My immobile husband was here for 2 months and it was the best of the three nursing homes/skilled…read morenursing facilities that we had been to in the Houston area.in the last 8 monhts. The food was excellent, facility super clean, Rehab therapists excellent and overall care good. We did have some challenges with my husband's demanding care at first but overtime we worked it our with the caring Director of Nursing Annie and amazing new Executive Director Michael. There were so many positives at Brazo Towers that I recommend it. The care of a stroke patient such as my husband is very difficult and necessitates a very active family advocate all the time. We were very disappointed in the lack of patient activities. Although a vigorous monthly calendar was posted very little activities occurred during my husband's stay. When we were leaving we saw indication regarding possible improvement in that area as well.

Had the horrible misfortune meeting social worker Kathleen Kuznicki, about a week ago and then…read moreagain yesterday. Thought maybe she was just having a bad day but unfortunately she was just as unpleasant yesterday as she was last week. Very condescending and horrible bedside manner, if this place has any others like her I would NOT recommended having your loved ones stay here.

Extended care center very good highly recommended nursing care and PT/OT VERY GOOD. Social worker…read morehelpful to fam as well

Just a wonderful place for our mom. The people that work here are so caring and attentive. The…read morefacility is maintained beautifully. Clarewood House is a treasure.

Great place to live, it is first class all the way. The food is awesome, great exercise programs…read moreand residents are friendly and welcoming .

The nurses and CNA's are good with the patients. My complaint is with the low level of care for my…read moremom who has cognitive impairments and is a fall risk. That is not a good combination here. I do not feel they are equipped with enough staff to handle how many patients they have and the nurse call response time at night is unacceptable.

Just moved my brother there in March. He is so happy there. Mary is wonderful.read more

Been living here for over 5 years and haven't had any major issues during my time. Mary Jewel, the…read moreproperty manger, takes great pride in looking after the property and its residents. It's safe, quiet, and affordable living with quick access to the city. Great place to live!

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

We have been Erickson priority list members for two years and have spent a considerable amount of…read moretime at Eagles Trace prior to our planned move into Hummingbird Square. Our experience has been a solid 10 with every aspect of the community, and we wouldn't necessarily qualify as easy to please. The grounds and buildings are immaculate, staff in all areas are friendly and accommodating, and the food in all dining venues is consistently restaurant quality with incredible variety. Residents are genuinely enjoying their retirement here and there is a relaxed, friendly culture. There is an impressive range of activities, classes, interest groups and entertainment. Having spent a 40-yr career in healthcare, I asked to tour the assisted living, memory care and skilled nursing units. All reflected high quality care in immaculately clean, homelike surroundings. As long term care goes, this is as good as it gets (as a former nursing home administrator and director of nursing service, I'm in a position to assess this accurately). We researched life plan communities for several yrs and are satisfied that we made the best choice, as more than 20k other Erickson residents have done across the US.

They don't care what the residents want. They just say WE'll LOOK INTO IT. THE food is ALWAYS cold…read moreand they have lots of bed bugs I fell out of bed once and it took them 2 hours to get me off the bedroom floor

When a retired registered nurse uses Post-Health to recover from knee surgery and loves the quality…read moreof nurses & therapists it's a good day! The mother of my previous boss healed well and relatively quickly after seeing Post-Health for 8 weeks. Her 2 neighbors tried using Post-Health after seeing her results but couldn't due to the limited nature of their managed care plans.

Very unprofessional and disorganized business. It's even more worrisome because it has your - or…read moreyour loved one's - health insurance and other intimate information. So when my sister texted me they contacted her, I called them back and was very blunt and up front. Information had not been updated and changed and I should be the first contact. Dad moved with me and the past weeks had been chaotic as appts were made and my phone was binging and zinging and singing as duplicates of calls and texts were being exchanged. Debbie said she understood. She would have the Occupational Therapist and the RN contact me to schedule. At least that went smoothly. But OT was once a week. She'll be back next week. ... Hope her assessment was good - but I still cringed. Home Health Care was selected because 76 year old dad was in a hospital bed for 2 weeks. But the same ones don't stay committed to the care. PT contacted Sis Because bing-zing-eek! until I was added to the mix. It's a good thing this isn't a TRUE HIPAA violation, right? Glad it's family and not ex wives or girlfriends, since information isn't updated in the SAME COMPANY. Oh. So an RN is coming Friday. I explain dad's INR is low and we really need to make sure we check it. I also explained some medicine changes and his PCP's concern to monitor his vitals as we endure his safety. RN calls AFTER she left with Dad's INR. Which was far from therapeutic, as ANY RN would know. They tend to want to schedule the day before. I don't understand, since it's preapproved by Doctor orders. Nothing has been consistent. No RN visit the following week. Actually, only one person came all week and PT was supposed to be three times .... no one even called this week. Whether it's your loved one or someone you know, don't use this service. It's my first personal experience with home health care but they truly suck. Their scores were high on the documents provided. I'm definitely getting in touch with medicare. I don't know what an Aiden score is, but I'll reach out to them. From what I hear, their coordinator had helped the company immensely, then left. I think he was the driving force because it's a putter now.

Beautiful Luxury Home Apartments. Very beautiful to see. There is so much to enjoy living here…read more Kimberly Lantz was a terrific host that showed me around. We had lunch on the top floor with a gorgeous view of the city from every angle. The food was delicious. Kim even checked on me after the storm. Ten stars.

Excellent food & upscale retirement /memory care. Good location & cannot find a more luxurious…read moresetting.

A wonderful community to live in. My mother enjoyed it very much. She made lots of friends. And she…read morewas independent in her own apartment. I can't say enough good things about Oak Park retirement community.

A super place to live, eat & entertainment. A great place to retire & make new friends!read more

This company was excellent with my special ed sister when she was in her end of life stages. They…read morecame out immediately when we got her home and anytime I needed meds, they were delivered within 3-4 hours. Very nice/professional employees and every time I called they answered all of my questions and always called me back quickly. I would definitely recommend this company, they were great. Thank you for everything during a very difficult time in my life.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.