Professional, helpful staff. Really understand how to care about people and look for the best…read moresolutions with their care. PCP hours might be unusual for a typical office but they allow me not to use sick time from work.

The office is clean and nice staff is friendly only here sometimes usually morning hours.read more

This place is great with workers who truly care! I usually don't like to review places like this…read more.. I honestly think saying you went to a place like a hospital it should be private or privileged info. But I admit I had to go here due to an old injury. I went in and there were many seats (spaced out for ppl who are afraid of being too close to one another) and sat down near the spot where you kind of "check-in"... There is a place where you instantly put all of your info and after you answer the other important questions, you get to sit and wait. I'd say about every 5 minutes a person gets called to be evaluated before they see a doctor. This seems like not a very involved place until you go from the desk to see a person who will help you. I had a kind person yesterday where it turned out they couldn't help me but let me know of a hospital that had the x-ray type scanning that I needed. I felt they were very kind to me. I will not forget that! If you think going to an e. r. is the best place to go then that might work. If you know somebody that knows what you need is an office or place like this then go here! Patient First makes you their priority. They have compassion and care and are willing to help. For regular medical problems go to Patient First!

Very unfortunate because the support staff, office, lab workers are excellent! The doctor who saw…read moreus was absolutely the worst medical professional we have ever encountered in our 70 some years. We both had gripping pains, diarrhea, felt sick. My husband started over a week ago. I started 4 days previous. Concerned about lettuce born pathogens, C diff in elderly, we finally went to Urgent Care. Instead of stool samples- they run up the Medicare bill with blood, urine.. ok.. A double masked rather large woman comes in. Hard to hear her thru the masks. Started telling my husband he needs CT for diverticulitis. He declines. I said we have the same symptoms. She tells me to be quiet. Says antibiotics could kill him. He says he will die. He takes antibiotics all the time. She finally gives him Flagyl. He signs against medical advice for CT & antibiotic. My turn. She says. She is not giving me anything. She doesn't like me. Because, behind the curtain, she must have heard me say, "Where the hell did she go to school?" She says, I am having heart problems. Need to go to ER for Echo right away. Need EKG. I say, no shortness of breath, can go up & down steps without problems, no symptoms? I decline both & sign her papers. It was a total waste of time for me. This woman is why Medicare is going bankrupt!

Facility was good when I was able to use it. Close by, ample parking, a bit hard to find because…read moreit was in the back of the building, but that helped with more privacy. The inside of the office seemed too dark since it wasn't easy for natural light to come in, but it was a nice place otherwise. Through the "temporary" transition to re-allocate patients to another office(s), there was no information about this transition and follow up appointments could not be made for 2 months at least to the new office. With the prior phone prompts, one had to wait for the prompts to pass by and not push a number. With the new system, one pushes a number to talk to the new office now. The network itself is reputable, but the transition from one office to another was not.

Streamlined, check-in, packets of tissues for patients, bottles of water and a coffee maker in the…read morewaiting room. Privacy policy attached to the clipboard so you don't have to ask for it! Very professional Front Desk staff with at least two languages, English and Spanish, fluency. Professional, medical assistant, very knowledgeable doctor. Exam room is very clean with exception of the floors, but we came literally 25 minutes before they closed. And, best yet, they were still accepting walk-ins up to their stated business hours on the front door, which was not true of other nearby urgent care centers.

I visited this urgent care on September 15, 2026, for routine STI screening. During registration, I…read morewas told to select symptoms or known exposure--even though neither was true--because my insurance supposedly would not cover routine screening. I was uncomfortable being encouraged to provide inaccurate medical information and was told I would otherwise have to pay out of pocket. Patients should not be pressured to misrepresent their symptoms or exposure history for billing purposes. I hope management reviews this location's policies and staff training.

It's permanently closed. Don't go there. When you call their number you get redirected to another…read moreEmergency dept that's 35 mins away. Ok never mind. HUP just 22 mins away

I gave a 1 star review because giving 0 was not an option. Worst experience of my entire life. The…read morereceptionist at the front, was unprofessional and had an attitude the entire time while speaking to her. The nurse walking me back to the room, was very snobby and I felt as if I was bothering her when its her job to help the patients. Once we got back into a room, we were sitting around for a while without seeing any nurses or personel. It is very dirty and outdated. As we were sitting in the room, we heard another patient screaming in pain for a minimum of 15 minutes without a nurse going in and/or helping. It was very disturbing and heartbreaking. Nonetheless, once the doctor FINALLY after waiting god knows how long, came in and his response when telling me the treatment was.. " I'm not sure if this will help but if it doesn't, just go to an ER that will admit you".... are you serious? They said they would give us crutches, never got them. So he had to walk out in pain while putting pressure on his foot. They let my boyfriend go home in extreme pain, pretty much being untreated. I wouldn't even go there for a paper cut! 10/10 DONT RECOMMEND. If it was up to me, that hospital would be shut down.

I made an appointment over the phone and the staff were friendly and informative. While in the…read moredoctor's office the staff member was clean, professional, and quick. I got everything I needed and they were helpful with any questions I had. The facility is mostly clean and easy to find.

Addy (hope I spelled that right!) from the front desk ROCKS and overall I have been having great…read moreexperiences so far with Mazzoni, particularly in terms of transgender care. They quickly helped me get the medication I need and even referred me to LGBTQ+ friendly therapists. Thank you Mazonni :)