Nice and clean clinic, smells good too. Dr Pena was great, very pleasant and knowledgeable. The…read morestaff looks like they love working there

Do not go here. I tried refilling his carprofen prescription online since this clinic prescribed…read moreCarprofen since he was diagnosed with arthritis and he's a 10 year old giant breed English Mastiff. However, when making a payment online, they told i have to come in to get him checked up? I'm not really sure what a checkup would benefit? Arthritis isnt reversible and last time I checked he's getting older. So I am basically going to pay for an "exam" in which theyre going to tell me the same thing and recommend carprofen because last time I checked he still definitely has arthritis. Times are tough right with the economy, but there's no reason to be a money grab vet clinic. Yall literally have already prescribed him carprofen but now wont ship the prescription to me?

I was referred by a person who worked at another pet hospital…read more HE SAID WHY NOT TAKE SAMSON WHERE I TAKE MMY DOGS TOMORROW He showed me how to go the website and get in line over the internet. Once i got there I was greeted very friendly at the door within 5 mins i was seeing the Dr. Dunn she was so friendly & showed so much empathy & concern for my dog Samson . She knew from years of experience what my baby needed . She got me the meds i would need & let me know it would be ok . Once i checked out with meds my bill was only 124.00. i had spent 1000.00 on Friday night & 1000.00 on Saturday night at another place FOR SAMSON. There i wasn't shown the same type of love for my dog. Its been a rough week for me & Samson cause they found a mass on his spline but after talkin to the doctor she really put me at ease that once we handle the skin situation we would need to have surgery to remove mass . i cant thank the friendly & knowledgeable staff enough . this is my place to take my baby from now on. I cant put in words just how good the doctor made me feel ..i was told to start thinkin of quality of life for my baby whom I've had 16 years .. Samson is eating, drinking water moving around and looking look his Normal bad self ; God bless this hospital & every member of their staff .

They have been very helpful thus far and have resonable prices, very friendly staff. I have taken 4…read moreof my dogs and would recommend.

Very caring Has taken excellent care of my dogs for over 15…read moreyears. Recommend very highly.

I just took my two cats here for the first time. I've had cats for 40 years. I was amazed at the…read morethoroughness of the exams. Dr. Proshek was so kind and patient with the cats. He was also very kind and informative to me and my husband. I wish I knew about him many years ago. He is the real deal!

Great staff and service. I have used Rowlett Veterinary Clinic for check ups, surgeries and…read moreemergencies and the care and service was extremely great. Also the prices are reasonable.

I can't say enough good things about this vet clinic! Their hours make scheduling so easy, it's…read moresuch a relief not having to rearrange everything just to get my pet seen. The staff and doctors are absolutely wonderful, kind, professional, and genuinely caring. They take time to explain everything and make sure both you and your pet feel comfortable. It's an easy choice bringing my pets here every time!

We have been taking our pups Mochi and Maui here since they were puppies. Mochi is now 3 and Maui…read moreis 1. Every single time we take them for daycare, we are greeted with a happy Good Morning and our pups are always excited to go play. Even when we have to see the vet, the front desk, the techs, the vets, everyone have been stellar. We are so glad we found CPAH. They have been a Godsend. Thank you!

It was time for Georgia & Grady's yearly checkup. Like I…read morehave said before the 2 doctors who need to have the most compassion are vets & pediatricians, due to the fact that this group of patients can't tell you will it hurts. Well, we have found that in Dr. Erin Ricketts. She was so attentive & compassionate. She has the heart of a true animal Lover! Along with our yearly for G2, Georgia had to have an alien baby taken off her back. We are waiting to hear from lab work to make sure it's benign. Thank you again Dr. Ricketts for taking such excellent care of our pups who are Family. oxo

Called to ask about a skin tag removal for my dog. They couldn't even give me a estimate on price…read morefor the exam or the procedure. Sounds like a typical vet scam. Don't recommend. The receptionist was nice on the phone.

Like many of us, I love my dog Toast like I gave birth to him. He got very sick with bloody stool,…read morevomiting and not eating. Dr. Hawthorne at White Rock animal hospital was so kind and thorough without immediately going to expensive extremes. Vet med has gotten very corporate and this hospital still has that beautiful small family feel. The doctors are so accessible and you're not just talking to the front desk person. I called panicked and immediately spoke to Dr. Hawthorne, he was knowledgeable, kind and reassuring. I showed up the next morning in tears (helicopter mom) and he greeted me at the door, told me everything would be ok and personally gave me updates, calls and pictures of my dog son throughout the day. This man is the real deal. He CARES. He truly understood the worry and emotion I was experiencing over my sick baby. I'm beyond grateful for this practice still doing things old school of personal attention and care. Thank you Dr. Bob and the team for taking care of Toast Malone.

Fantastic!!! Everyone at The Vet are wonderful people and very caring to your pet and to you…read more They all take their time and answer all your concerns. The Dr. is thorough and caring and your pet is in the best hands, if you take them to see Dr. Cindy Stevens. I am so glad I found her and her caring team. My mind was put to ease regarding my kitty's condition. I had been to other vets concerning the condition, and nothing was explained and I was in constant worry regarding what I should do. I no longer have to worry, I know now I have an amazing place to take my kitty, should he need care! They are Wonderful....I know...I said that already, but they truly are. AND they know how to handle animals who are scared, and do it gently. The Vet team respects the animals.

Very caring staff. They took good care of our pup through major dental surgery and were very…read moreattentive to anaesthesia and other needs given her weight and preexisting heart condition. Great followup and transparent about pricing. The dr is very experienced and patient in explaining everything and answering all our questions and anxieties.

