This spa was spotless, with a beautiful interior that its central Rittenhouse Square location…read moredemands. The front desk and merchandise area/store are in the first floor and services are rendered on the second level. I received excellent service from Simone for my facial. Other Staff was pleasant and welcoming, as well. My face was radiant soft and smooth after my service and I appreciate the tailored recommendations for care and products I received. Massages, nail care etc. are also offered, in addition to facials. The services are not cheap, however, you may find the quality and experience to be worth the cost.

Kelly and Geo were incredible and tailored the experience to us. They were nice, accessible and…read moretook great care of us. We love coming here- looking forward to next visit. This is an elite establishment.

Was gifted a certificate to this spa for my birthday so I was really looking forward to my little…read moreself care day... I arrived a few minutes behind schedule (7 minutes to be exact) and the staff was kind of rude about it--Granted the traffic downtown was crazy maybe I should've left sooner but while getting ready to make a cup of tea, after being told I could by one person, I was then told that I had to wait until after my service which was understandable considering I was about to get a massage but it just made me feel uncomfortable honestly--And took me a while to get relaxed during my experience. The service felt rushed needless to say and I wouldn't recommend or return to this establishment; I've had better spa experiences so nothing special going on here.

Great great experience here! From check-in to check-out, everything went smoothly and everybody was…read morehelpful and sweet. We got a couples massage, which was nice and relaxing. The bathrooms are super clean and have all the things you need. The facilities felt luxurious and relaxing, just what you want in a spa. The only thing is I wish they had a separate pool from the rest of the hotel because it was a little busy and loud with kids, kinda took away from the zen. But overall, great experience.

Mylynn is fantastic! She takes her time with her services and ensures that you leave with a smooth…read moreand clean face. I had facials with her, and her service did not disappoint. She is funny and sociable. For facial services in Rittenhouse, her prices are very reasonable. Next service is in a few weeks. Im excited!

I have tried many facial places, but they always give me pimples and breakout after. Finally, I…read morefound Mylynn through my coworker. I fell in love with her on my first visit. After that I keep coming back to her. I love Mylynn, she's the best with what she does. All her skincare products that she uses are organics and it makes your face soft, smooth and glows. And She always give me advices on how to take care of my face and recommended good products that benefit your skin. I like that She takes her time and make sure you get all your treatment, even it goes pass the set time. She also gives you messages on the neck, shoulders, and arms while she was doing the facial. It's a bonus! Not every facial places do that! It makes you feel good, relaxing and refreshing afterwards. I recommended her to all my friends and they love her! Every visits, I come out with a happy face. Tip: she accepts cash or Venmo only! Make sure you call and make appointment with her before you go, because she's the only person that does facial. Highly recommended! You won't disappointed.

My experience here was thoroughly relaxing. I had a great masseuse, Allyssa, who did a fantastic…read morejob listening to my problem areas which I told her in our quick chat before the massage were my shoulders and upper back. She spent a considerable portion of the 60 minutes on these areas, which I appreciated. The ambiance in the waiting area is very calm and inviting and it's super simple to set up an appointment online. Overall a phenomenal experience.

Didn't feel private and therefore was not relaxing. The massage was decent but not great.read more

Amazing and life changing services. Penny knows exactly what to do. very nice spa with friendly and…read morehelpful staff.

I had an extraordinary Craniosacral session with Penny taking my post orthopedic surgeries to the…read morenext level of healing. I had two orthopedic surgeries, hip replacement and 5 months later repair for a fractured tibia. Limited mobility during recovery created imbalance in my body. Penny has an amazing "attunement" to the physical and energetic body. The craniosacral session helped rebalance and take me to a new level of healing. I highly recommend Eviama Life Space, Penny, and craniosacral treatment.

Received the best massage of my life today. I've been here before with a friend and loved it, but…read morethis my first time going solo. I had Hillary for my massage and she was attentive, hit all the right spots, and took her time. There were knots I didn't even know I had that she took well care of. Followed up my massage with a sauna session and when I tell you you have to do both... DO BOTH. It helped so much to ease the achiness that naturally comes from a massage that works all your muscles. It's a very meditative, relaxing, detoxing experience. I left feeling so energized, renewed! And all the staff were warm and welcoming overall. I will certainly be back!

I've had 2 services here as I was gifted a gift card. The first session I tried 60 minute massage,…read moreand based on the recommendation of my 1st massage therapist, I returned about a month later for a massage + cupping. My first massage was ok, solid but nothing that would have pushed me to return. She was kind, listened to my concerns, but I need very specific type of massage and therapy for my needs. She absolutely tried her best, it just wasn't up to par for me. My second massage with cupping was much better, from the owner Sara! Her technique was very good, and what I'm usually looking for. She did a great job warming up my body, slowly increasing mobility and stretching certain areas, and then isolated certain muscles and kneaded a lot of my tension out in the areas I expressed to her. I'm not sure if cupping actually does anything, feels more like a pseudoscience to me. But based on my experience, I would absolutely return for a massage with Sara. The space is absolutely beautiful as well, see pictures. I would recommend this business based on my experiences! I have not attended yoga or their sauna yet, so cannot comment on that.

