Normally, I would prefer an in person visit as I am new to Dr. Albrink. That is the ONLY reason for…read more4 stars. I have had two virtual appointments and they both were very professional. In fact, the office called and said she was ready 15 min EARLY. That never happened with in person appointments. Dr. Albrink ordered several preventative tests. Some I had not had in many years. The information was good to have. It was recommended that I no longer needed one test annually anymore. She made some holistic recommendations for some small concerns I had rather than prescribing medications. I was amazed at the quality of our conversations as well. As of now the practice is not seeing anyone in the office unless it is really necessary. Each doctor works specific days. The office staff is AMAZING. I needed a 10 day supply of a prescription until my mail order started and I was taken care of the same day. All notes were sent to My Chart (John Muir portal) the same day. Bottom line: They are great and I cannot wait to meet face to face.

Doctors are not in the office on a daily basis. My doctor is only in on Thursdays. It took 3…read more months to get a Wellness appointment. During the appointment, the doctor sits across the room and most of the 15 minutes is spent with the doctor fooling around with the computer app and was more concerned with getting a POLST form filled out. She ordered lab work based on my meds. I asked for a urine test--she said they are no longer automatically part of the Wellness exam--I requested the test. My lab results had some issues and they were not properly addressed by the doctor. I called the office, wanting to talk to the doctor, but she does not take phone calls so the front desk gave me a phone appointment with the PA. The PA said I must talk to the Dr. who ordered the lab work. So, now, I have to wait another month to talk with the Dr. At least the PA did order the additional lab work. Prior to this experience, there have been issues with meds and referrals. I guess if you have no health issues, this type of care would work for you.

Dr. Heo is a combative Doctor. She strives in having her voice heard…read more She's arrogant, argumentative, and continues to talk over you. I got fed up with ridiculous long wait times for an office visit. She's only sees patients 1-2 days a week. She finds every excuse not to see a patient in person. If Telehealth doesn't function properly. She will bill you regardless. I decided to move on to a much caring physician. Safe yourself the headache, and unnecessarily high priced bills generated from her office.

Dr Heo is good, but her team always make mistake. Dr Heo gave me a lab order to draw blood after…read more6/1. I went, lab said the order is after September. I contact office , office told me it is corrected. 2nd time went, still not corrected. Call to request correct. Be told it was corrected. Send 3rd time. Still not corrected. I did not eat for 12 hr fasting. Now don't know how many more hour need to wait to have them correct it. Customer service said they will correct it asap. Now wait for 1 hr, still not corrected. Super hungry.

I have no hesitation on this recommendation. Her questions were spot on and it felt like I had all…read morethe time necessary to cover a myriad of topics.

I have a lot of good things to say about Dr. Opilas she's been our doctor for more than 5 going…read moreon. 6 years her patient care is A1 she treats her patients like family and that's what patients care is all about my parents also see Dr. Opilas she is compassionate and kind and shows a lot of empathy to her patients.

This doctor is a total scam artist. I went in for an annual physical, which was free to me, and she…read moreknew this. She asked me about a small rash I had on my stomach and, because of that, I was charged for the visit. Anything outside of the normal physical would've been free, but because she asked about something outside of the normal physical would've, I was charged. She knew this would happen and, for that, I was scammed!

I started seeing Dr. Chuksorji for a little over a year. My experience with her professionalism…read moreand knowledge with her expertise I think she has the outsanding of very caring individual and understand the patients needs. She makes sures I recieved the concerns or problem that I brought up to her. I definitely recommend her as people PCP.

An excellent, "Old School" physician, the kind that used to be the norm. Competent and considerate,…read morehe takes the time to talk with you and understand your concerns. Busy but worth the wait. You can't go wrong with Dr. Edwards!

Outstanding level of care and concern, with high effort to resolve the issue. Took plenty of time…read moreto sort out the concern and took action to help remedy it. Highly recommended.

This facility is a clinic not a hospital so we can only get limited care. There's no optometrists…read more(you'd have to go somewhere else). I think specialty care has to be conducted elsewhere. But you can get to see practitioners and get vaccinated here. I'm really annoyed at this clinic. I'm tired of these clerks/staff (whoever is slotting appointments) rescheduling our appointments without our knowledge. The fact that they call the day before to confirm your appointment then cancels it is unacceptable. The person at the desk stated that the tech that changed my appointment said "I came in to change it which makes me laugh. I never changed it. She confused us with patient. I wouldn't be so upset except that this is not the first time that this has happened. I'm just glad another patient was nice enough to give us her appointment slot. I hope this is the last time this happens. The quality of customer service when it comes to scheduling is really mediocre and needs improvement. However. I don't have any complaints about their clinicians or doctors as they've always seem caring and friendly. Also the clinic is clean which is another plus.

My auntie recommended this place and I absolutely love this place. My primary doctor is here and…read morewhenever I'm not feeling right or simply need a checkup I can rely on this place! There is plenty of parking but I bit confusing where to find the actual office as long you read the signs you will find the place. To check in you have to ring a doorbell and a nurse will let you in first taking your temperature. If everything is fine you will be about to come in and fill out paperwork if needed and are seated right away. A few minutes later a nurse will come in and take you across the hall where the patients rooms are. They will do the regular procedure to checking your blood pressure and weight all that good stuff lol. They will have you wait for the doctor once the doctor will come in and check you out and see what your concerns are. If you need bloodwork they will refer you to a laboratory up the street! Honestly feel like this place does look out for their patients and make sure their patients are taken care of!

Dr Saini is one of the best doctors I have ever had. My wife went to her first and was so impressed…read moreshe had me switch over to her as my primary care Doctor and I am very glad I did. Because Dr Saini takes the time to ask questions and listen, she was able to quickly help me sort out issues that other Dr's had missed in the past. I'm also always impressed with how friendly she is and how she really seems to put patient's first. I recommend her to everyone I know.

Dr. Hardeep Saini is a superior doctor. I had a video visit, and she walked me through a very…read morelogical course of treatment. She is thorough, kind, patient, extremely knowledgeable and able to outline all of the implications of various courses of treatment. She paraphrased my symptoms and my concerns to be sure that she understood, and she also made sure that I understood her recommendations. I highly recommend her to anyone who is able to work with her. Your care will be in the best of hands.

Dr Lucero is a great doctor who takes time with his patients to assess them, and put in appropriate…read morereferrals and labs etc. He has been caring for a family member of mine with a very complex degenerative disease and coordination of care for over a decade and has always taken the time to coordinate his care with appropriate specialties. Both myself and my husband switched our care over to Dr Lucero a year ago and are also pleased. As a nurse myself at another organization I am very picky with who I choose for primary care. Sutter East Bay is very lucky to have Dr Lucero who takes a holistic approach and time with his patients to assure great care is given and their needs are being met during their visit

Dr. Lucero is excellent--personable, easy to talk to, and consistently professional. He takes a…read moreproactive approach to care and genuinely prioritizes his patients' well-being, always going the extra mile. I highly recommend him to anyone seeking a top-notch primary care physician.