I want to add this to my original review because my opinion of this clinic continues to grow higher…read moreeach year.. My most recent visit to Centerville Road Animal Clinic will always be in my memory. My oldest and sweetest dog had become ill. Then very quickly he was very ill. He was unable to eat, or take his medications and he was suffering. When I brought Lewis into the clinic; I had gone without sleep and was extremely stressed out about my poor dog. The staff there are honestly special people. They treat you like you're an old friend. It was Dr. Stanek and two members of her team there that day. Words fail me to describe the genuine thoughtful goodwill they showed me during that visit. Dr. Stanek gave me the choice of how to proceed with Lewis and I chose euthanasia because his quality of life had already been rapidly declining even before he became so sick. Due to the gentle kindness of Dr. Stanek and her staff; I got all the way home before breaking down in tears. But I hope they know how grateful I feel to them for getting me and Lewis through that hard decision. I miss him a lot but It's a comfort to know that he's no longer suffering.

I took my cat, Tooks, to this vet this morning at 12 p.m., & had an experience with Dr. Julie that…read moreended HORRIBLY. I called ahead to explain that my cat has a deformed claw that grows into his paw pad, I came in for a SIMPLE TRIM. Normally, we go to Terrell Veterinary Center where they handle this perfectly -- no cutting the quick, proper care, antibiotics, everything. I only came here because I couldn't afford the usual ~$180. That was a HUGE MISTAKE. WHAT HAPPENEDThey took Tooks to the back to trim his normal nails -- that part seemed fine. Then Dr. Julie came in to handle the problem claw. As soon as she started, my cat SHRIEKED in pain and hissed -- something he NEVER does. When I looked at the table, there was BLOOD EVERYWHERE. They had clearly cut his quick. That has NEVER happened before with my regular vet. At first, I tried to stay calm because I know accidents can happen. But then I saw the claw they removed. When I picked up the claw from dr.Julie placed on the sink, I realized they didn't just trim the part in the paw pad -- THEY TOOK OFF WAY MORE THAN THEY SHOULD HAVE. I was holding basically the entire visible portion of the claw, not just the tip. THIS SHOULD HAVE NEVER HAPPENED. LACK OF EXPLANATION & CAREWhen the assistant came back, there was NO doctor present. No explanation for the bleeding. No instructions. No antibiotics. Nothing. When I asked why the quick was cut, I was told it's something that happens "pretty often." That is NOT normal. I have multiple pets and trim nails regularly -- I have NEVER cut a quick. CONFRONTING THE DOCTORWe went back inside to speak with Dr. Julie. She did not agree with antibiotics, claiming the nail wasn't infected -- even though we already had it checked and knew it likely was. Then she finally prescribed them. Then she claimed the nail "broke off" beyond what she cut and that it must be a part of his deformed nail and a weakness. That is COMPLETELY WRONG. His nail has NEVER broken like that before, and I have handled it many times myself without issue. AFTERMATHWhen we got home and checked his paw, it was WORSE than expected. I cannot see his nail AT ALL.It is bloody, swollen, and has discharge.There is NOTHING where the nail should be. We contacted our regular vet, and they confirmed THIS IS NOT NORMAL. They told us not to use the antibiotics given and to come in IMMEDIATELY for an urgent appointment. FINAL THOUGHTSI am EXTREMELY ANGRY and upset. Dr. Julie insisted everything she did was normal and blamed it on my cat's deformity instead of taking responsibility. SHE CLEARLY MESSED UP. I don't know if this will cause permanent damage or if my cat will need further procedures from this specific incident until my vet appointment with my trusted doctors but I fear that his nail is going to grow back more fucked up then it was before. I feel sick and disgusting, the whole setting was un-professional and uncomfortable. WARNINGI WOULD NEVER COME HERE AGAIN.I WOULD NOT RECOMMEND THIS PLACE TO ANYONE FOR NAIL TRIMS. They openly admitted it's "common" for them to cut a cat's quick -- that alone is unacceptable. It shows a lack of care, skill, and concern for animals. I will be including before and after photos, along with the claw that was removed. This experience was COMPLETELY AVOIDABLE and should NEVER have happened.

I came here with my 10 year old dog for a second opinion on some lab results. From the start, the…read morefront desk staff was nice and patient. When I arrived everyone was kind and you can tell the all really love animals. Dr Vrla was unbelievably kind and thorough. Zero rushing. She reviewed our results and offered a different solution. There was no world where they were trying to make money or be sneaky. They actually saved me a good chunk of change and gave me peace of mind in caring for my dog. I highly recommend this Vet clinic!

Cannot recommend this vets office enough! We unfortunately…read morehad to put one of our dogs down(cancer!) and Dr. Freimuth was so compassionate and kind. She walked us through each step and gave us time to say goodbye. Our daughter was away on vacation and she kindly allows us to face time her so she could say goodbye as well. She treated our handsome boy with such kindness and compassion. She also sees our other dog and is so patient and nice to him.

i'm new to the area and have been procrastinating choosing a new vet, my cat wasn't feeling himself…read moresuddenly so i chose to take him to premier vet care and they did such a great job! i have a very timid/shy cat and he loved and felt comfortable with every single person that helped us. Thank you to the team at premier vet care for going above and beyond! I'll continue taking all my fur babies here.

Original Vet was awesome, I begin to notice chances that weren't good and found out the owner had…read moresold his place and the new owner wasn't taking care of anything. Groomer was told to avoid talking to me since they double vaccinated one of my puppies! I was very upset along with my husband had passed away. I watched my puppy to make sure he was ok. Needless to say I left. I've been gone since July/Aug 2023.