Everything went well! My new vet. Daisy had an echocardiogram and she doesn't need medication. Our…read morevet was wonderful! We'll be back!

I called our normal vet and they said they would call us back and they never did. I called six…read moredifferent places near us and none of them could help (not their fault I know) They can only help so many at once. I was referred to Dixie Vets and called and they told us to come right away. When we arrived the inside was clean and smelled wonderful. They offered us water and coffee multiple times also which was very nice. All of this is extra and nothing they have to do, but still do it. That tells me a lot about them. The receptionist was excellent and you could feel that she cared. She actually got up and walked to our room. I have never had a receptionist do that. The veterinarian technician came in shortly after and she was also amazing. Once again you could feel that she cared about our cat. I actually thought she was the veterinarian. She was really nice and comforting. The veterinarian came in after and (I know I keep repeating myself, but this is a good thing) She was amazing. She was very gentle and compassionate with our cat. She was upfront with the cost and gave us a couple choices. I can normally read people very well and it is easy to see if someone is genuine or not. They were all truly genuine. It is doctors like her and people like the receptionist and vet tech that can help or hurt the reviews and if you are coming back or not. The old vet is about 8 minutes away and Dixie is about 30 minutes away. We will be coming back to Dixie without a second thought. I recommend anyone looking for help to go to Dixie Veterinary Hospital.

I am not sure what happened to this place, but they advertise as being repro vets and they used to…read morebe I called to see if I could get a semen evaluation on a Senior dog. They aren't taking new breeding clients. Well..that's not exactly what I was asking for...but seems to be a serious problem in the veterinary business. At least update your website...

The staff are very welcoming, great with my cats and wonderful 'pet side' when my fur babies needed…read morecare. Dr. Katie and Levi helped when my cat had a hematoma in his ear, and last year the whole staff was extremely compassionate when it was time for my 18 year old cat to pass on. Highly recommend.

Tried this animal care center after a few bad vet experiences at other offices and was really…read moreimpressed with it! My dog was able to get in fairly quickly to assess the concerns I had. They provided methods to resolve it, not just giving her medicine/pills but more natural ways to hopefully help the issue. She was worlds better after their recommendations. They also ask you before doing any tests to make sure you approve. Any prescriptions such as a probiotic you can get right there. Pricing is reasonable, I didn't feel it was overly expensive for either visits. I also appreciate the appointment availability - they have a lot of options. Spacious facility with a lot of rooms and friendly staff. Glad I found a new vet office I align well with my dog is happy going to!

We took our dog to another local vet that found the cause of our dogs 6 month struggle with an ear…read moreinfection and prescribed a common medication that has made him much more comfortable and clearing the ear issue within days. In my opinion, I would take your pets anywhere else.

Very friendly and knowledgeable veterinarians. Staff friendly and efficient prices are fairread more

Very friendly, very caring, very thorough, very knowledgeable and, very expensive. But, I guess…read moreyou get what you pay for. My dog is a patient and will remain so. The only negative is they do not keep appointment times. They may put you in a little "care" room, but you end up waiting a ways past your appointment time before someone comes to take care of your pet.

Dr. Fish was kind and the best possible doctor to help my baby Miley "Sunshine" transition to to…read moreheaven. He even came out on a Sunday and helped us avoid the dreaded drive. My baby went peacefully on 3/2/2025 after dealing with many health issues including kidney, liver, heart and gum disease. However, I was able to ensure she had a good quality of life up until the end when she stopped eating. After I saw she could not retain food, I quickly made arrangements and Dr. Fish accomodated us. We celebrate her life and recommend Dr. Fish for his compassion, expertise and gentle service.

Dr. Fish was incredibly kind, caring and compassionate during a very difficult time. He explained…read more every step, answered every question, treated our sweet boy gently and with dignity, and gave us the time we needed to say goodbye. I am immensely grateful.

All of the staff here are wonderful. Online scheduling makes it easy to find a convenient…read moreappointment. I've read through other reviews out of curiosity - here are some of the comments that I can give my take on. Is the care here cheap? No! Is the care here thorough, trustworthy, and high quality? Yes! I do not mind the pricing at all given the care my pets receive. It is clean, they are thorough and knowledgeable, pricing is transparent and they ask consent while providing an estimate before doing anything. I'm not guilted if I refuse a service - just educated on the consequences/changes in outcomes/reasons for their recommendations, which is IMPORTANT, whether or not you are ready to hear it. Let's have more respect for our vets who want to do right by our pets, but can't do that on their own dime. Yes, even though Covid is over, you can still wait in the car with your pet. This has really been helpful for my dog who gets more and more anxious the longer he sits in the waiting room. They have options for non-medical visits for behavioral issues if your pet has more severe anxiety about vets. They do not allow e-collars at visits, which is a good idea (imo, not everyone uses them appropriately anyhow!). My dogs, admittedly, are not the easiest patients. I adopted both of them as adults, and they have their quirks. However, the dogs aren't afraid and the team gets the job done without issues and plenty of bribery. To clear up some other issues with other reviews - Are they available after hours, weekends, and holidays for emergencies? No! They are not an er vet clinic. Yes, they may not be able to fit you in immediately. But they do have first call, same day appointments which has worked out well in urgent situations - when they fill up, they fill up. Staff will call you if there is a cancellation and they understand the urgency of your need. I can't blame their team for needing some sort of work/life balance! I believe they offer care credit and other options if you can't immediately afford the care your animal needs. There is some sort of gift basket raffle every now and again to raise money for needy pets. Overall, I recommend this office for the thorough care my pets receive. Thank you to the team at APC!

