I have an older Graco Spray Gun; couldn't find anything on the internet. Contacted Graco they don't carry parts but told me parts are available at most local distributor and if they didn't have them they can order them for me. I checked a couple places near me and no luck one fuy said 5o try this place because they specialize in painting tools. I came and they had everything! It cost me! Now I have my spray gun back to almost new. read more

They are very helpful. Very knowledgeable and informative. The 2 sprayers I got back work great.

I took a machine to get a diagnostic, but I decided not to repair it with them, when they gave it to me It was Open with loose parts they give me bad service because I didn't want to fix it with them. read more

I wish I can give them 0 Stars. Rude pepole I took my sprayer there at the beginning of June. Bill told me that it's going to take approximately 3 weeks. I called after 3 weeks and Chris answer the phone, I ask about the status of my sprayer, He said we did not get to your sprayer yet, I ask how much longer it's going to take? he said about another week, if you don't like it come and pick up the sprayer, that was his respond. I WISH I DID. About a week later they called me and told me that the sprayer is ready, almost $700. I picked it up and tried it the same day, same problem. I called them the same day which was on a Friday, I told them that the sprayer is not fixed, I took it back, they ask me if I strain the paint? I said yes, but that as nothing to do with straining the paint. They told me that one of my hoses is loose. Still did not work properly. I'LL NEVER TAKE ANYTHING TO THAT PLACE AGAIN read more

I am very disappointed with the supposed manager I was on the phone with extremely rude and disrespectful i was trying to tell about my sprayer just for him to say he does not care. I have been a customer for the last 20 years and this is the last time i will take my sprayers there. He said he does not care but im sure the owner cares about losing a customer i guess im the one who really dosent care ... read more

These guys have a tough job! When our equipment breaks down they take the time to try and trouble shoot it with us. If we can't troubleshoot it they do a pretty thorough diagnostic and fix the problem. It's easy to get frustrated with the messenger but they do the job right. My only complaint is that they do not do classes because if you ask questions and listen they will help you teach your crew to take better care of your equipment. read more

One star, only because I cannot give them zero stars. These guys are just flat rude. We will never use them again.

I value honesty more than anything when dealing with a technician in any field. Mark, Chris and Joe exemplify that. Great place to buy anything airless paint sprayer and pressure washer related. They have an incredible selection of guns, tips and hard to find atomizing agents. Above all they are the best skilled technicians when it comes to maintenance on paint sprayers and pressure washers. By accident one of my employees took a sprayer needing work done to the "Spray Shop", which is not Spray Mart! I had to figure this out the hard way. My sprayer was serviced at the spray shop, he used used parts saying they were new, then said its good as new. Not honest. Days later my sprayer was again losing pressure. I then took it to Spray Mart ll. Chris told me that a bunch of latex paint was wrapped around the piston. And anyone who replaced the packing should have seen this. I will never go anywhere else. I suggest you don't either. Get your machines serviced right the 1st time. Go to Spray Mart for all your needs read more

This place is horrible it took me less than 1 minute to get a big F'u by the employee (Tall curly brown haired white guy) and walk out knowing I don't want to give a penny to these guys. I am not a full time contractor but I am licensed I have several thousand dollars in airless spray equipment that I use. I am not some clueless Joe off the street asking stupid questions to a company catering to professionals. Me- Hi I'm looking for a Graco HVLP spray gun, I'm looking for a lower end spray gun only. Emp- Never heard of 'Lower end" Graco Me- I'm looking for something in the range of about $150. Emp- Graco only make high end, followed by a blank stare of "your still here?" Mind you I am the only person in the store and his attitude and posture were that I was inconveniencing him with my questions. When I got home I did a search to verify that I was not asking a stupid question. What do I find, Graco Finex line of guns ranging from 120-200. There was no offer of an alternate brand, product, or you might try this other place. Aircold supply & Sherwin Williams are places I use that are great about if they don't carry what I want they suggest other vendors. read more

