This facility is a clinic not a hospital so we can only get limited care. There's no optometrists…read more(you'd have to go somewhere else). I think specialty care has to be conducted elsewhere. But you can get to see practitioners and get vaccinated here. I'm really annoyed at this clinic. I'm tired of these clerks/staff (whoever is slotting appointments) rescheduling our appointments without our knowledge. The fact that they call the day before to confirm your appointment then cancels it is unacceptable. The person at the desk stated that the tech that changed my appointment said "I came in to change it which makes me laugh. I never changed it. She confused us with patient. I wouldn't be so upset except that this is not the first time that this has happened. I'm just glad another patient was nice enough to give us her appointment slot. I hope this is the last time this happens. The quality of customer service when it comes to scheduling is really mediocre and needs improvement. However. I don't have any complaints about their clinicians or doctors as they've always seem caring and friendly. Also the clinic is clean which is another plus.

My auntie recommended this place and I absolutely love this place. My primary doctor is here and…read morewhenever I'm not feeling right or simply need a checkup I can rely on this place! There is plenty of parking but I bit confusing where to find the actual office as long you read the signs you will find the place. To check in you have to ring a doorbell and a nurse will let you in first taking your temperature. If everything is fine you will be about to come in and fill out paperwork if needed and are seated right away. A few minutes later a nurse will come in and take you across the hall where the patients rooms are. They will do the regular procedure to checking your blood pressure and weight all that good stuff lol. They will have you wait for the doctor once the doctor will come in and check you out and see what your concerns are. If you need bloodwork they will refer you to a laboratory up the street! Honestly feel like this place does look out for their patients and make sure their patients are taken care of!

Dr Yee is very kind and compassionate, takes time to reply on my emails and follow-up to check on…read moreme when am experiencing some illness.

13 years I've been involved with Yee and most notably her staff…read more If you want snarky,patronizing and general thick headedness with motor mouth phone decorum you've found your new primary care physician ! Threatening to withhold surgery clearance without listening. Power tripping, instead of admitting her staff was out of line. Her staff invented a procedure and a specialist appointment not required by the surgeon, surgery center and specialist. Holier than thou attitude as well. No one deserves to be put through weeks of drama in their attempt to prove themselves right. Only my multiple phone calls to surgery Center, surgeon and specialist finally resolved the Yee team road block.... Everything they had insisted I needed to achieve had been previously done within the current parameters. I have to laugh and shake my head after being put through a Who's On First, Laurel and Hardy comic bit.

I have been treated by two oncologists at Epic Care Antioch. Both refused to investigate whether my…read moresudden affliction with diabetes was treatment induced. They said they didn't know what caused it, but that it definitely was not caused by the treatment they had given me. Both Dr. Pillai and Dr. Tong remained hostile toward me because I doubted their professional opinion. I have a new oncologist now. All of my doctors now attribute my new diabetes as a side effect from cancer treatment. I was right. It was obvious. These two doctors are some very disturbed men who become aggressive and adversarial if their poor skills are questioned and the poor skills do abound. I am convinced I would be dead if I had continued to be treated by Epic Care in Antioch. I swear that I am speaking the truth. If you value your life then you need to stay away from these strange men.

Dr. Pillai is an uncaring, rude, bigot. My dad has lung cancer and was just treated for a PET scan,…read morewhen he saw Dr Pillai. My dad was fatigued at the appointment and confused due to some medicine. My mom accompanied him to assist him and Dr Pillai ignored her, belittled her, and yelled at her multiple times. He only wanted to talk to my dad and yet interrupted him when he spoke slowly. When my mom told Dr Pillai to not interrupt my dad he became irritable. He rudely shushed my mom various times when she was asking reasonable questions about possible treatment and timelines. I was on the phone on the other line listening to everything. English is not my mom's first language and she was trying her utmost best to understand him but he was completely unpleasant and exclaimed that he won't change his personality to accommodate patients. He yelled "We're done here!" at both my parents. Either Dr Pillai is misogynist, xenophobic, or just hates his patients. If you're thinking of going to Epic Care please look for other options or at least try to be assigned to a different doctor. Cancer is hard and heartbreaking, there's absolutely no need at all for your oncologist, of all people, to make things worse.

Dr. Heo is a combative Doctor. She strives in having her voice heard…read more She's arrogant, argumentative, and continues to talk over you. I got fed up with ridiculous long wait times for an office visit. She's only sees patients 1-2 days a week. She finds every excuse not to see a patient in person. If Telehealth doesn't function properly. She will bill you regardless. I decided to move on to a much caring physician. Safe yourself the headache, and unnecessarily high priced bills generated from her office.

Dr Heo is good, but her team always make mistake. Dr Heo gave me a lab order to draw blood after…read more6/1. I went, lab said the order is after September. I contact office , office told me it is corrected. 2nd time went, still not corrected. Call to request correct. Be told it was corrected. Send 3rd time. Still not corrected. I did not eat for 12 hr fasting. Now don't know how many more hour need to wait to have them correct it. Customer service said they will correct it asap. Now wait for 1 hr, still not corrected. Super hungry.

I have been treated here for a while now. The Dr's & Nurses arg good but you won't have any support…read morefrom staff. The staff are very rude. They speak to you in a condescending manner at the Brentwood office It's as if you are a bother. Staff is always very busy to follow up on prescription orders which can endanger your life. Mangers are the same. Please don't endanger your health by going here.

I am sure the doctors are ok but heck, the phone people and office staff can care less and were…read moretotally rude, made mistakes, too many mistakes and would not listen to me to explain and they kept telling me they cant accept my referals the way they are and i needes my PC to make both referals for them.. and i was like what? Why? So I have pulminiary referal and they scheduled me wth their cardiologist. Fyi, i also had a referal for cardiologist but was for a doctor office closer to where i lived. I was guessing they were like this because they didnt get both referals that they didnt want any so after changing my appointment day to the day the proper doctor would be in, they apparently also somewhere along the way changed the time of apppintment too but they only said the day was changed. So now, on that new morning I had alerts from my chart saying time to go to apt at 10am when appoint was scheduled for 230pm and my travel time there is over an hour. They told me i had to pay 50.00 same day cancelation fee if i still wanted to be seen in their office.. I then asked for a manager given all the rescheduling and mistakes made on their end and they told me they cant waive anything so, after a week and a half to end up like this then come here to see the other similar reviews tells me i want to be seen somewhere else so i told my Primary Care about it and they are setting up a refferal for a different provider. Beware!!

It's about Janice Tizon. She is the most compassionate medical professional. she is the only one.read more

Probably one of the best health places for you and your family! If you care about your health and…read moreyour kids health this is the place to go! The whole experience and vibe of the building is great and cozy!

I have no hesitation on this recommendation. Her questions were spot on and it felt like I had all…read morethe time necessary to cover a myriad of topics.

I have a lot of good things to say about Dr. Opilas she's been our doctor for more than 5 going…read moreon. 6 years her patient care is A1 she treats her patients like family and that's what patients care is all about my parents also see Dr. Opilas she is compassionate and kind and shows a lot of empathy to her patients.