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    Red Rock Realty

    1.8 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Red Rock Realty

    Property management

    Listing agent

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    Cyndy K.

    NOTE: DUE TO CHARACTER LIMITATION & LENGTH REVIEW CONTINUES INTO PHOTOS. PLEASE READ FULL THREAD. IT WAS THAT BAD. WARNING! DISHONEST and AGGRESSIVE BROKER! DO NOT USE RED ROCK REALITY: Dealing with Red Rock Realty was HORRIBLE. My first encounters w/ SinD were pleasant until we entered the front door, then all communication ceased. Having rented many vacation rentals I have never had a bad experience. Now this one? This one is for the record books for unprofessional, abusive communication. Looking back: My 1st warning was when I found on VRBO Property #1739282 & was routed to Red Rock Realty and was hooked by "don't pay the VRBO fees" Trust me, protect yourself and PAY THE VRBO FEES! Please take time to read these emails (both reviews) - though long, they reveal the integrity & are enough to steer you away of this company. With no secrets & have added my dialogue as well - Robert Gulley doesn't seem to get I AM HONEST & these accusation of damage are false!!!! Oh & Robert, in your last line, I wouldn't risk coming back & dealing w/ you if YOU paid ME! A $500 lesson I'll pay forward in every way I can! From Red Rock Realty: Below is a copy of your invoice. To summarize:  The spa was left totally trashed, it had to be drained/flushed/filled, & we had people coming in the next day. Two cushions were destroyed. I know, I understand you said, "It was like that", but the attached documentation proves it was not, the spa was serviced June 2 at 10 a.m., & I was there the morning of the day you arrived, there was no one else at the property. The chair cushion from the master suite patio was found burned on two sides, it is of a unique shape, & so thus far not replaceable. The owner wanted $100 for it but I only charged you $75. There was another pillow damaged in the house, but we are having that sewn, no charge to you. I had to charge your card another $32.38. All of the documentation is attached. I understand the thought might cross your mind to file a chargeback, & if you do be sure to give them all of the attached because it's what I will give them if you do.   We do hope you enjoyed yourself at Sun Dance, it appears you did, & it truly was a once in a lifetime experience for you, if you know what I mean. Stay safe.  Robert Gulley ~Robert, These are all dishonest fraudulent accusations. The cushions from the spa were floating in the spa when we opened it and would not attach. The water smelled like sewer.I reported this. Not once did I get a call back when during our stay to talk to you about it.  Due to the heat the we never used any cushions outside other than at night on the top deck. No other cushions were ever taken out. This is false. These are all fraudulent reason and I have already contacted my attorney. This is amount is to be be refunded as this was not damage caused by my family. Cyndy ~Have your attorney send me a letter. If you were confident and smart you would attempt a chargeback rather than paying an attorney for such a case. Any attorney who would waste their time on this needs a job.    Robert Gulley Designated Broker/Owner ~Robert. Look, no need to be unprofessional & nasty. I need to protect myself as this is unjust.   It's not what I want but because I know this is wrong.  We did not do this damage.  I would hope you saw how clean that house was left and know that we took care of everything as if it were our own.    This is simply not right.   Very disappointing. Cyndy DUE TO LENGTH - SEE PHOTOS ATTACHED FOR FULL THREAD

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    9 days ago

    We had a great stay at Copper Star, no issues, wonderful home close to hikes and town. Highly recommend.

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    1 month ago

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    2 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    I Love Sedona Vacation Rentals

    I Love Sedona Vacation Rentals

    (3 reviews)

    We stayed at the Sedona Bella Dona for five nights - five blissfully relaxing days and nights…read more Everything was wonderful! The entire home was super clean, linens and towels were soft and plush, and the dishes, cookware, and other supplies were in great supply and good condition. Having the outdoor grill was fabulous as well. You can make a quick bite or craft a gourmet meal in the beautiful kitchen. The Bella Dona is literally a haven of peaceful rest after a day of exploring all of the beauty that Sedona and the rest of Arizona has to offer. Whether you want to relax in the hot tub or just shower off and enjoy spreading out in the living room or on the patio, you will feel the tensions of the day just melt away. They have a lovely chess/checkers/backgammon game board in the living room plus numerous board and card games under the bar if that's your thing. We had one minor mechanical issue while we were there and the staff fixed it while we were out (we granted permission for them to enter). We experienced nothing but fantastic customer service from booking through check-out. They were easy to reach when we had questions and very quick to respond. Each of the staff I encountered were incredibly polite and professional and helped us in every way they could. I would HIGHLY RECOMMEND staying at the Sedona Bella Dona!

