(This review is for the Palo Alto location)They were so nice and it was truly cat heaven. If you…read moreare wanting a friendly, cuddly, playful cat this is the spot to get one because they raise them so well. They may be pricy, but they're so worth it. We got our little baby Dusk from here, best purchase ever!!! we just moved from Texas and our Texan cat was lonely, now he has a brother

Funny how I knew there would be other reviews about the staff. Stop hiring 16 year olds that don't…read moreknow how to talk to people. Rude as hell and takes away from the experience. Each time I popped in to consider having a look the immediate reaction of staff is to rudely ask, "Did you get on the list". Sounds harmless but it was the way in which she asked. That was the 2nd time. The first time I went in the kid said, "Are you gonna pay to get in?" Was my first time so I didn't know how it worked. I asked the prices and stood for a split second to consider it. He rudely says, "You can't wait here". Like give me a second you obviously. The staff just act like unsocialized weirdos... No reason to mention there was also NEVER a simple greeting. The 1st kid was a short Indian boy and the 2nd kid was a short Asian girl. These people need to be fired. It's less tolerable to me as someone who had to bust their ass in customer service since I was their age. It's not that hard to make people feel welcome. Especially when they are wanting to feel inclined to bring a cat to a new home. Stop hiring entitled brats that don't respect the hustle. Absolutely terribly vibes. How many more staff reviews do you want to get?

There is conflicting information, please keep it constant. This doesn't have a good system to help…read moredonates

Very clean and organized, is small but you can find big treasure ....read more

Five Stars. I can't say enough good things about this organization! All staffs are volunteers…read moreincluding Tito(Founder) himself. They will sit down with you, listen to your story; history; frustration. It is their mission to help as many veterans go into their door asking for support. Their well-trained team will tell you what are the procedures 1-2-3. The application will take a minimal one year to process. Those who try to raise their current VA Rating, VSSA do that too. Overall, all applicants just need to Patience. After all, VSSA is nonprofit, not a paid program to sign up.

From the owner: - Service- Connected Disability Compensation Application assistance…read more- Special Monthly Compensation, including Aide and Attendance - Dependency Indemnity Compensation (DIC) Application Preparation - Obtain Basic Military Records (i.e., DD214) - Housing Referrals for Homeless Veterans - in partnership with Homeless Veterans Emergency Housing Facility and VA Menlo Park - Coaching and Counseling, including New Client Orientation and Burial Benefits Workshops

Homefirst does not come out to help elderly women out on the street alone and in need of help. They…read moretold me on the phone that they need to come in and sign up but there is no available help at this time. They were in the news for having their own internal issues and may not get funding from the county due to their inability to assist the homeless. I would not even try to get them to help in San Jose. We need a task force and better planning from the Governor, Mayor and County to get anything done to get people out of the rivers, ponds and streets. Our government is failing us so how can we expect nonprofits to get anything done either?

They give out spoiled food. Or food that is very close to their spoil date. The beds are rickety…read moremetal bunk beds that most have to hop into if they have been assigned the top bunk. it's a large room with tens of people in bunk beds. and each bed has a thin mat on it, like a gym mat. That's how stupidly thin they are. They have a program called New Start. It's basically work for the homeless people at the shelter but they don't get paid, have to work 8 hours ever day (no day off). And the privileges they get because of New Start doesn't add up to the work they put in daily. The Case workers they assign and give to the homeless people don't give them many resources and often times tell the homeless person what to do once and then never meet with them unless asked to. No regular meetings. Social Workers are meant to meet you once every week. I have photographic proof ofSpoiled food they give too. The workers all seem like they work there just for money and not to help other human beings who are struggling to get by. It's so inhumane and cruel and the Home First homeless shelter (2011 Little Orchard St, San Jose, CA 95125) is the one I'm writing about. My friend lives there and often tells me about these things and I've went with them to see and I've seen horrible things from this place.

If you are an educator and need things to help your students learn then this is the good spot…read more Boosters and groups that work with youth are more than welcome to get membership here My problem is that I am not as creative as the people who walk in here. I always hear great ideas from people. It blows my mind the creative mind people have. They also have cheap furniture here. I got 3 adjustable tables. In the last I also got chairs. If you want inexpensive items to create things this is a cool place. When my daughter was in the 5th grade, we got items here for her science project. We created an environmental house. We even used recycled products from here. The die cuts are the coolest here too. I was able to buy products and then cut them here. I made crowns in the past. Now you need to make an appointment as it was really busy pre-CoVid.

Love visiting the RAFT. Never know what I'll find to use with my students…read more Will say sometimes can be a bit pricing at times. A treasure hunt for good finds if you are willing to spend sometime in there.

Just wanted to stop by and give a quick update...I have not been persistent about getting my tattoo…read moreremoved every 6 weeks like I'm supposed, but you can still see a big difference. Will be going back soon.

The staff is friendly, communicative and professional. The prices are very reasonable, especially…read morecompared to other places. My results have been great! A few tattoos have been completely removed, and several more are in various stages of be removed. As long as you have patience and understand that this process takes time, your results should be good.

We hosted our dogs birthday party at Pup Plaza, and it was such an amazing experience! Everyone had…read moreso much fun - both the dogs and their humans. The space was clean, maintained, and perfect for celebrating. Yvonne was amazing! Super friendly, welcoming, and extremely helpful. We couldn't have asked for a better place to celebrate our pups special day. Highly recommend Pup Plaza for ant dog party or play date.

