Rafael (store manager) gave inaccurate information over the phone that led me to come into the…read morestore unnecessarily. The product wasn't available on the floor, required a wait to access, and I was then told it couldn't be purchased outright--only through a payment plan. This was never communicated in advance. I came in ready to purchase immediately, so this was a complete waste of time. Very poor communication and a frustrating experience.

I have been an AT&T customer for over 25 years. Went into…read moreget a new phone for my son and had been there two days prior. I was given prices that were acceptable, but the store was closing and said I would come back on Black Friday. When I said I wanted to get the phone and the deal that I was offered the deal was no longer available on Black Friday. The Indian female in the Southampton store was absurdly rude, and obviously did not want any business other than high commission sale. "We do not sell phones here if you want a phone go to Apple". When I asked how much the phone is all she would reply was with how much it was per month times the 36 month plan". "$929 minus a $350 trade and equals $579 divided by 36 months equals $16.08 a month. "No that's not how it works, it's $28 a month. She is a liar and the thief and should be fired. I am also calling AT&T to complain.

Upgraded service now nothing works. Alexa, security cameras, sleep number bed. Basically was told…read moretoo bad. I wanted the cables system back but they can't do that! Ridiculous!

I have been trying to get Optimum to install fiber for literally 3 years now. They make…read moreappointments for technicians to come, I stay home all day, no one shows up. Repeatedly.

Excellent professional, courteous and knowledgeable service from Ronald and Will at the Verizon…read moreBridgehampton Store in Bridgehampton, NY.

I spent nearly 2 hours with at this establishment setting up a new phone day 1, guy puts in my old…read moreSim card to my new phone, I even questioned if that was the right move knowing it wasn't, an he was dismissive an still put it in. My new phone worked for less than 24 hours before having to go back in here where I spent 2 more hours trying to get new Sim card in and my phone working - where they couldn't get it activated. Verizon store sent me home telling me to call Verizon in the morning where they will resolve the issue, and I spent 3 more hours on the phone with verizon that didn't work! I had to go back in for 3rd day in a row and spent 4 more hours in the store. Nearly 8 hours in 3 days in this store!! Just to have a working phone! Turns out the problem was all due to the smart watch, which isn't even working correctly after the fact. On top of it, as I was leaving the store, Kim Was making passive-aggressive comments as I walked out! So unprofessional I spent 200+ bucks on ubers trying to get their mistakes resolved. On top of this, they sold me a galaxy watch 5 and the girl Kim who sold it to me didn't tell me that if I return it, there is a $50 re stock fee!! The guy Ronald tells me afterward! Who does that?? So sloppy. (I appreciate Willie's help that 2nd night despite not getting results) At the end of the day , I DO NOT RECOMMEND.

My girlfriend and I came in with broken iPhone screens. Mine was a clean crack across the front…read more Hers was entirely shattered to the point of shedding glass shards. We chatted briefly with the man behind the counter and went shopping. One hour later, both had been repaired perfectly. It was a rough hour without my phone, but now it's good as new. The guy who repaired our phones was fantastic, and the repair was cheaper than other places we looked at on the island. The shop is located inside of a trade store called Wilson Express (or something like that) across the street from TJ Maxx.

Poor service, incompetent employees stay away if you need to get a device fixed. The business…read morerecently had a covid scare and had to shut down facilities for two weeks...apparently. Diligenter Calcare with these guys...