It takes a certain talent, I suppose, to simultaneously champion "professionalism" while…read moreorchestrating an elaborate farce of miscommunication, deception, and discrimination--yet the distinguished staff of Springfield Regional Medical Center and Clark State Community College somehow managed this remarkable feat. As a humble intern, father to a seven-year-old daughter, and aspiring medical laboratory technician in 2015, I was summarily dismissed from my internship not with the dignity of a conversation, nor the courtesy of a written warning, but via a piece of paper slyly slipped into my hand, accompanied by an enigmatic directive to call a supervisor who, with all the empathy of a malfunctioning answering machine, told me, "Leave the hospital." In that moment, my professional aspirations, financial stability, and trust in academic institutions were crushed--flattened like a hot pan in the dish pit I toiled in for years to pay for it all. Let us briefly pull back the velvet curtain and examine the star of this spectacle: the "Snow White Comment." In an industry that prides itself on clinical objectivity and evidence-based judgment, how delightful it is to discover that my facetious remark--saying Snow White was my girlfriend--was apparently interpreted as a dire indicator of mental illness. The staff's response? Not a gentle word, not a query into my well-being, not the faintest attempt at clarification. Instead, they fashioned a narrative where sarcasm morphed into psychosis, and humor was entirely forbidden--a bold new standard, no doubt, for preparing students for the real world. Keri William Richards, whose missive on my alleged "unprofessionalism" reads like the script of a melodrama. According to her, I was incorrigibly rogue, "not listening," "doing my own thing," and, most egregiously, "wasting his time and ours." This, despite not a single documented conversation, warning, or opportunity to improve--apparently, the sacred principle of feedback is reserved only for those faculty members whose professional conduct is not above reproach. Keri's definition of professionalism seems to be whispering lies behind closed doors and doing everything possible to refuse any sort of open dialogue or feedback. Let us be exceedingly clear: I was denied the fundamental right to know, to respond, and to correct. The staff, while clutching their pearls at my supposed lack of professionalism, demonstrated an Olympic-level ability to avoid direct communication and procedural transparency. In the end, they achieved only one thing: violating my rights under the Ohioans with Disabilities Act of 1969, which prohibits discrimination on the basis of perceived psychological disability, especially without due process or accommodation. It's almost as if irony itself drew up their policies. The harm was not limited to my sense of justice. It was financial--thousands of dollars in student loans for non-transferable, academically sub-par credits, all because Clark State sold me a bill of goods about their transferability. It was emotional--my trust in educators forever eroded, my self-confidence battered, my dreams of becoming a licensed MLT lost. Most cruelly, it was personal: As a father, I wanted only to build a better life for my daughter, to show her that hard work and education opened doors. Instead, I was shown the back door--quietly, furtively, without so much as a whisper of honesty. Yet, the ultimate punchline is that I did not wither. While Clark State and Springfield Regional Medical Center clung to their misconceptions, I worked--scrubbing hot pans in restaurants, burning the midnight oil, fighting for every new opportunity. I completed my bachelor's and a master's degree, and I now serve as a dual diagnostic clinician, helping those with substance use and mental health challenges. Clearly, clinical incompetency is not a malady from which I suffer. And so I say: if these institutions wish to lecture on professionalism, perhaps first consult a mirror. It is no small hypocrisy to preach patience, empathy, and growth while practicing cowardice, dishonesty, and discrimination.

I've had 2 recent stays. First was in ICU and I really can't complain there. Some things were…read moremildly annoying but in contrast to the other units, it wasn't bad. The return visit I had to be Re admitted but was taken to the 2nd floor. This was awful! I can't say one positive thing about this. After 2 nights of feeling like I was in a basement ( male nurse was creepy. He also turned off lights in hallway and I wasn't able to find the call light and my room was pitch black as well). No blanket, had a sheet but no one came in my room from 10 pm till about 5;30 am. I was miserably cold, frightened and literally felt abandoned in this awful place. Staffing was not good and no one working the unit told me anything. I was told the dr might discharge me on the 4th day but was able to convince the hospitalist to let me leave that night. NEVER will I agree to staying again. Awful !

Literally the worst I've ever seen somebody not only do their job not professional the front desk…read morereceptionist that checks my mother in is the rudest woman I've ever met in my life she literally treat you like you're a kid I will not stop and I mean I will not stop until her job is either gone or somebody finally talks to her about the way she talks to people right before surgery maybe channel 7 is next. There's a way to treat people and there's a way not to treat people especially when one of their parents is about to go under surgery I will not forget this.

The receptionist (blonde one) is super rude and loud. There is no reason to yell at someone talking…read moreto family member because we didnt was directly up to the counter when she was available. We were talking about the after care plan. And we had 20 mins still before 8:30 am Other than that the procedure was super quick and I love how the make the family feel important and updated! The screen system they have is amazing!

Dr. Smith is very interested doctor he actually asks you questions how your feeling and attempts to…read morechange things with your medication or treatment to fine tune it. He is the Chief Clinical Officer of Mental Health Services which I'm sure is a demanding position but he still spends time with his patients instead of rushing them in and out

I took my mom to an appointment here. The staff was nice and helpful. Everyone treated my mom well…read more My mom's broken wrist healed rather quickly I felt for a woman of 86. My one concern was that I felt that the doctor wasn't sincere when he asked my mom if she had any questions. It was half " man I hope she don't have any questions ". It seemed as if he was reading a script when he asked her But over all I am pleased with the care they provided my mom.

This center is trying to become the McDonalds of surgery centers. They are more concerned with the…read morenumber of surgeries they can complete each day instead of patient care. They can't even take the time to clean the previous patients blood and urine from the operating room before taking me into surgery. Do not trust this center for your health care.

I was a patient at Mercy Surgery Center on Sept 5, 2019. It was my first time there. I didn't know…read morewhat to expect. The facility was very clean and the staff were extremely professional. I was very nervous about my two procedures. The nurses put my mind at ease. They were so comforting and caring. I was so anxious about the anesthesia, but, the nurse anesthetist was wonderful to make me feel everything would be okay. My husband had a diabetic low sugar while we were there and they even took care of him. I would recommend this surgical center to everyone. We are very fortunate to have a place like this in Springfield. Sharon Woolf

I saw Dr Khan. This man should not be a doctor. He will put you on meds you are allergic to. When…read moretold your allergic he will say take it anyway. I saw Dr Khan 4 times every time the office was in shambles. The front desk is always had a disagreement with each other or the nurses in back. Horrible experiences. The office will not reply to concerns or complaints. I'm filing a complaint with the medical board. In my opinion this man is going to kill someone.

From the reception desk to the final moments, this was quite possibly the best experience I've ever…read morehad in a hospital E.R. Do I need to mention its brand new and state of the art? I walked in for stitches around 6:30 and walked out close to 8 Pm, all stitched up! The staff (this includes everyone I met there or even saw in the hallway) were so friendly and supportive. I told the person that was with me that I felt like I should be wearing a crown! Really, if you are in a situation where you need to be at a hospital, you owe it to yourself to try this just once. I promise you'll be leaving reviews extolling the virtues of this ER!