I was genuinely excited to visit Away Spa at the W after receiving a $300 gift card as a gift. I…read morebooked a massage right away -- but then realized I had accidentally scheduled it on my boyfriend's birthday. Wanting to respect their 24-hour cancellation policy, I immediately called to reschedule. During that call, I asked whether they had availability that upcoming Saturday. They said yes, but that the rate would be higher. No problem -- I then said, "Let's just do Wednesday," meaning the following Wednesday. Two days later; Wednesday arrives (not the following Wednesday) and I receive a call informing me that I had missed my appointment . I explained the misunderstanding and also let them know that I had never received any confirmation text or email regarding this new appointment date. I was told they do send reminders -- but eventually learned that all confirmations had been sent to the person who purchased the gift card, not to me, the person actually using the service. So I never saw a single reminder about my rescheduled appointment. Because they considered it a "missed appointment," I was then informed that most of the $300 gift card value was forfeited, leaving me with only about $79-$100 remaining. I was also offered a "complimentary day pass," which surprised me, because I thought spa access normally came with a booked service. At that point I was so disappointed and honestly hurt by the experience that I chose not to reschedule. What made it even more frustrating was that the gift-giver later showed me the confirmation that they received -- meaning the spa knew the booking belonged to me, yet still directed communication elsewhere while holding me responsible for the policy. I completely understand the need for cancellation policies. However, this situation felt extremely rigid and unfair given the miscommunication, lack of direct confirmation to the guest, and the fact that I reached out promptly to reschedule in good faith. I had really been looking forward to a relaxing experience here -- but unfortunately, the way this was handled left a very negative impression.

Had a group massage with some collleagues and this was such a wonderful experiences! We came in the…read moreafternoon after work and were able to unwind! All of our therapists were wonderful for our regular massages and we will be back!

Came in for a couples massage today and had a wonderful experience. It was both our first ever…read moremassage, and both Molly and Norris did a great job. They asked us questions pertaining to our intake we filled out online so they could best address our body areas of concern. So relaxing and enjoyable, worth every penny.

Hands down the best massage I've ever had. Sam H listen to my expectations and over delivered. I…read moreleft feeling a lot lighter and more relaxed than ever before. Would highly recommend if your body is holding a lot of tension and stress

This post is not about pictures, but the experience. TOP NOTCH spa experience in Rittenhouse!!! It…read morestarted with the welcome and check-in. The staff were extremely friendly and inviting into the space. I received a massage with hot stones by Renee and a hydra facial by Lana, to include the lip mask. They both were wonderful and knowledgeable! So kind, professional and very happy with how I feel and my skin looks. You can add on to your services for additional charges, including in the hair salon. Afterwards, we hung in the lounge to center and went to the pool. Then, enjoyed the sauna and steam room, which is in the locker and shower area. The spa is within the hotel, so you can order food, and get free valet. Just have them stamp your ticket. There is an 18% gratuity for all services, but that does not include staff who clean and stock the locker areas, so take care of them too! Enjoy!

The people of Philadelphia need to know: the pool at this spa is NOT a spa pool. Do not book a…read moretreatment here thinking this will be an elegant, relaxing spa experience. The "spa pool" is the hotel pool and it was overrun with a loud children's birthday party. The whole experience was one stars but I've upped it to two as we were comped and given discounts for the "chaos". Massages were mediocre at best but mostly we were truly shocked by the disorganization and false advertising. Food also took hours to arrive. Not recommended. Go anywhere else.

This place is super popular with locals, expect kids even at late evenings, and is much more a…read moresports bar socializing atmosphere- not a serene spa! I can see why it's loved and a great community experience, but it isn't my speed. The facilities all seem to be in good order- cold room, hammam, hot tubs, pools, plunge area, infrared, steam saunas, you DO have it all right here and can stay for ages including BYOB with many groups just drinking and rotating around while relaxing with friends. The atmosphere is cacophony- dozens of signs from different times and different fonts and different warnings plastered on every single surface. Hallways are small and dark. You have slippers and robes and towels easily available and everything you get is well priced. It's simply too loud for my spa preferences. It was odd who was asked to hand over phones to keep behind the front desk and who was not. And the shower in the ladies bathroom IS in bad shape. But I can see why it's hard to find parking during peak times and will be a go to place for many.

, , :…read more I am extremely disappointed with my visit to this establishment. My friends and I arrived well before closing time and were sitting quietly at our table, not causing any disturbance. However, the staff began rushing us to leave significantly earlier than the posted closing hours. They started turning off the lights, stopped the music, and began cleaning right around us. It was clear they wanted us out -- despite the fact that we were still well within the allowed time. When we calmly questioned this and asked for an explanation, instead of engaging in a respectful dialogue, the staff called the police. Let me repeat that: the police were called simply because we were present during business hours and politely asked why we were being pushed out. It was humiliating, absurd, and completely uncalled for. I have rarely seen such blatant disrespect toward paying customers. An establishment that calls the police on well-behaved guests does not deserve even a single star. This kind of behavior by the staff is shameful and shows a complete lack of professionalism. I strongly recommend that management urgently review their service standards and retrain the staff. My friends and I will never return -- and I do not recommend this place to anyone.