I'm so glad this space exists and I s available for my pup. Thank you all for making this happen…read more We have enjoyed visiting.

When my cat showed up last Saturday with a broken tail, the vet informed me that an amputation was…read morethe only option. Facing the high cost of the procedure while already in a difficult financial position, I felt completely overwhelmed and started desperately searching for any avenues or options that could help. ​After hitting dead ends elsewhere, I finally made contact with the Humane Society of Silicon Valley. Not only did they step in to help me out financially, but they also showed genuine compassion, love, and care that completely carried me through one of the hardest moments I've faced. ​There is simply no way I could have gotten through this without them. Their kindness has had a profound impact on me, and I can honestly say it's going to make me a better person moving forward. There are not enough kind words in the world to express my gratitude. I am forever indebted to this organization. ​Thank you for the financial help, and thank you for showing such deep compassion, love, and care when we needed it most.

UPDATE: My experience with HSSV has opened my eyes to a deeply disappointing reality. As someone…read moreinteracting with a major animal shelter non-profit for the first time, I am amazed by the sheer bureaucracy and fragile egos you have to navigate just to ask for kindness, context, and empathy. After posting my initial honest feedback, a supervisor called to apologize. I do want to acknowledge that Marianne from the adoption team was kind, apologetic, and took the time to listen to my concerns, which I genuinely appreciated. But the Community Services Manager, Denise, subsequently called me back. In an incredibly condescending tone, she flatly denied my newly adopted kitten his standard 14-day post-adoption medical care (routinely offered to all adopters), in what I believe was direct retaliation following my review and complaints about my experience. When a shelter manager chooses to withhold a juvenile animal's healthcare safety net in a way that felt punitive rather than centered on the welfare of the newly adopted kitten, the system is fundamentally broken. No wonder well-meaning people are forced to avoid places like this, and in the process, the innocent animals are the ones who suffer. To the donors funding this organization: please look closely at both sides of the coin. The frontline reality does not match the compassionate mission they sell you. ------------ My main interaction was with Hailey, the adoption supervisor. I understand why HSSV reviews an adopter's history and wants animals in stable homes. What disappointed me was the lack of context, empathy, and actual counseling. I had previously adopted two kittens who were later rehomed together with friends who already knew and loved them. Later, I adopted two more. I kept one, who is still with me and thriving. The other already had significant diarrhea when I adopted her. I cared for her for about ten days until it resolved, paid for her shots, and later returned her after realizing a single-kitten household was a better fit for me. She was adopted within the hour. They don't notice that the kitten went back better than she came from the shelter. About a month later, I returned because I wanted a second kitten. I was choosing between two, but one had active diarrhea. Having just gone through that experience, I asked about her medical notes, how long it might last, the recommended recheck, and what support would be available if it continued. Instead of those questions being treated as part of an informed decision, I felt they were interpreted as evidence that I was "unsure." I was repeatedly asked whether I was sure, warned that another return could affect future adoptions, and told no kitten would be adopted to me that day. I understood being asked to go home and think; what troubled me was that even returning the next day with a clear decision might not be enough. I explicitly asked for help deciding which kitten might be the better fit based on temperament, medical needs, and my circumstances. Instead, the focus stayed on whether I was "sure enough." The previous day was almost the opposite. I was interested in several long-haired kittens still in crates and difficult to assess. I asked to spend time with them in a room and was told no. After about ten minutes, the counselor told me to decide or go to the back of the line. I had to ask for one more minute while she watched the time as I tried to decide about an animal I could care for for the next 15-20 years. That contradiction is my main concern: adopters are expected to make thoughtful, permanent commitments and may be scrutinized if a placement does not work out, yet there can also be pressure to decide quickly without enough opportunity to understand an animal's temperament or medical situation. My issue is not that HSSV screens adopters or has safeguards. It is how those safeguards are implemented. Asking questions, reading medical records, understanding temperament, or needing time to think should not be treated as lack of commitment. I wish the process had felt more supportive.

I've submitted a few application for other dog on pathfinder, but I haven't had any luck or updated…read morewhether I'm approved or no. My hopes and dream of getting some specific dog on pet-finder melted when I heard when some dog has been adopted. Application takes about two-one min to fill it out but it waste our time of the day doing it. I'll be using Craigslist for now on to adopt my future puppy.

This is a great rescue with great people who love cats and dogs. They take great care of their…read moreanimals and make sure each one is adopted to a wonderful home. Highly recommend!!!

Nonprofit, very similar to Red Cross. They do pretty much…read moreDisaster Responses. Taxes support services--Buddhist Relations.

Went here to get my taxes worked on and I guess because it's a nonprofit they are REALLY careless…read moreon how they handle taxes. I came in with all my forms and a specific question about healthcare since I had to switch my provider. The volunteer assured me that additional forms wouldn't be necessary and that she could file it just as is. Problem is that my tax refunds never came in 21 days, I called IRS and found that LO AND BEHOLD I DID need that additional tax form. I didn't know how to file them so I thought I would come back for help or some advice. The man that was helping me didn't seem to know what he was doing and then another lady came at me and bitched me out telling me that I'm irresponsible for not doing my taxes in time (even though this wasn't tax filing, it was a return issue). And that I need to handle this issue myself. She didn't even let me talk half the of the time and was projecting her frustrations onto me. More than half the people these volunteers were working with were being condescendingly talked down to for so much. Free or not, volunteer or not I'd rather just spend money now to get my taxes done. These people are just awful and rude