Just not for me. The location is scary. No parking, unable to reach them by phone, scheduling is a…read morechallenge, do not take debit or credit cards, insult clients by acting like they are not taking care of their dog and offer up advice like they have a license to practice veterinary medicine. Desperately need an Office Manager!!

Our cattle dog is super nervous anyway, and definitely let's us know when he doesn't like a groomer…read more(he bolts for the door when we pick him up!). He was nervous when we dropped him off, and still edgy when we picked him up, but he didn't run for the door or try to hide. For that alone, we'd give them another shot, even if the grooming hadn't been top notch...but it really WAS! His nails were so long this time that we figured we'd have to bring him back several times before they were back where they needed to be. They not only clipped them to the perfect length, but also filed them smooth. He smells wonderful and wasn't itchy like he has been after some other washes at other places. I highly recommend them for your fur babies. They do a great job!

The groomer was very sweet and professional with my dog the whole time. I had my golden retriever…read morefor trim and a bath. My golden has never looked better. I will be coming back next month.

Finally found someone that can do a good job on my poodle/terrier mix...my little guy didn't seem…read morestressed from the experience either! Good job! Ask for Amanda.

If I could give a zero I would. The new owners are the rudest people we have ever dealt with…read more Therefore, I would not leave my dog with them if my life depended on it. They said they put them all down in the back and said it would take four hours. Our pet is very small and we wanted him separated or put in a kennel so he would not get hurt while waiting for his grooming. I am advising anyone that takes their dog there or thinking about it that these people are the rudest people we have ever dealt with. Therefore I would never trust them with my pet.

reasonable pricing and pickup on Sunday afternoon! Cassie is awesome! The grooming is good too.read more

Came here today after walking out of petsmart without buying the things I needed because the staff…read morewas so unprofessional and rude. As soon as I walked in at Petsense I was greeted and asked if I needed anything, and they were happy to help me find what I was looking for, answer questions that I had, and also cared enough to try and get to know me and what animals I had. Best customer service I've had in a long time, and they will have my business from now on over Persmart or Tractor supply.

Awesome staff! We just love the owners. The owners and staff always do a good job with grooming and…read morenail trims and we have used them in the past for boarding and that was a great experience as well.

Do not use this pet boarding facility! My mom dropped my dog off there & went to pick him up less…read morethan 24 hours later & they charged her for two days! They said when dogs are picked up after 12:00 noon, it's a 2-night boarding charge. That was sneaky! They failed to inform my mom of that policy when he was dropped off! He also had dog poo on his paw on pick-up, which she had to clean as well!

Had my 2 small dogs, a Bichon, and a ShiChon, washed and groomed yesterday by Marshall Gipson and…read morehe done a great job. They are looking amazin. GG, my ShiChon,s ear's and and legs were knotted bad and Marshall still made her look good. Ya'll go see Marshall he will take care of your fur babies. April Stinson

we've got a braden dragon about a month ago. the only things they would tell us would be, the temps…read morefor the enclosures, the right food(but when there not babies) , what they did not tell us was they need certain size crickes, the only thing said/was they gave us a note with some youtube channels. they didn't warn us that they couldnt disguise larger crickets, yes we should of looked it up but that's not the point. this is the worst customer service i've ever dealt with. will NEVER EVER BUY ANY OTHER ANIMAL FROM ANY PETSMART.

There are not many grooming parlor which will accept cats. So when Gentle Touch said that they…read morewould (depending on age) I was pleased, as my cat had gotten into something in the garage and was a mess. I was thrilled with the job they did. She was clean and sweet smelling again and did not appear to be at all traumatized. And the price was very reasonable. I highly recommend them and would definitely take my cat there again.

Went there last week and Lady at the from was very rude to me and even her own employees definitely…read morenot going back "gentle touch " change that name it doesn't suits this business

This is a quality veterinary clinic. All of the staff and doctors are very professional and…read moreknowledgeable. Even though their prices may be a little higher than others in the area, I know I can trust that my pets are getting exactly what they need. The doctors are all caring and compassionate. You can tell they love what they do.

A wonderful clinic. Very good with the animals and caring with pet parents. I brought both my dog…read moreand my cat here for years and they not only helped me take care of them but we're also with me at the end for both of my babies. Caring, professional and thoughtful.

