My husband and I came to Idaho to visit my in laws. We have never been to Idaho so we packed our…read moreschedule with adventures. While trailing on an ATV in Cascade, we lost my father in law's fishing bag filled with priceless items. We drove to Kuna and realized it was gone, and this was right before memorial weekend. I joined Cascade Idaho group and got accepted. I posted about his bag and someone named Sharon picked it up. Michael Powell, retired law enforcement, and family business owner of the Valley Bait and Tackle Shop reached out to me to make a plan to get it back to us. Sharon dropped it off Thursday and Michael drove it down to us Friday morning to Horshoe Bend. He wanted to make sure it was in the right hands. He even gave my father in law a shirt from the shop. This bag was very special to the family as he had items from his father and items from when his son was a child. Michael deserves business at his shop. He showed his kind heartedness and determination to give us the bag back. Thank you Michael, we will be in your shop soon.

Excellent service! My Brothers and I came up to Cascade from Utah to try and catch some jumbo…read moreperch. We had never been there before. We stopped in the shop and were met by the friendliest people you can imagine. They set us up, told us the latest fishing report and even sent us where to go. We found the jumbos and had an awesome trip. Thanks again for the help and hospitality to some out of towners. We will be back next February.

Best bike rental prices in McCall and friendly staff. I visited McCall for a few days and decided…read moreto bike around the lake. McCall Sports made the bike rental process easy. I expected to pay a lot more for the rental as I am used to in other vacation / resort towns. They had very reasonable prices ($25 for a half day) and the staff gave me advise on what to enjoy on the ride. Great selection of all outdoor gear, including used items. Great money saver if you might only need something for a few days. Highly recommend this shop (and you should go get a burger and shake across the street afterwards at My Fathers Place! : )

Matt helped me out today with an issue I was having with my bike. He was very knowledgeable and…read morewent above and beyond to figure out the problem. Great first experience at this place.

While up in Idaho at our cabin, my chain came off and my crank came loose while mountain biking. It…read morelooked grim. At the same time my partner's tire kept deflating. We took the bikes to Gravity. In no time we were back on the trails. No upsale or foolishness. Great folks...cute shop. A great experience.

I dropped by to see if they had a bike pump. as I walked in two mid thirties looking guys,…read moreemployees sitting on stools behind the counter looking at their phones. Neither had the motivation to look up to acknowledge my presence in the shop. No greeting, no hello what are looking for, how can I help...nothing. Complete apathy. I walked out and will never set foot in there again. Do better guys, bike shops often have a tough time and you're not helping. I'd rather buy on Amazon then spend my money at a shop that could care less if I'm there.

Recent visit tells me that there is no reason to shop elsewhere for ski needs and outdoor wear in…read moredowntown McCall. Quality awareness of their products with terrific customer service. Located a short walk from downtown McCall and open until 6PM every night, this store impressed me with their personal and helpful interaction, particularly Skyler. It is apparent why they have been around for 30+ years, they respect their customers and give educated and experienced advice for skiers in terms of equipment, garb, and accessories.

Got new ski boots-never had better service in my life! The attention to detail and getting boots…read morethat fit absolutely perfectly was amazing!!! Dean and Eric did amazing job-I WOULD TOTALLY RECOMMEND ANYONE AND EVERYONE TO GET SKI BOOTS HERE!

I was able to setup a reservation with CMBR for a large group…read more This was for 15 sleds (snowmobiles) in early March. I did most of the coordinating through email, which was easy and hassle free. Upon arriving at the rental shop, we got some gear, if needed, and signed waivers. The gals working the shop were friendly, mellow, and had plenty of jokes! We drove ourselves to the trailhead (Francis Wallace parking lot). The parking area was a bit slushy, but we managed with two minivans - and some knowhow. Upon arriving at the lot, a tech went through a brief orientation on how to operate the sleds. You are able to sled right out of the parking lot and onto the trails. The trails go on what would be forest roads in the summer season. There are some stops to make along the way with great views and a snowed-in restaurant worth a quick drink. After a few hours on the trails, we returned to the lot where the techs collected the sleds. Afterwards, you do have to drive the helmets and gear back to the rental shop in town, but easy enough. I highly recommend CMBR for the courteous, laid-back service!

Make sure you have water, food and dress warm with under layers. We had a great time despite snow…read morelevels being below normal. Lunch was great and the hot springs were amazing. So..... our first attempt was horrible. It was 9 degrees that day and we rented 3 snowmobiles for a family of 5. My oldest is 20 so he had his own and we were about 45 min into our day when the machine started sending alarms and overheating. We tried packing it w ice and letting rest and tried to head back which ended taking about two plus hours . After 40 min and going only 1/4 mile we decided I would head back and get help . By now the snowmobile was smoking . I head in and they told me that there are no extra machine and started to walk away . There is no cell service at all on the whole route and even at the lot you start at . I'm like hey !' It's 9 degrees and they are stuck what are you going to do ?! I wanted to leave the machine and have 3 people on one machine and slowly head back but my husband was worried that they charge us for it . One of the two guys said he was heading out with a group and would stop for a minute and see if it's a quick fix or coolant. I asked if he could give me the coolant and he said there was only one . He had group of 3 people and they were newbies. Did I tell you one of my 14 yr old twins refused to wear his long johns even though we told him it was essential for 9 degrees. We starts heading out and his machine started smoking. He couldn't go any further. So I found rest of my family and they had to ditch the machine by the payette park sign . Once we were warm and in town I called . They were aware of situation and gave us all our money back no argument, they just apologized that made me respect them . It took us hours to get back . We started at 9 and it was noon before the family was back together at the lot. I was surprised when my family asked if we could try again so i called back and they hooked us up and gave a small discount and they also spoke to Burgdorf and got our money back and was able to reschedule our hot springs even though there were no appointments available. Yes I recommend this company because we had amazing time the second time and when things went bad they stepped up and did the right thing .

We rented a boat from this company for a 1/2 day excursion on Payette Lake in late August. The…read moreyoung men helping us were very professional, experienced & helpful. They move the boat from their location outside McCall to the marina & pick it up when it's over. We had a wonderful, fun, relaxing day on the lake.

We rented 2 snowmobiles for 4 people. Awesome time! The sleds were in great shape and pretty easy…read moreto figure out. The provided gear kept us warm and comfortable the entire time. Overall great bang for your buck!

In an area where the only shoe store listed in the phone book is Payless (yeah, right), this…read moreunexpected find across the way from the age old K-Mart stocks a growing selection of real gear -- Vasque, Merrell, Mountain Hardwear, Patagonia. We found exactly what we were looking for there and Ken, the owner, was very helpful in selecting good shoes and clothing. I will definitely be back, probably about every time I visit the area (which is three or four times a year).

Called Scott a month early to arrange a shuttle for the 29th of July. When I called him on my…read moredrive over to confirm he had it all straight. We made some last-minute changes and updates with no hassle. Once we got to the shop Scott was very gracious with his time and information. They have almost everything you might have forgotten plus some nice gear at good prices. I found this place and Scott in particular to be a great resource for arranging a private trip down Hell's Canyon. Will definitely use him for future trips. Thanks, Scott for the hospitality!

Worst customer service ever. The "owner" parked diagonally blocking all parking spots in the front…read moreof the store...they kicked us out for commenting what a douche bag!