92 Lb, 8 Y.O. Female Mix Breed Dog TLDR: The workers here absolutely love animals. Weighing process was simple and not stressful for my dog. Exam room was nice, aside from dog hair from a previous client, showing that it wasn't cleaned between visits. Dr. Hambrick did all she could to make my dog comfortable & explained everything to me before doing it and any options I may have. In the lobby, our helper for the visit, Alyssa went over all charges & made sure I knew what I was being charged for and went over all the meds and their prices before charging me anything. She even helped me to my car, as I was injured. Overall, great experience. --------------------------------- I don't think I've ever left a review before, but I noticed that this one had two reviews and only one star. I realize some people only leave reviews when they're angry, so I wanted to share my experience. I went to the animal clinic with my dog about 2 weeks after moving to Tullahoma, so she's an elderly dog and we've had many vets before. The workers here absolutely love animals. Sometimes they would even come out to the lobby just still have all the pets that were waiting. That being said, nobody really waited very long. They weighed my dog with the scale in the lobby. My dog normally hates walking onto the scale, but this one was on the floor and really wasn't much of a transition. So, she walked right on it and we got her weight. Next we went to the exam room. I will say that the exam room had dog hair from a previous dog. So, it had not been cleaned thoroughly between guests. Aside from that the exam room was very clean. I wanted to dock a star from this, but this clinic deserves a better rating than they have, so I changed it back to 5 star. There was a high table for smaller animals, but I have a large dog- other vets have made her get on the table, but Dr. Hambrick got *on her knees on the floor* to examine my dog to make her more comfortable instead of having to get up on the counter. Before the doc did anything, she would explain to me what she was doing. She let me hold my dog if my dog was uncomfortable (some vets don't want owners involved at all). Alyssa was assisting her (and me) and they both fully explained my options: Doc and Alyssa fully explained options, prices and let me decide my preventative meds (heartwarming and flea), blood test options (full panel or just heart worm test) and optional vaccinations and they fully explained options for arthritis medications. They did all of this without pushing me toward the expensive options. They just explained what they had and they answered all questions I had without being impatient (and clearly I can talk a lot). At the end, Alyssa came out and went over the bill to make sure I understood all of the charges and went over the medications and preventatives I got. Again, she loved on my dog in the lobby; they really love the animals that come. I felt the entire time that my dog was comfortable and not stressed, just from them being so calm and obviously caring for the animals and not just trying to rush through to get to the next animal. They helped me and my dog to my car (I was on crutches) and were nothing but kind and helpful the entire time. read more

The vet was very arrogant and would not listen to the needs of my dog. We took a fecal sample in to have it checked for parasites because she had been throwing up She did not do it. Then she gave my puppy a penicillin shot and something for vomiting. Nearly 90 dollars in and my puppy was diagnosed with maybe a virus. ( antibiotics do nothing for viruses) Although they do cause diarrhea. My puppy was put through more than needed and we dont know if she has parasites. I read more

Could be that they're biased towards cats after our very first and last disappointing long wait in the super busy waiting area. There should be a separate waiting area for cats because the amount of large, super energized dogs that came through is too much. Took my cat there for a 1pm appointment. We were skipped over, and a dog scheduled for 1:30 went before us. They profusely apologised, but that didn't fly well with me. They offered to take my cat to a "procedure room" to examine her without me in the room to meet the vet to see the interaction. No way. That's not how I operate. Have to admit, we were spoiled for 26 years by the best Vet in Tullahoma, Dr. Singleton, who sadly retired. On to someone else. Sorry Dr. Hambrick. You lost possibly 2 patients as we have 2 cats. Get your office and staff organized. Didn't like the way the techs came out to the waiting area to get the fees for the procedures of other pet owners. Can't they take care of that at the desk/check out area? read more

Have you ever met a vet who was more interested in softball tournaments than the animals in her care? Well if you go here, you will. If your dog is severely sick, the "over night services" are never done by her, but are left to whatever untrained kennel worker that happens to be there that night. That is if the vet will even acknowledge how sick your pet is to begin with, instead of passing major medical complications off as "behavioral problems" or "ear infection." If you are looking at this place for their animal boarding services, look elsewhere, or else your dog may be stuck in a tiny room full of 20 or so pop-up crates, and screamed at (or drugged) if they do not stay quiet. Or likewise, your cat may be stuck in a room with 20 other dogs, to be bothered the entirety of their stay. I would suggest considering any other vet first before coming here. read more