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    Springtown Smiles

    1.8 (8 reviews)

    Services - Springtown Smiles

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Springtown Smiles Photos

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    1 year ago

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    3 years ago

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    6 years ago

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    3 years ago

    Get staff, very helpful regarding the care we needed. Quality is amazing coming from Dr and staff!

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    3 years ago

    Most half a**ed cleaning I have had in my 31 years of life. Spent more time taking X-rays then actually getting my teeth worked on

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    5 years ago

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    3 years ago

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    5 years ago

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    Ballard Family Dentistry - The reception area

    Ballard Family Dentistry

    4.1(13 reviews)
    10.4 mi

    The office staff is awesome! Cheerful smiles total attention, quick service…read more Love the new T-shirts by the way.

    The short story is: they lie/gaslight after making you wait 50 minutes for your scheduled…read moreappointment, pretending that you came in an hour early (see below), even when you have an appointment confirmation showing that you came in on time. And after calling them on it, they still pretend like you were the one who made the mistake. They also will offer you things in the chair, like fluoride, without telling you that they charge $20 extra for that and that insurance doesn't cover it after the age of 18. The long story is: my husband and I usually go to the dentist together. Today we went to our 8am appointments. I scheduled them first thing because I find that doctors and dentists usually get you in closer to your appointment time when you get their first appointments of the day. We showed up at 7:57am and the lady at the front desk said we were both checked in. This was our 4th or 5th time going to this dentist. My husband was called back for his cleaning at around 8:07am. I sat there and watched as everyone who came in after us was called back. At 8:25am, the lady at the front desk saw me sitting alone in the waiting room and asked me my name again. I gave it to her, and she responded that she just wanted to make sure I was checked in and that she was sorry for the wait. No big deal, I thought. These things happen. I sat there. No one talked to me again until 8:48am when the lady came to call me back. After she called my name out, I responded that it was too late and that I didn't have time to be seen because I had already been sitting there for 50 minutes and my husband had to get to work, and since we drove together, we would have to leave as soon as he was done. The lady asked me to hold on a minute and returned to the back. This is where they lost me. The lady returned and announced to the waiting room that my appointment was actually at 9am, and that they were sorry if I misunderstood my appointment time. This was a lie. I think she said that to make the practice look better to all the people sitting in the waiting room (several people had showed up since the last time they spoke with me). My husband had received a text reminder yesterday from this practice with both of our names on it confirming our 8am appointments. So if she went back to check the system, she made the decision to lie to me about it. This practice had already done some questionable things, like making us wait more than 20 minutes for scheduled appointments and asking us if we wanted fluoride in the chair, then letting us know after the fact that there was an extra charge for that. Those are annoying, but not deal breakers for me. It was the lying that got me. If you're like me and sick of all the lying and cheating going on in the world today, I suggest you find another dentist.

    Springtown Smiles - generaldentistry - Updated May 2026

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