    Renters beware! They have an EXTREMELY strict "no refunds" policy and are unwilling to work with…read morecustomers. In February we booked a vacation through AirBnB with Dove Wing Knoll; one of I Love Sedona's properties. 45 days out from our July 2022 reservation we told them that we had no choice but to postpone our trip due to our new home build's closing delay (we are now closing on our house the week we were supposed to be on vacation). They said they would "do us a favor" and allow us to reschedule the trip before August 2022, but there were only a handful of days available in the booking calendar between June and August 31st, and we have children that cannot miss school unless it is during a school break. It was an unrealistic offer and they knew it. We attempted to negotiate with them, asked for a credit for a future stay in lieu of a refund, but NOPE. They are completely unwilling. I asked to speak with someone in senior leadership about our situation and was told I was already speaking to "the highest ranking company representative that speaks with guests."...really? Seems a bit odd. I wonder if the owner, Jim Bizily realizes how pompous that sounds. We are paying them almost 5k and getting NOTHING in return. We tried resolution/mediation with AirBNB customer service, and have opened a claim with BBB. I realize at this point they have gotten away with 5k of our hard earned money, but I will be damned if I don't warn others so they do not make the same mistake we did in booking with this company. It is sad to see the bigger property management/vacation rental companies taking over AirBnB and VRBO and essentially stealing from customers by using their ridiculous policies to take advantage of the customers with good will. We just wanted to change our reservation dates. Damn....we got all this instead.

    Dwell Luxury Rentals

    Dwell Luxury Rentals

    (7 reviews)

    Dwell has 100% changed how I view property management. From my first conversation, they have been…read moreprofessional, communicative and excellent at what they do. The on boarding process was incredibly streamlined, making it very easy to list our house with them. They gave design tips, coordinated amazing photos, cleaning, linens, additional maintenance, and created all of the third-party listings without us having to micromanage anything. When there's an issue with the property, they are quick to respond. We had a furnace issue over a weekend and they went out to the property multiple times to meet with vendors and rectify the situation quickly. They juggle owner priorities and guest experience with grace - I appreciate that they can see things from both points of view and are able to work with both sides simultaneously. If we had 10 more investments in Flagstaff, we would list all 10 homes with them without blinking. In the same vein, if I was looking to take a trip to Flag, I would absolutely book through them. 10/10 recommend!

    We are homeowners who work with Dwell and they are truly a 5 Star service. Kyle goes above and…read morebeyond to make sure the guests are happy and have everything they need. He will go over immediately any time there is an issue. We are so fortunate to have found Dwell. We couldn't manage our property without them! They also put their extra special touch on every amenity. Dwell is truly a gem.

    da Vinci Realty

    da Vinci Realty

    (1 review)

    I recently moved to Flagstaff, AZ and have had the pleasure of working with da Vinci Realty, for…read moreboth my commercial purchase and my residential needs. Being new to the commercial market, Mark Belsanti has taken the time, effort and patience to guide me through the commercial process recommending and explaining not only the process, but which choice would be more beneficial to me so I could make a good decision. His expertise, knowledge and marketing strategies were greatly appreciated. He has gone above and beyond what I expected. As for the Residential part of da Vinci Realty I have the pleasure of working with Leslie Belsanti, who works harder than any other residential realtor that I have ever worked with. Her knowledge of the local market and her suggestions and guidance made me thankful she was representing me. She worked so hard for me and her level of service is unsurpassed. I have also had the pleasure of meeting other agents that work for da Vinci Realty and I was impressed with their attitude, team work and the commitment they all provide. This is certainly Real Estate Company that has exceeded my expectations. My previous real estate experiences never came close to the level of service that I have received from daVinci Realty. They are true professionals and did not disappoint. Evelyn DiMieri

    From the owner: da Vinci Realty, LLC is a full service real estate company specializing in commercial real estate…read morein Flagstaff, Sedona, and the Verde Valley (Cottonwood and Camp Verde). da Vinci Realty's team of Flagstaff Realtors and Sedona Realtors have 20 years of experience in commercial brokerage, leasing and property management and residential real estate. Mark T. Belsanti, CCIM of da Vinci Realty is one of a select few CCIM's (Certified Commercial Investment Member) in northern Arizona. As a CCIM, Mark Belsanti is a recognized expert in the commercial and investment real estate industry.

    Red Rock Realty - propertymgmt - Updated May 2026

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