Locally owned, great selection, friendly knowledgeable staff. They will do their utmost to help…read moreyou be it from feed to bedding they have you covered.

Friendly!! Helpful!! And if they don't have it, they will order it!! Drive thru, never have to get…read moreout of the car to pay or get loaded up!! A place you can go find they know your name and can look up your previous orders!! They even ask Mom before offering the kid a sucker!!! They have had my business since they opened 3 years ago and will continue for as long as I have animals. And again, if they don't have it they will order it, they do for my dog food, and will be changing the order for when the dogs grow out of puppy food. I am guaranteed my dog food all because I asked and they agreed. I love this place and will always go here FIRST!!

Had my 2 small dogs, a Bichon, and a ShiChon, washed and groomed yesterday by Marshall Gipson and…read morehe done a great job. They are looking amazin. GG, my ShiChon,s ear's and and legs were knotted bad and Marshall still made her look good. Ya'll go see Marshall he will take care of your fur babies. April Stinson

This store needs to be shut down. I went in today to buy a parakeet. The birds looked stuffed. They…read morewere so sick. It looked like there were of them. They were not moving. I ask what was wrong with them. A woman who identified herself as the manager said they had their wings clipped. She said a white one had been overly clipped. Omg. So freaking sad. The baby parakeets looked to be in pain they looked frozen in place. They were selling very sick birds. The lady who was the manager had horrible body odor she looked like she had not bathed in a week. The store is unkept and worn. The animals look terrified. Stay away from the doom of death. They need to be criminally prosecuted for animal abuse. Go and see for yourself

Came here today after walking out of petsmart without buying the things I needed because the staff…read morewas so unprofessional and rude. As soon as I walked in at Petsense I was greeted and asked if I needed anything, and they were happy to help me find what I was looking for, answer questions that I had, and also cared enough to try and get to know me and what animals I had. Best customer service I've had in a long time, and they will have my business from now on over Persmart or Tractor supply.

Everyone is so kind and helpful. They have everything you could possibly need. The best pet store…read morewe have ever been to!

They had my dog for a week their employee offered to do some training. I picked up my dog 4/28/2024…read moreand my dog was emaciated, dehydrated. The business had him in the back and in a dog crate . He beat his head on the crate , and now his whole face is nothing but scabs. Pictures below. Take my word for it, he looked like a stray that had been wandering the streets. I cried all the way home. When confronted the owner blamed me. Gas lighting at its best. They were trusted... lesson learned. I text everyday and called checking on him.

Prompt hands on service. Very nice and helpful. Well organized space. And a nice variety of…read moreproducts.

The people here at this pet store are always so helpful and friendly, we have been coming here for…read morea few years and always provide great service. Our pets have allergies & can only have specific diets, the staff here helped me find & special order a ready made frozen diet for both my cat & dog so that I don't always have to make it myself. They offer a really wide variety of other pet foods, treats & pet supplies.

If it weren't for the amazing staff here, 3 stars would be reaching. The rewards system is the…read moreworst I've ever experienced. At the end of the month, any points you have are immediately redeemed and if you don't use them by the 1st, they expire. This seems so greedy and I think this business should value repeat customers better. I've been going to this location for over 2 years and have only been consistently coming --even after moving further away--because of the welcoming, friendly environment the employees give. I don't think I'll be making the trip any longer considering all my points and money are going to waste. This business does do price matching, which is great, but after spending thousands of dollars here, I think I deserve to save $20 of points to be able to use it on my $100 bag of dog food.

I was so upset with the SO CALLED groomer that was grooming a DARK brown medium size dog around…read more4:00 pm Mother's Day! POS GROOMER YOU KNOW WHO YOU ARE & SHAME ON YOU!!! Shame on every employee in the store! I went to find out what was making this fur baby so distressed!!! I saw you....the lady in the back of grooming station with short shoulder length brown hair. While I went to find management, I came back to the back of the store and you were gone. You need to be fired! I will see what can be done about her-this will not be forgotten & I only hope the person who took in their fur baby sees this .......SO SAD Let's see if this listed cause I give you NO stars

The best pets . Friendly folks to deal with . Any kind animal you could want . They got it are will…read moretry to get it . You can't go wrong with them .

I have had no problem with these folks. Very helpful and very nice. They love animals and it shows…read more Prices, a little high but not ridiculous. We buy our fish there, fish food and supplies.

There is no facility but a large network of foster homes. You can reach the organization through…read moretheir email which is allaboutanimalstn@gmail.com. They meet at local PetSmarts every other weekend- Smyrna on Friday evenings, CoolSprings on Saturday afternoons, & Murfreesboro on Sunday afternoons. If you go on adoptapet.com (http://www.adoptapet.com/adoption_rescue/80360.html), they have a large amount of pets looking for homes. Rescues: cats and dogs Rescue location type: foster network only