We had a wonderful stay here for a regional Fast Start meeting. The checkin experience was quick,…read morefriendly and efficient. The rooms were clean, spacious and stylish. Love that there isn't carpet. Carpet always grosses me out at hotels. The service to our meeting room was good. The best part about this location is its location in the lively Bridge Park area where there are so many great restaurants to choose from. All of them are within walking distance. Tip: Be sure to eat at Kitchen Social. Great service and excellent meal. Everyone in our group absolutely loved this place.

Loved sitting at the low- key relaxing lobby bar. Emily, the bartender, was personable and…read moreknowledgeable. The drinks and food were great.

More than 5 stars for the customer service alone!!!! The company that I work for had a sales event…read more Setting up in two conference rooms. Mondi and his team was a tremendous help! Anything we needed, he got! Curtis from the AV team saved us from technical difficulties! We had breakfast and lunch buffet for our event and the team was on point! Food was pretty good! Typical breakfast. The lunch was chicken fajitas. But the person who shined the best was Elizabeth!!!! She made sure we were happy and attended to everything we needed! I'm the type to take food into my room for later and she packaged them nice and secure for me! She understood the mission! Hotel is beautiful and modern. They had a bar in the center of the lobby/atrium. Free happy hour for guests! My other big thing, besides food was the gym! Will make do when you travel. The only thing was they didn't have mats?? Boo.

My husband and I had a nice stay. It was quiet and our suite was nice with the door in between the…read more"sitting area/tv" and bedroom. The bed was comfortable and warm enough with a sheet and duvet. I'm not sure why we had to pay a "self-parking" fee ($11.80/day) when on their main site, it was $10/day? AND everyone self parked, so what exactly did we pay for? There was no sign you put in your car or anything to signify you were a guest there. We didn't partake in it, but I like that they offered evening snacks/drinks. My husband did get the breakfast, which looked like a buffet. He brought me coffee each morning, which to be honest, tasted as expected... hotel coffee. Who knew that a hotel could run out of regular half and half? Overall, the front desk staff were nice, our room was clean, we appreciated the fridge and microwave, and the shower was hot with good water pressure. I was glad i picked a room on the side away from the main freeway (you can do this while booking on their app). We would return, as it's centrally located to lots of things.

The breakfast was decent for a continental breakfast. I was fortunate to have meal vouchers so I…read morewas able to order off a menu and got the breakfast burrito. The rooms are fine. Like most hotel chains the walls are rather thin so you definitely hear people in the hallway and in my particular situation a bunch of tween boys for a lacrosse tournament who wouldn't shut up and overtook the nice outdoor patio which my window overlooked. There's a lot of space and I liked having a mini fridge and microwave in my room.

Eh. There are several options in the area that are in far better condition for a similar price. The…read morerooms are very dated and run down. When I entered the room it was hot and stuffy - the thermostat read 80 degrees F. I set it to 68 and left for dinner. When I returned 3 hours later, my room was cooled to 73. The other item I think is worth mentioning is that the toilet has less pressure than the ones in my own home, which may pose an issue for some. All in all, I cannot recommend this hotel. The staff at the front desk were friendly and the grounds were well kept. I did not have time to stop for their complimentary breakfast so no feedback to share on that. I visit Columbus frequently for business and will be staying elsewhere.

We really enjoyed our stay here. I am a big fan of staying at hotels with kitchenettes because they…read morejust make traveling with kids a lot easier. But the suites at this Residence Inn don't just have kitchenettes -- they have full kitchens! In the hotel room, there's a refrigerator and freezer, a stove with an oven, a sink, dishes and silverware, and lots of storage for your food. The room also has a two-person bar table just off the kitchen, so there's somewhere to sit and eat. Having a kitchen and table in our room made our stay just that much more enjoyable. We stayed in a room with a king bed, but there were four of us so two of us slept on the pull-out couch bed. Both beds were comfortable, and they give you extra linens and blankets for the pull-out, and you can request more if that's not enough. This hotel has an indoor pool that's pretty large, and the water was warm. The gym, which is right by the pool, is kind of small, so you might want to get there early so you can work out by yourself. There is also an outdoor basketball court around the side of the hotel. Just ask the people behind the desk for a basketball if you didn't bring one with you! The only downside to our stay was that housekeeping will not service your room unless you're staying for a week or more. So each day, we had to leave our own trash bags outside of our hotel room for the staff to eventually pick up. We also had to do the same with our wet/dirty towels, and then request clean towels at the front desk each day. It was kind of a drag. Apparently, this is the new standard with hotels since the pandemic, so I kind of expected to do my own room service. It just puts a downer on the trip, and I wish they would reinstate room service again as a standard.