My dog has been groomed here close to a year now. He always leaves with a shiny coat & a great…read morefragrance that will last up to the next bath. For us that is three weeks. The owner is very professional and loves all her four legged clients. The prices are very reasonable. Before bringing him to the Dog Parlor we tried other places uncomparable to the service & quality we receive at the DP. I will continue to keep my business here. Book your appointment, they will not disappoint! Thank you, Ms. Melina & staff for all your hard work, love & dedication!

From the owner: At The Dog Parlor, we’re more than just a grooming salon—we’re a fun, creative space where your…read morefurry family members are treated with care and love. We pay close attention to every detail, ensuring that each pet receives personalized, gentle service in a friendly, stress-free environment. We treat every dog as if they were our own, giving them the attention and affection they deserve. Whether your pup needs a stylish trim, a soothing bath, or a nail clipping, we make sure they leave looking—and feeling—fantastic! Our Services Include: -Professional grooming and creative styling -Gentle baths with high-quality products -Nail trimming and paw care -Extra cuddles and care for every pup Bring your fur baby to The Dog Parlor—where grooming is always a positive, pampering experience!

92 Lb, 8 Y.O. Female Mix Breed Dog…read more TLDR: The workers here absolutely love animals. Weighing process was simple and not stressful for my dog. Exam room was nice, aside from dog hair from a previous client, showing that it wasn't cleaned between visits. Dr. Hambrick did all she could to make my dog comfortable & explained everything to me before doing it and any options I may have. In the lobby, our helper for the visit, Alyssa went over all charges & made sure I knew what I was being charged for and went over all the meds and their prices before charging me anything. She even helped me to my car, as I was injured. Overall, great experience. --------------------------------- I don't think I've ever left a review before, but I noticed that this one had two reviews and only one star. I realize some people only leave reviews when they're angry, so I wanted to share my experience. I went to the animal clinic with my dog about 2 weeks after moving to Tullahoma, so she's an elderly dog and we've had many vets before. The workers here absolutely love animals. Sometimes they would even come out to the lobby just still have all the pets that were waiting. That being said, nobody really waited very long. They weighed my dog with the scale in the lobby. My dog normally hates walking onto the scale, but this one was on the floor and really wasn't much of a transition. So, she walked right on it and we got her weight. Next we went to the exam room. I will say that the exam room had dog hair from a previous dog. So, it had not been cleaned thoroughly between guests. Aside from that the exam room was very clean. I wanted to dock a star from this, but this clinic deserves a better rating than they have, so I changed it back to 5 star. There was a high table for smaller animals, but I have a large dog- other vets have made her get on the table, but Dr. Hambrick got *on her knees on the floor* to examine my dog to make her more comfortable instead of having to get up on the counter. Before the doc did anything, she would explain to me what she was doing. She let me hold my dog if my dog was uncomfortable (some vets don't want owners involved at all). Alyssa was assisting her (and me) and they both fully explained my options: Doc and Alyssa fully explained options, prices and let me decide my preventative meds (heartwarming and flea), blood test options (full panel or just heart worm test) and optional vaccinations and they fully explained options for arthritis medications. They did all of this without pushing me toward the expensive options. They just explained what they had and they answered all questions I had without being impatient (and clearly I can talk a lot). At the end, Alyssa came out and went over the bill to make sure I understood all of the charges and went over the medications and preventatives I got. Again, she loved on my dog in the lobby; they really love the animals that come. I felt the entire time that my dog was comfortable and not stressed, just from them being so calm and obviously caring for the animals and not just trying to rush through to get to the next animal. They helped me and my dog to my car (I was on crutches) and were nothing but kind and helpful the entire time.

The vet was very arrogant and would not listen to the needs of my dog. We took a fecal sample in to…read morehave it checked for parasites because she had been throwing up She did not do it. Then she gave my puppy a penicillin shot and something for vomiting. Nearly 90 dollars in and my puppy was diagnosed with maybe a virus. ( antibiotics do nothing for viruses) Although they do cause diarrhea. My puppy was put through more than needed and we dont know if she has parasites. I