Very dark inside probably from super bright day outside. Masseuse was very considerate, kneaded…read moreback and legs with strength. Thorough. Asked for an hour got an hour. I'll come back. Left feeling rejuvenayted.

Terrible massage- used some electric massage tool instead of hands. Walked on back and legs but…read morealmost damaged knees with too much weight. Not a very clean environment. Very dark. Shorted on time- paid $80 for hr and was done in 45 minutes. Then demanded tip. Stay away from this place.

Moved to Spokane very recently looking for a new masseuse. spa was clean which is nice. Katie did…read morean amazing job firm pressure and hit the shoulders back and hamstrings well. Even found a couple of trouble areas without my telling her. Katie's a great masseuse and price was reasonable. I will be an ongoing customer!

Tina's massages are amazing. I followed her from another massage spa and was excited to hear she…read morehad her own massage parlor. My body feels so relaxed and less tense after every massage. She is easy to communicate with, and I have not had any problem getting in last minute. Her prices are extremely reasonable!

The nail tech was amazing and answered any/all questions I had. Also put my mind at ease about…read moretrying gel nails if I wanted to in the future without being pushy (I have had bad experiences with gel nails in the past). Super detail oriented as well and made sure the edges were clean. Also very relaxing environment and made me feel welcome!

Best experience ever! The service was amazing! The location is so pleasant to go to! I always feel…read moreso pampered! But underlying all the above is how truly professional and knowledgeable the staff truly are!!!

Great massage! No complaints at all. Nice atmosphere and temperature. Clean and well kept.read more

I purchased the 90 minutes massage for $110. Reasonable price…read more The service itself was good. 90 minutes of professional service. Then, when I'm done, I get dressed and give her $20 as a tip. She looks at it and laughs, "Most people give $30 or $40." First, if someone is tipping $40 on $110, it is because of their overwhelming generosity. Second, a tip represents money a customer gives beyond the cost of service. No one is owed a tip and they cannot be expected. If you want more money, raise your prices. Third, given that I won't be back, it's not immediately clear that this sort of behavior is a wise economic strategy.

So far the therapists have been WONDERFUL. Kad, Brook & Halo. They all have their own special…read morestrengths & talents. The front desk seems flexible with getting me in and on the occasion that I have to cancel, they are easy to work with. Texting is convenient with them as well. Even the manager seems personable. The therapists knowledge of the body is high level but they do not over-step, they know when to refer you to a chiropractor or another professional. The prices are a little high but so far the experience is beneficial.

First and foremost, this review is more regarding one specific therapist, rather than the location…read moreitself. I USUALLY have an excellent experience here. I scheduled for a two hour massage via their website the night before. I booked with April who I had booked with once previously a long time ago. I didn't care for her demeanor then either but I wrote it off as a fluke and maybe me being oversensitive. Fast forward to today... I check in over 15 minutes early and the receptionist politely relays a request from April to ask me if I would consider reducing my session to a 90 minute instead of the 2 hours that I booked. Reason why? Because she was worried that me getting a 2 hour massage would possibly encroach on the time of her client following me because of the time it takes to transition between clients. WTF?! I replied, "I'd rather not. I requested 2 hours and that's what I'd prefer to receive." The receptionist was 100% understanding and very professional about it. I then remembered my last session with April and decided, "...you know what, I'll just schedule tomorrow with someone else." which I did. The receptionist was extremely polite, professional and very apologetic. I could tell that she was mildly uncomfortable even making the request to begin with. I told her that she should definitely relay my displeasure to April because in my words, "...that sounds like a her problem not a me problem if she can't properly manage her transition time between clients." The receptionist agreed and mentioned that she already intended to let the manager know about the incident. Again, I USUALLY have a great experience at Elements...but I'm 2 for 2 with April for having a less than pleasant experience. I will continue to come to Elements in the valley, but April is definitely a never again...or ANY therapist that requests that I sacrifice time off of a scheduled session due to their own poor time management between clients. THOROUGHLY displeased with her and any other therapist who conducts themselves this way.

Got ripped off today, paid for an hour massage and got a half hour. Got welcomed at the door right…read moreaway.

I have just had a massage from April. I have to say if you are looking for an outstanding and…read morerelaxing one I would suggest trying April at Spokane Valley Massage. I have tried many different places in the Valley, but I now will always go to April.

I ask for Cindy and she said not there she told me she would give me a good massage. Showed me to a…read moreroom and weighting for 5 min and she walked in and started a light massage and told her harder and she did and work on me for only 30 min and went got a hot and told she was done. I really didn't like there.