Hotel was okay overall. However, it was appalling to find a daily parking charge. This is not a big…read moredowntown hotel that has limited parking or has to use a parking garage. This is not even in a downtown. They have more than ample parking in their normal large hotel lot that is on property. No other hotel that we have stayed at in the area ever charged us.

Clean hotel right off the interstate. Staff were friendly, check in was quick and our room was…read moreclean. The couch was smaller than expected (more of a loveseat) so the pullout is only a twin. We stayed during the week in March, the hotel was quiet with zero noise outside or in. Breakfast was just okay. Nothing made in house looked great, so just stuck with prepackaged yogurt. Plenty of parking and places to eat around hotel.

My 3rd time in this place in 4 years Turn out to be nice…read moreplace to stay Like the service and breakfast not fancy. Just regular basic breakfast .

Last year I had my first stay at a TownePlace Suites property. It reminds me a lot of a Residence…read moreInn by Marriott. I was in town for two meetings in the Dublin area and I selected the TownePlace Suites as the hotel opened in 2021. They accommodated me for an early check-in, but I didn't feel like my Bonvoy status was recognized. No upgraded room was offered. This hotel has an awesome workout room, plus an indoor pool and laundry. Not sure why a room with two Queen beds is priced less than a single King, but that's what I selected. Everything was clean and the bed was comfy. I just wished the pillows were firmer. My room had a glass shower, but I don't understand why the glass covers only half the shower. Inevitably you're spraying water out onto the floor. I was also surprised how noisy the room can be when someone is walking on the floor above your room. Like the Residence Inn, they had a complete breakfast buffet and the personal pancake maker. The Dublin property was a great stay.

I had a DISGUSTING and potentially HAZARDOUS HEALTH experience at TownePlace Suites in Dublin. My…read moreson and I booked a stay there from July 12-15. We returned to our room Monday July 14th at approximately 9:30 pm. Like the day prior it appeared no one cleaned the room. I went into the restroom to prepare for bed and noticed an item on the bathroom sink. The item was a used BLOODY TAMPON stuck inside the wrapper of the new tampon. I'm assuming it was left there by the cleaning staff that entered my room but didn't clean it. The hotel front desk was notified and I requested he come to the room. He did so and we went to the front desk to resolve the issue. Not once did he offer a new room and when we asked who was going to clean / sanitize the bathroom, the attendant stated it was NOT HIS JOB!!! He also said, the cleaning staff would not be in until the following morning. I requested he give me the GM's number so I could call him. The attendant refused to provide the number so I requested he call the GM to resolve the issue in which he promptly refused. My son got justifiably upset and the attendant threatened to CALL THE POLICE and THROW US OUT of the hotel. I called Marriott and filed a complaint. Marriott asked for the attendant's name which he failed to provide and was not wearing a name tag. Finally, I demanded a new room which they provided but at the expense of a good night's sleep. Tuesday morning, Paul the GM said, he would contact me by Wednesday evening, this would give them time to investigate the incident and stated we'll make it right. It's been a week and I have not been contacted by Paul or Marriott. Paul appears to have been trained by Salma the former GM. Read the other reviews (Francis B. Mar 2, 2022) that talk about cleanliness and how they were treated by hotel staff, they push back. Nothing has changed at this property. To add insult to injury they comped a friend staying there that I called to witness the item in my room and the behavior of the front desk attendant. I would have rated the hotel even lower if it was an option. Extremely disappointed in Marriott.

First time coming here. This place is literally in a beautiful hotel district where I've stayed at…read morea few of these hotels prior. There's tons of parking here which was great. I've never been to a Drury Inn, in my entire life but this place was just phenomenal! It's beautiful inside. Their pool is very nice, you can swim inside and out of the building which I've only seen once in my life. Even features a great hot tub. Their breakfast and dinner was phenomenal. Their food selection is beyond phenomenal compared to literally every hotel! The room itself was great but in my opinion, the bathroom was really puny. All other room features had great amenities. It's a bit of a hassle though if you book this hotel way too soon then far in advance and they do ask for a decent amount of information. Overall great hotel!

From the outside of the building, it doesn't look very friendly and inviting. When you walk into…read morethe check in and lounge area, it is very clean and modern looking. The inside of the room felt dated. The bathroom felt crowded. It was nice that the room had a microwave and refrigerator. The furnishings in the room felt dated and the chair you could tell was worn. There was only a small window to look out of. TV was a modern, flat screen. The first night at dinner, the food was not good at all except for the salad and soup. Last night, the food was much better and very filling and tasty. In the afternoon there was popcorn but you weren't able to access the soda machine as it was locked. Not sure if I would stay here again as opposed to another hotel due to the dated fixtures in the room.

