Let's start with the positives:
Spacious plots
Has spots with full hook ups even through the winter (not all spots and not like I would go back to use) but great none the less.
Best playground I have seen for kids at campgrounds although the kids are very loud so if you don't like loud ask for a space away from the playground.
Evening shift office staff are super nice, friendly, really understand the customer service role.
Full bathrooms in the main building. Cleaned daily (just avoid the cleaning lady).
Gas station, convenience store and liquor store attached to the office
Yards professionally maintained (maybe a little too much at times as there seemed to be mowing or weed wacking more often then not).
A lot of the campers, even full timers keep spaces clean and are friendly (a lot, not all).
Absolutely beautiful provincial park 7 km down the road.
Honestly, there isn't A LOT I can say that isn't positive. The cons though are reasons I will never be back.
Here are the cons:
Its definitely the most priciest campground I have been to and their prices don't even include electricity. You pay for that once you leave.
Its on the corner of two highways. The highway noise, depending on where in the Campground you are located is horrendous.
The corner of the highway is known for accidents. I know of at least 5 ranging from minor to severe while I was there and I wasn't there long.
The rules say one thing but a lot of people get away with breaking them, even if the office becomes aware of it but then say "we can't do anything if we don't see it." Example: not allowed to do ANY car work on the premises. The amount of car work I saw while there was astounding. Even as workers drive by and nothing is said or done. No dogs off leash or to be left outside unattended and dog poop is supposed to be picked up right away ( understandable, no complaints with the rule) but when you walk your dogs through the Campground rows, you will see a motorhome with a dog chained outside all hours of the day who barks at everyone and everything surrounded by piles of poop (but I guess the guy works there so he's exempt from that rule).
Firepits. Some people are lucky where their firepit is but a lot of the firepits I saw, including mine, was so close to neighbors. Had a fire while there and decided to put it out because I didnt want to risk an ember getting lose and setting their trailer on fire (also, no covers for the firepits so hard to control fly aways).
Quiet time is 11 (pretty standard, no complaints there) but despite the amount of people who work there thats living there, people are still out and loud all hours of the night and theres nothing to be done about it.
I went to the pond to fish once. Its nothing spectacular. But the pond is attached to the backyard of a house there (I originally thought owner but apparently not. Definitely cranky old man though). Anyway, I was laughing and talking with my friend and I guess he was out in his backyard (maybe?). I didnt think we were that loud but he came out yelling at us to be quiet because he's trying to relax. Maybe not a great place for a man-made pond?
The owner, even when around couldn't be reached. If I had a question the office couldn't answer, I was told they would ask when the owner was available and never heard back. Met a guy at the dog park though and he said that he lived there since early April and put a request in to make a deck and months later still had heard no word even though he keeps checking in so that explains something....
I already went over the evening staff being great. The morning/afternoon staff.... probably just avoid. The one lady always has this look on her face if your talking to her (not just me, I've seen how she is with others too) that looks like she just cant wait to be done with you, and her tone is really no better. Felt like I was a burden anytime I had a question. And the person who cleans the washrooms, when they clean the men's, will put a sign on the door so you dont go in. But doesn't for the women's. Got snapped at one morning on our way out to Banff because I stopped to use the washroom first. Used the key card to open the door, opened it and went to walk in and got "No! You cant use right now! Can't you see I'm cleaning?" I had hardly made it into the bathroom to even notice they were there. Almost certain they were cursing at me as I left but I couldn't completely understand with the accent.
And then we decided to leave early. They do not do refunds. They use for credit towards your next stay. Even if you express you will not ever be back unless management is taken over by someone else and they clean house. And then the electricity comes off your credit card even though they have days worth of stay time left as credit. read more