Disappointing customer service. My puppy zeus (pitbull/ boxer) joined their puppy plan for shots…read more Whenever we came in for an appointment we weren't allowed to wait in the lobby, that was available for others. He was medicated , got muzzled, and a towel put over his head all for shots, he never showed signs of aggression when visiting. We obviously didn't go back and they still over charged me for services I didn't receive.

Terrible terrible vet. We took our bearded dragon there and he gave her an enema... one quick…read morelittle google search shows you should NEVER do that and it is at most times fatal. Now our pet is dying and there is nothing we can do. We paid $250 to watch our bearded dragon die. Nothing was this serious before the vet visit. We are very sad and incredibly angry at this situation. DO NOT RECOMMEND.

This vet is the worst! If I could give him zero stars I would. I don't ever give reviews, but I…read morefelt this was absolutely necessary. We had to unfortunately put our dog down and he wouldn't let us touch our dog while he did the injection. He moved our dog around like a rag dog- pulling him by his skin, holding him like a pig with his legs and arms in the air. He just did not treat our family member with respect or love like we had hoped. Do yourself a favor, and find someplace else!

As of 2/6/2024, I hereby state that there is an incompetent groomer at this facility. Tara, is a…read moreproclaimed "Groomer" at this location who has, for lack of legal terms, assaulted my dog/companion. I have had my loved one groomed at Bingos in Royal Oak (amazing staff) and at the Grosse Point Pet Salon- also very professional (in-laws were old Grosse Pionters) for the past half + decade) I only point this out as what I am about to show you, will be in disbelief, as it was to me. Tara, I believed attempted to rush and with disregarded the relationship between her and Chip. I have worked with patients who are homeless, belligerent and drug addicts- as a ER/ICU nurse from Detroit, Virginia to Sacramento. I understand these situations are difficult but you already committed by the time to called me. I believe there was no introduction or approach phase that Tara allotted. (Not saying my dog deserves the same respect to unconditional care, but does deserve the sense of approach as when to and when not to intervene, (that is all). Tara did not give Chip that condition, you lacked the humanity to sense that, and I sincerely hope you find peace before you preform maleficence (speaking to Tara). I actually stayed outside Auckland, NZ with sheep farmers during a student ambassador program (2006) I completed in through the USGov- who handled cattle for slaughter with more respect than what I believe Tara did for my beloved Chip. I have respect for Dr. Plein and his end handling of my relationship with them (no, I will never return). Tara is of NO action of Dr. Pleins'. She is an action of her own. I would have hesitation if she were to handle your beloved furry one. I have no opinion on her employment status but I would have HESITATION, as a registered nurse. AVOID TARA!!! For context. I dropped Chip off, who was somewhat matted. But the photos are of what I had been presented with on my return. Note the chunks of hair I proceeded to remove from Chip after the staff escorted him out of a cage. Chip was dropped off prior to the groomers arrival for her shift. The location opens at 8am, I dropped him of at the earliest 0730-0745. timestamp of my voicemail was 0808, to pick him up (also attached). They open at 0800, and seemingly she slighted straight towards sedation as if that were within her scope as a "groomer". This is of great concern BTW in a very fundamental way. Meanwhile, this was his and her first time encountering each other. In no longer than 8 minute (given that is when the voicemail started recording) between you clocking in and forcing your shears against my dog and being aggravated against him for his lack of tolerance for you being rushed... such an inhumane human being! She decided to shave him down the middle (like two-face) and then declare he was "too aggressive" to handle. Chip, was eventually managed by this facility. Like I said, this beloved family member of mine has never been dealt such MALEFICENCE from a proclaimed "groomer" such as Tara. Please avoid her as your groomer. Dr. Plein Rectified my disgust for the situation but I cannot speak for her continuation of employment. I can only say, here is your warning.

Maggie and Star love it here. I know they are safe since their is a veterinary hospital on the…read morepremises. All of the employees know my dogs. I wish they had a video camera on. You have to pay to get A couple minute video emailed. Many are very similar. Due to their age I wish I could check on them during the day.

We have been going to this vet for over 15 years and today our sweet Australian Sheppard had a…read morestroke, most likely and needed to be put down. we didn't want her in pain any longer. And the response from WB veterinary? "Sorry, we are booked today". Seriously? In our time of need you turn us away? There have been other issues in the past but we let them go. Never ever using them again and would recommend you to look to another vet to care for your beloved animals.

Always always always go above and beyond. The entire team…read more(including groomer) have been so accommodating and professional. Customer for life.