No toaster so no bread. No white bread, no bagels, nor any English muffins. So disappointed. Might…read moreas well go out for breakfast.

The first room we were sent to the toilet bowl didn't fill after flushing. They sent us to another…read moreroom and the tv didn't work. The night clerk was away from her desk. Seemed to take forever to show up, when she did you could clearly smell pot.

Home2Suites decided to cancel a block of 3 rooms for a soccer tournament paid in advance in pursuit…read moreof getting more money to people claiming rooms. Not a reliable or recommended hotel. The cancellation at will speaks volumes of the management staff. Highly discourage spending money here.

Hello, I am writing…read morethis review to inform all potential customers and this commercial establishment itself that Home2 Suites by Hilton, Dublin OH violates numerous legally mandated laws concerning safety and sanitation due to the presence of toxic mold inside hotel rooms. ORC § 3731.13 states "All bedding used in any hotel must be thoroughly aired, disinfected, and kept clean. No bedding which is infested with vermin or bedbugs shall be used on any bed in any hotel. All floors, carpets and equipment in hotels, and all walls and ceilings shall be kept in sanitary condition". ORC § 3781.06 states "Any building that may be used as a palace of resort [...] dwelling [...] shall be so constructed, erected, equipped, and maintained that they shall be safe and sanitary for their intended use and occupancy." ORC § 3781.06(8) further elaborates that "'Sanitary,' with respect to a building, means it is free from danger or hazard to the health of persons occupying or frequenting it or to that of the public, if such danger arises from the method or materials of its construction or from any equipment installed therein, for the purpose of lighting, heating, ventilating, or plumbing". I stayed for two sleepless nights in this hotel before booking an early return flight due to the severely debilitating health effects of toxic mold poisoning. In the two nights I have stayed in this hotel, I have experienced the following symptoms of mold toxicity/poisoning as listed by Cleveland Clinic under "What are the symptoms of black mold exposure?" - Sneezing - Coughing - Nasal congestion - Postnasal drip - Red eyes - Wheezing - Shortness of breath (dyspnea) - Dry cough and chest tightness Government publication "Mold and Your Health" by the National Institute of Environmental Health Sciences states "The World Health Organization, National Academy of Medicine, and National Toxicology Program (NTP) all confirm that occupants of damp, moldy buildings have an increased chance of respiratory problems, such as shortness of breath and worsening asthma [...] Extended exposure to mold has been linked to short-term memory loss, lightheadedness, dizziness, blurred vision, tinnitus, and loss of other cognitive functions [...] Long term exposure to inhaled mycotoxins may promote inflammation and immune system changes." By subjecting lawful customers including but not limited to myself and my travel companion, Home2 Suites by Hilton, Dublin OH violates the Ohio Consumer Sales Practices Act (CSPA) under ORC § 1345.02(A) "No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction. Such an unfair or deceptive act or practice by a supplier violates this section whether it occurs before, during, or after the transaction." Numerous comments in the Yelp and Google Maps review sections complain of hazardous sanitary and hygiene standards during their stay, to which the establishment is quick to issue apologies without actually implementing corrective measures. Home2 Suites by Hilton, Dublin OH repeatedly confirms awareness of having violated legally binding sanitation codes and engages in negligence at the unfair expense of the consumer's health.

The only reason I give it 4 stars is several things that refer to the design of the hotel not the…read morestaff. The parking lot has an odd configuration and even the Diamond members have to walk a bit, but others really have to walk. The other thing is having only one elevator and then you may have to trek it to your room. Otherwise, the place was clean, room was clean, bed comfortable, breakfast was fine although $17 dollars is a bit much unless you are a Diamond member but then you still have to pay $2. Staff were fine. I don't get the bad reviews but sometimes things happen. Love the cookies! PS: down the street is the Hilton Grand and the breakfast is terrible plus you have to pay to park and the hotel while clean the rooms were outdated. The Embassy Suites as well needs to be refurbished, it is looking tired and you have to pay to park there as well! I would think that a Diamond member should never have to pay to park.

Overall was very pleased with my stay…read more The entire hotel, including the room, were very clean. Desk stay was very friendly and accommodating. The grounds and area were quiet and felt safe. Generally, good value. I'd stay here again for sure.