hi, me and my family just moved down to Nashville two years ago and have never been skating since we moved.so my mom wanted to celebrate her birthday doing something with her 6 grandkids ranging from 21 months old to 10 years old plus her two nephews who are 9 and 12 years old, we called yesterday afternoon to find out prices and they never told us about the private party they were having so we ended up showing up in the middle of it.we had to leave because they didn't open to the public for another hour and a half which upset my kids.because they had already been in the car for a while.because the skate center is in the middile of farm land.but when they finally did open it got crowded really fast with kids under the age of 18 with no parental supervision.its like they just dropped them off to get them out of their hair,well the price was cheap and no wonder it was so inexpensive,the floor of the rink was really rough it has no polyurethane on it.it had cracks in it,it was breaking,my mom who skated back in the day when she was a teenager and in her twenties.she was scared to go out on the floor because it was in such rough shape,it only had one handrail that people could hold on to but the more experienced skaters would attempt to knock the little ones down,my nephews actually did get knocked down a couple of times.i went and tried to skate and I couldn't do it with how bad the floor was.when my mom told the owner about how the kids were out of control and needed to be put in control so my family could skate with out getting knocked down,he said to her that "this is a calm night and its usually more crazy than that"and he refused to give her a refund of her money. I couldn't help thinking what if one of my really little kids got hurt by either falling on a broken part of the floor or one of the kids knocking them down really hard then what would he have done just kick us out or deny that it was his fault.so my moms birthday a women whose been threw the ringer basically being 4 years in remission from breast cancer and is trying to keep positive ended up having a birthday that's a bust because she couldn't have fun at the one thing she really wanted to do with her grandkids,trust and believe I will never ever ever ever go back there again either with my kids or without,i mean they make u pay to get in before u ever see the floor u would be skating on,u shouldn't run a business like that. read more