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Kettering Health

3.0 (2 reviews)
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Springfield Regional Medical Center - Labor and Delivery

Springfield Regional Medical Center

(28 reviews)

It takes a certain talent, I suppose, to simultaneously champion "professionalism" while…read moreorchestrating an elaborate farce of miscommunication, deception, and discrimination--yet the distinguished staff of Springfield Regional Medical Center and Clark State Community College somehow managed this remarkable feat. As a humble intern, father to a seven-year-old daughter, and aspiring medical laboratory technician in 2015, I was summarily dismissed from my internship not with the dignity of a conversation, nor the courtesy of a written warning, but via a piece of paper slyly slipped into my hand, accompanied by an enigmatic directive to call a supervisor who, with all the empathy of a malfunctioning answering machine, told me, "Leave the hospital." In that moment, my professional aspirations, financial stability, and trust in academic institutions were crushed--flattened like a hot pan in the dish pit I toiled in for years to pay for it all. Let us briefly pull back the velvet curtain and examine the star of this spectacle: the "Snow White Comment." In an industry that prides itself on clinical objectivity and evidence-based judgment, how delightful it is to discover that my facetious remark--saying Snow White was my girlfriend--was apparently interpreted as a dire indicator of mental illness. The staff's response? Not a gentle word, not a query into my well-being, not the faintest attempt at clarification. Instead, they fashioned a narrative where sarcasm morphed into psychosis, and humor was entirely forbidden--a bold new standard, no doubt, for preparing students for the real world. Keri William Richards, whose missive on my alleged "unprofessionalism" reads like the script of a melodrama. According to her, I was incorrigibly rogue, "not listening," "doing my own thing," and, most egregiously, "wasting his time and ours." This, despite not a single documented conversation, warning, or opportunity to improve--apparently, the sacred principle of feedback is reserved only for those faculty members whose professional conduct is not above reproach. Keri's definition of professionalism seems to be whispering lies behind closed doors and doing everything possible to refuse any sort of open dialogue or feedback. Let us be exceedingly clear: I was denied the fundamental right to know, to respond, and to correct. The staff, while clutching their pearls at my supposed lack of professionalism, demonstrated an Olympic-level ability to avoid direct communication and procedural transparency. In the end, they achieved only one thing: violating my rights under the Ohioans with Disabilities Act of 1969, which prohibits discrimination on the basis of perceived psychological disability, especially without due process or accommodation. It's almost as if irony itself drew up their policies. The harm was not limited to my sense of justice. It was financial--thousands of dollars in student loans for non-transferable, academically sub-par credits, all because Clark State sold me a bill of goods about their transferability. It was emotional--my trust in educators forever eroded, my self-confidence battered, my dreams of becoming a licensed MLT lost. Most cruelly, it was personal: As a father, I wanted only to build a better life for my daughter, to show her that hard work and education opened doors. Instead, I was shown the back door--quietly, furtively, without so much as a whisper of honesty. Yet, the ultimate punchline is that I did not wither. While Clark State and Springfield Regional Medical Center clung to their misconceptions, I worked--scrubbing hot pans in restaurants, burning the midnight oil, fighting for every new opportunity. I completed my bachelor's and a master's degree, and I now serve as a dual diagnostic clinician, helping those with substance use and mental health challenges. Clearly, clinical incompetency is not a malady from which I suffer. And so I say: if these institutions wish to lecture on professionalism, perhaps first consult a mirror. It is no small hypocrisy to preach patience, empathy, and growth while practicing cowardice, dishonesty, and discrimination.

I've had 2 recent stays. First was in ICU and I really can't complain there. Some things were…read moremildly annoying but in contrast to the other units, it wasn't bad. The return visit I had to be Re admitted but was taken to the 2nd floor. This was awful! I can't say one positive thing about this. After 2 nights of feeling like I was in a basement ( male nurse was creepy. He also turned off lights in hallway and I wasn't able to find the call light and my room was pitch black as well). No blanket, had a sheet but no one came in my room from 10 pm till about 5;30 am. I was miserably cold, frightened and literally felt abandoned in this awful place. Staffing was not good and no one working the unit told me anything. I was told the dr might discharge me on the 4th day but was able to convince the hospitalist to let me leave that night. NEVER will I agree to staying again. Awful !

Planned Parenthood - Springfield Health Center

Planned Parenthood - Springfield Health Center

(2 reviews)

While the staff are very kind and helpful, I have an issue with the appointment process. They gave…read moreme an appointment card after a BC shot and on the day I was supposed to go in, there was no one there and it was closed. I called PP and asked them why my local PP facility was closed even though they scheduled me for an appointment. I was told it was "because there is a party today." The lady on the phone who worked in customer service said that this kept happening at this location and she thankfully got me in on the next day. On an even worse note, my close friend usually gets texts and emails from them when it's her appointment time, but they never sent a message to her and now she might be pregnant because of this. When she called asking when her next appointment was, they told her she was a MONTH late for her shot. When asked why she didn't get any messages, they said that "the email was lowercase so it didn't send." She also did not receive a notice for her being a "no-show" either. She also never received an appointment card or any written documentation for an appointment. My appointment dates are always written on the information papers from the depo-shot as well and not in an actual appointment card. I am in no way bashing planned parenthood, but if you are using the Springfield MO facility, take extra care and attention to when you are due for shots or checkups and write them down and put them in your calendar. I NEVER write reviews but I would hate for someone to have an experience like this and miss crucial birth control shots or procedures in general. I understand people mess up, but this isn't the kind of thing to take lightly. Thank you for the staff for always being kind, and I hope that this issue is resolved soon! These people can truly help you, just make sure you can keep track of appointment times and dates.

I have been to 6 other appointments back home, trying to get my nexplanon implant removed but…read moreeverytime I would go, I'd back out & say i didn't want to remove it because I was scared. When I came here, I immediately felt welcomed & comfortable in the office. The staff is great, very friendly & understanding! I got blood work done, my implant removed & met some great people. I will definitely be back if need be!

Kettering Health - medcenters - Updated May 2026

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