Terrible massage- used some electric massage tool instead of hands. Walked on back and legs but…read morealmost damaged knees with too much weight. Not a very clean environment. Very dark. Shorted on time- paid $80 for hr and was done in 45 minutes. Then demanded tip. Stay away from this place.

Very dark inside probably from super bright day outside. Masseuse was very considerate, kneaded…read moreback and legs with strength. Thorough. Asked for an hour got an hour. I'll come back. Left feeling rejuvenayted.

Moved to Spokane very recently looking for a new masseuse. spa was clean which is nice. Katie did…read morean amazing job firm pressure and hit the shoulders back and hamstrings well. Even found a couple of trouble areas without my telling her. Katie's a great masseuse and price was reasonable. I will be an ongoing customer!

Tina's massages are amazing. I followed her from another massage spa and was excited to hear she…read morehad her own massage parlor. My body feels so relaxed and less tense after every massage. She is easy to communicate with, and I have not had any problem getting in last minute. Her prices are extremely reasonable!

The staff at the front desk were so welcoming. And my aesthetician Amy was fabulous. My facial was…read morerelaxing and felt heavenly with the products and techniques that she used. I will be back!

We have always had a fabulous experience at The Brickhouse. Front desk staff have always been…read moreextremely helpful and kind. The massage specialist always do such a great job. We always leave very relaxed and happy. Love The Brickhouse!

Lisa was very friendly and welcoming. She made me feel very comfortable. She hit all the spots. I…read morewanted a same day massage while on vacation and other places were closed or booked. I definitely will return

Great massage! No complaints at all. Nice atmosphere and temperature. Clean and well kept.read more

Tori Molloy is a horrible massage therapist, I'm not sure how they/them has even gotten this job!…read moreHorrible customer service and snarky attitude, it is flat out the only reason I will not be returning to Elements Massage! This better be taken care of.

First and foremost, this review is more regarding one specific therapist, rather than the location…read moreitself. I USUALLY have an excellent experience here. I scheduled for a two hour massage via their website the night before. I booked with April who I had booked with once previously a long time ago. I didn't care for her demeanor then either but I wrote it off as a fluke and maybe me being oversensitive. Fast forward to today... I check in over 15 minutes early and the receptionist politely relays a request from April to ask me if I would consider reducing my session to a 90 minute instead of the 2 hours that I booked. Reason why? Because she was worried that me getting a 2 hour massage would possibly encroach on the time of her client following me because of the time it takes to transition between clients. WTF?! I replied, "I'd rather not. I requested 2 hours and that's what I'd prefer to receive." The receptionist was 100% understanding and very professional about it. I then remembered my last session with April and decided, "...you know what, I'll just schedule tomorrow with someone else." which I did. The receptionist was extremely polite, professional and very apologetic. I could tell that she was mildly uncomfortable even making the request to begin with. I told her that she should definitely relay my displeasure to April because in my words, "...that sounds like a her problem not a me problem if she can't properly manage her transition time between clients." The receptionist agreed and mentioned that she already intended to let the manager know about the incident. Again, I USUALLY have a great experience at Elements...but I'm 2 for 2 with April for having a less than pleasant experience. I will continue to come to Elements in the valley, but April is definitely a never again...or ANY therapist that requests that I sacrifice time off of a scheduled session due to their own poor time management between clients. THOROUGHLY displeased with her and any other therapist who conducts themselves this way.

Got ripped off today, paid for an hour massage and got a half hour. Got welcomed at the door right…read moreaway.

I have just had a massage from April. I have to say if you are looking for an outstanding and…read morerelaxing one I would suggest trying April at Spokane Valley Massage. I have tried many different places in the Valley, but I now will always go to April.

I ask for Cindy and she said not there she told me she would give me a good massage. Showed me to a…read moreroom and weighting for 5 min and she walked in and started a light massage and told her harder and she did and work on me for only 30 min and went got a hot and told she was done. I really didn't like there.