I absolutely love this staff. They are so friendly and courteous. Customers are treated so well…read more You can't get that in a big named pharmacy.

It appears Vitality Court finally starting making progress in rectifying many of their issues:…read more 1. The Front Desk seems better staffed and is more attentive to people walking in and out. 2. The overall service to their clients is improving: A. wait times in the dinner have declined drastically and the servers seem to be more friendly. B. response time to individual residents is improving, especially when residents call from their room for a particular need. 3. improving service to clients when it comes to checking on residents and keeping them informed of upcoming events such as movie times, events to attend, etc. 4. At times, a number of food items continue to contain to much sodium, however, this issue seems to be improving. 5. Seems as though Management is proactively addressing any and all remaining deficiencies in order to make this a "5 Star" facility.

Improvement but still needs work! Memory care engagement needs work, seems like care staff does not…read morehave resources or instructions for what is on monthly calendar . Also was told there would be an engagement assistant that would always be doing something with the residents but there seems to not be a specific assistant just whatever care assistant is not busy( which is rare but understandable because they have to care for our loved ones) . Care assistants and nurses go above and beyond , really pleased with them!

The entire staff and Dr. Tran were amazing. We arrived from out of town needing replacement…read morecontacts...got a fresh eye exam and were all set in under an hour! Thank you so much!

Been a patient for about 15 years and service is always great. Knowledgeable staff and have never…read morehad any issues with this office.

Went to Victoria ER around 10 pm on a Friday night, I got right in. Every employee I interacted…read morewith was so nice. My husband and I were there for two hours, which went by fast. I had blood work done, a urinalysis, and a CT. Found out what was wrong and started meds that night ( since my pharmacy was closed, they gave me some that night). Great experience.

Everyone was very kind, quick and professional. no wait in waiting room. definitely one of the best…read moreer places I've been to. Will definitely use them in the future if needed.

I was there for 30 days, quality of care was mostly good, I had a broken leg, so those that helped…read moreme either knew what they were doing, or didn't, and wouldn't ask for help! The BEST CNA YOU HAVE IS TERRI CARRIBAJAL, she goes above and beyond to make sure all the bases are covered The therapists are good, as are the nurses! Any dealings I had with any of the office staff was handled very professionally! The food could be better! This is my 4th stay with Pam and would be my choice again!! Thank you Terri for the wonderful care you gave me and all your patients!!!

Pam Rehabilitation Hospital in Victoria, Texas did an amazing job with my sister. They were patient…read moreand kind and really went above and beyond in physical therapy. I've had experience with other rehabs that did very little and days would go by between therapy . But Pam did consistent, thorough physical therapy. It really enabled my sister to get in and back home fairly quickly. And all the people there really cared!

We have received exceptional care at Citizens Medical Center for many years. There is a…read morecompany-wide commitment to kind, compassionate care that is truly outstanding. Today, I experienced yet another example of quality patient service...just wanted to give a BIG shout out to GiGi in Radiology. She was so prompt and polite in responding to my request for radiology records. I thought it would take 2-3 days but thanks to GiGi it was 30 minutes. Thank you GiGi!

well here I am for a second time. approximately 1 month ago I have an appointment for a brain MRI…read moreand the lady at scheduling said she had all the paperwork. I then traveled to the imaging center where I met Sapphire. she told me she didn't have the paperwork. I tried to tell her to call the lady at scheduling and all I could get from her was she didn't have the paperwork. This kept going in circles and she would never contact scheduling. Finally she was talking on the phone to someone and stated that some people are too dumb to understand. That's when I left. VA scheduled another appointment at a different set with the same hospital due to I require a special MRI due to heart stints. Go here and guess. They don't show the appointment. if you dread going to the doctor use Citizens. Don't worry you won't get in.

This review is for the location on Nursery. No one seems to have their act together here. I cannot…read moreaccess the WiFi. I was told to go downstairs to connect and come back up. Doesn't work. This nice big waiting room should have this access for those of us waiting. There are boxes all over the hallway by the elevators. Rarely is someone sitting at the front desk. I wasn't allowed back with my husband for pre-op and didn't get to speak with the doctor. When I was finally let back, the nurse that came in didn't even know my husband had already spoken to the dr. There are no tissue boxes anywhere, but they made sure to put red white and blue decor EVERYWHERE. Get this place in better shape! Editing in real time: not one person who works here told us the dr would call my personal cell phone with an update. Given the level of spam we all have to deal with these days, a heads up would've been nice so that I would've answered an unknown caller. So once again, I didn't get to speak to the doctor.

I had surgery on my right knee March 22, 2021 and the nurses stormy and Rachel were so amazing!!…read moredoctors perez and Saiyed were just as amazing!! They explained everything and ok so caring to me while I was so scared for surgery!! And the nurse that greeted me at the door told me she treats everyone like they are family!! that's when I knew I was going to be fine!! Doctor Perez is an orthopedic doctor and doctor Saiyed is a anathesioligst and was very understanding!! They all took very good care of me!!!

Overall the hospital is pretty quiet and has multiple waiting areas with ample seating in each of…read morethem. There are two entrances to the hospital. The right side is the main entrance and closes at night. The left side is for the ER and entry after hours. You will have to check in at the ER registration desk in order to gain entry to the beyond the waiting area when arriving after hours. My experience here was quite pleasant. The staff was friendly and did not seemed bothered when being asked for help. I know that it can be a bit annoying answering many of the same questions over and over from various patients/family/friends but not once did I get an eye roll or sigh. They also have a coffee machine with complimentary coffee. I was on the second floor of the right wing during my visit so I'm not sure if this is on all of the floors or not.

This is a lousy and disorganized medical system. I wait months for an appointment with my pcp, they…read morecancel without telling you and are notorious for poor communications. I take off the day from work and drive in from Cuero and then get told not only did Detar cancel without notifying me but also Detar cannot get me back in for another 3 months? I'm going to