a vacation property for four days at 216 Meadowlark…read morelane Dr in Sedona for our vacation to Grand Canton from Red Rock Realty (April 7-11). When we arrived to home we noted hot tub was green in color smelled and was cold. Grill was dirty. Refrigerator had old food condiments in it. When we tried to cook our first meal in the oven. We noted it was filthy and not clean. When we turned It on it started smoking. We turned it off. We used microwave and rice cooker to cook. Stove top didn't turn on correctly either. We attempted to clean the oven it w self clean option. 10 mins into self cleaning dark smoke poured out of top of oven that had a chemical smell that burned our eyes & throats. We turned on fan, opened windows & vacated the house. Nothing worked to get rid the chemical smell after the house was ventilated. We had to vacate house. As we are in poor health. Cancer & heart failure. When we notified Cindy the property manager about the issues. She stated they could find a different rental but it was not cleaned. We said we would take it & clean it After she spoke to her boss. He said no to that option. Sne said we had two options stay in the house and open windows ( Which we did). or get an hotel. With no assistance other than giving us a list of hotels in our price ranges. This was at dinner time on the 8th. We asked why housekeeper couldn't come & clean it. She said was sick. We told Cindy we would have to throw way two hundred dollars in groceries if we left to stay in hotel. This was on the evening of April 8th. We told Cindy we didn't have money to pay high fees last minute for another hotel as we are seniors on a fixed income. She said nothing she could do for us other than us staying or leaving. They had no other rentals to put us in. Cindy dismissed my complaint that the smoke was toxic w a strong chemical smell. Said it was just smoke. Her housekeeper does a good job cleaning??? If I managed a rental. I would have come out to the house and check it myself. Esp if I didn't believe my clients. I would also be more helpful assisting clients w the hotel issue in a town I known & costly. This has been very disheartening and disappointing experience for us. I am 72. So not a young turnip falling off a truck. She also told us hot tub cleaners would be out in am. She didn't believe us about the dirty grill. She told us her housekeeper is a good cleaner. I would question that after seeing the grill & the oven. No one could come a clean it We didn't go on vacation. To clean a rental and be blown off when we complained. Never happened to us before. We opted to stay because of being so late and our difficulty getting another place to stay. We called 5 places. No vacancies. However at 8pm. We started getting headaches and.we both felt very nauseous & sick. Too late to contact Cindy back So we finally booked a hotel at10 pm. After making several more calls. We decided to come back to house next day after a full day tour w a tour group to Grand Canyon on the 9th & check on it. . We came back late to see if the house being ventilated for a day made it better. It didn't. Around 8pm. We booked another hotel. We will contact Cindy tomorrrow to let her know whatever is in the air is toxic and still causing burning to our eyes and throat. Also when we returned hot tub had been cleaned. However heater was not workino. It was still cold. 73. We turned it up. To get it to 104 will take a day. This has been a nightmare experience for us. We are disappointed and very upset. Nancy Rocks & Kelly Butay.