Thank you Brett Baldwin and your astounding team of Professionals at Gateway Mortgage…read more I must admit that I was initially overwhelmed and dreaded the thought of having to once again go through the mortgage loan process, but this time it was different. While the process itself is basically the same regardless of the organization chosen, it was the extra attention and patience that you all provided that made the difference. To my surprise, it turned out to be a seamless process and pleasant experience. Thank you guys for an excellent job!

I've had the pleasure of doing business with Brett Baldwin and his team for many years. The…read morecommunication and attention to detail that Brett offers is top notch. He has always given me and my clients amazing service. Highly recommend Brett Baldwin and his team for your mortgage needs! Eddie Landry with Keller Williams

So been considering taking out some $ or even refinancing, and spoke to Matt McLean for a bit to…read moreconsider my options. Loved the honesty and the 30 plus years of experience that he brings to the table. His Christian background gave me the confidence to lean on Matt McLean for advice. Upon further conversation, there one one item that he did not do as a service and referred me to another so that I can get the service I desired. Now that is one forthright business. I did not ultimately decide on the refinance option nor taking $ out of my home, but was left impressed with Matt McLean and his sound home mortgage loan consultation. I would recommend Matt McLean highly to anyone looking to consider using him in the future for their mortgage lending needs. Cudos Matt!

From the owner: Home Loans / Mortgage Lending with a little TLC! 30 years of mortgage banking experience…read more Guaranteed on time Closings or we'll pay you $1,000.

Two Structures Homes has worked with Whitney and Citizens Bank in Edmond, Oklahoma, on financing…read moreseveral of our rental properties, and the experience has been outstanding every time. Whitney is an experienced, knowledgeable loan officer who provides excellent communication and guidance throughout the lending process. For anyone in Edmond or the Oklahoma City area looking for a trusted local bank, we highly recommend Whitney and Citizens Bank.

I really do love doing business with Citizens. As a residential real estate investor, I have…read morelimited resources. Citizens Bank of Edmond commercial lending department has been instrumental in helping me leverage my existing portfolio for capital on new projects. I've done business with several banks in the past, now I only work with Citizens. My commercial banker, Zach Painter, is always available to me, and has gone above and beyond the scope of his responsiblities to help me several times. He has come up with "out of the box" solutions that has saved me a lot of time and money. I do my personal banking there as well. Great Bank, Great People

I have been with them since 2012. Over the years, have considered others, but given the kid-gloves,…read morepersonal care this bank continues to provide, which one does not find at the larger, colder, less personable banking institutions, I still find them to be the best value. Continue to recommend them to others.

Absolutely awful in every way. Numerous issues. Horrible customer service....stay away at all…read morecosts...as a businessman, I have dealt with probably over 30 banks and they are the worst that I can remember out of all of them.........Just horrid........

Great customer service UNTIL closing. I shopped around for home loans and thought I was in good…read morehands. However, there was apparently a mistake on our closing documents and this was not realized by anyone until after closing. Instead of admitting error and simply apologizing, FCM became unresponsive and demanding, up to and including the president of operations. FCM just kept sending us forms, sending us emails, demanding signatures, without any sort of explanation. Several times I reached out, asking for my loan officer to explain the situation to me, without response. Do you want to use a mortgage company that won't return your calls? Do you want to risk having a mistake on your closing documents? If something does happen during the closing process would you expect someone to take accountability? Do you want someone that will answer questions? As a consumer, you have so many options for home loans, that this sort of customer service is absurd. I would pick differently if I had to do it over.

A realtor referred me to Patti Penry. I filled out the application and all was going well. I was…read moreasked to email my id along with tons of other personal information. I loaded it all in the portal in April 2020. I have followed up with Patti in May and in June just out of curiosity as to the decision that was made to this day, I have not received a return email or phone call. I was pre-approved for 266k through another lender who chose to work with me (and my good credit score)and not judge me based on the color if my ID. That is the only plausible answer as to why I never received an answer or so much as a return phone call. Scout lending and Ryan are wonderful to work with and don't care about the color of your skin.

My card got locked in the atm and they were no help at all. The staff made me wait till the end of…read morethe day before they closed to give me my card back, even though it was an emergency.

I never thought I would want to review a bank. However, this bank makes sure to always treat you as…read morea person and I have not had one single complaint after having banked here for 9 years. When spending a few months abroad, everyone said that I would have to open an account with a big name bank so I opened an account with Bank of America. I was only too glad to close that account when I returned to the U.S. after having that bank charge me for EVERYTHING and be extremely unhelpful while MidFirst, that little bank that wouldn't be able to help me out, was unbelievably helpful not only in understanding my problems but in searching for a solution for me. I don't usually review anything, and certainly not a bank, but this bank is truly deserving of some praise. I'll be sad to have to leave it behind when I move.

If you refinance through them they will sell your loan immediately after you close. My experience…read morewith Great Plains National Bank was that 2 days after I closed on my refinance they sold the loan to another mortgage company that has terrible customer service "Freedom Mortgage". If you re-finance through Great Plains you won't know who will eventually hold your loan.

From the owner: Mortgage lending. Many programs available including first time homebuyer down payment assistance…read moreprograms. Conventional, FHA, VA, USDA Rural Development, 184 Native American loans and many more! Call me today to get started!

The worst experience I have ever had with a bank............horrible customer service.........and…read morejust multiple negative experiences over and over again........avoid at all costs

Some branches are better than others, thankfully. At this point I will never go back to the…read moreDanforth and Kelly location because the last two times I've gone, I was never greeted by anyone in the drive-through, pushed the call button multiple times and never got a response. After waiting several minutes to even be greeted, I left without getting my banking done. I'm not even going to list the problems with the app, but for my family, it's terrible.

As a realtor, we work with lenders all the time. Some are good, and some not so much. I would…read morerecommend Kyle and his team for your home loan or refinance. You will not find another more knowledgeable team, but they take it a step beyond. By keeping in constant contact with borrowers, realtors and title companies, Supreme Lending makes sure that your home buying experience is a smooth and problem free as possible.

The folks at Supreme Lending have a lot of great qualities, but I'd say communication is what they…read moreexcel at the most! As a realtor, it's reassuring to be able to send a client I'm working with to Supreme Lending because I know they'll be taking care of and handled with the highest level of customer service. I know this because they were the lender I chose to use when purchasing my own home. Not only have I seen their work with my clients, but I've witnessed it first hand through the purchase of my house. If you're looking for a home loan, look no further than Supreme Lending!