I been coming here for years. Now one around here does this type of work. But to be honest I feel like doing so. Here's the deal these guys are the rudest individuals I have ever meet. To be honest I have to practically say nothing to just get out of there. They guys act like there always right and act like customers don't even matter. To the owner Mark I know you man and if you don't get control over your employees there going to ruin your business. I have bit my tongue for soo long and now it's time to speak. Today they treated me horribly. I have a business and if I treated my customers like these guys do I would be out of business. And I know for a fact that attitude reflects leadership . You only let your employees act the way you allow them too. But oh well! read more

The reviews are correct this guy Chris is a real prick I rented a Titan from them got to the job gun gun popped apart I called him called him and told him about this he said what are you doing in my gun I said I wasn't in your gun it came apart I then had to stop what I was doing clean the machine bring it back get charged for 3 days and told I was the one that broke it cuz he checks every machine to the t B's this guy should be fired and I will be going back to get my money back. And as far as knowledgeable didn't know nothing about machine at all asked him what chip would be best for my application you said I don't know figure it out yourself yeah this place shouldn't even be in business read more

I phoned in to inquire about a repair and the gentleman who answered the phone was extremely RUDE. By far the worst customer service I have experienced, ever. Not a lot of places like this left and it's unfortunate that they don't know how to treat the customer. read more

honestly, i cant say what all these negative reviews are about. of course they are older, so that may explain things. I can speak for the last year however. The guys working here are awesome and trained to the T. When you walk in you feel welcomed and you know you are dealing with people that are going to be able to handle your equipment. they have always been prompt and never hesitate to answer any questions or concerns I have with regards to the services they offer. the guys here are well trained. I think people get a misguided idea simply because they don't "look" a certain way, but they've got their stuff together. The pricing is more than fair, service is quick, and the staff is knowledgeable and welcoming to everyone. I really hope that they start asking their customers to hop on here and let people know how great they are! We Love You SprayMart read more

I have owned a house painting company in San Jose since 1992. Spray mart has been taking care of me and my equipment since my 1st breakdown. I have always trusted them and never felt they ever did me wrong. It is sad to see the negative ratings cause I really love these guys. I think people like to complain more than compliment, I am taking a few minutes of my time to just say thanks guys, I really appreciate all you done for me over the years! Big Time thanks from Tamie's Painting read more

I brought in a graco ultra max sprayer for repair. It was pleasant enough and they called a few days later explaining it needed a new pump and cost would be $300 repair. I told them to wait and I would decide. A couple weeks passed and I located a handyman who quoted me $220 for the fix. So I had my employee go in to retrieve the sprayer but he was informed it was a $60 charge for diagnosis. Which per my recollection wasn't mentioned when I first visited. So then I was slightly turned off and chose for more time to evaluate a decision. $300 was just a number I almost deemed not worth to put in a machine that purchased new for $700. Then like it goes, I got busy and didn't really ever follow up. I assumed it was a lost cause until a few months had passed and I received a surprisingly friendly voicemail reminding me about the forgotten machine. I actually was just considering purchasing and auxiliary sprayer so it was good timing to get the dropped off sprayer of mine fixed. I called Spray mart the first of the week and explained the situation. Obviously the employee who took my call(a complete 180 from the friendly voicemail guy) was having a bad day or was annoyed at my leaving the machine on their shelf for so long. From the get go this guy was seething and advising me that they could "just throw it in the trash". I ignored his curmudgeon attitude, and inquired about the machine and if he knew the current price of a new exact model. He said $550. Which I considered, and took his expert knowledge as fact. I told him I'd be down that week to pick it up then. He then pressured me for the day I'd visit. I replied, Saturday. He then jumped down my throat informing me -we aren't open on Saturday! Sheesh. Ok. I restated Friday would be the day. Next, I'm being talked to by this unhappy man like he's my daddy or something, even threatening me "if I don't show up it's going in the trash!" I was a bit flabbergasted at his escalation of this conversation. All I could think of to say was, "I guess you do what you gotta do" in a calm voice. This only sent this employee into orbit and he yelled into the phone -"what!! It's going in the trash now!!"followed by hanging up on me. I admit, it took a day or 2 for me to process this interaction. But I can't in anyway think of why I should've been talked to so rudely and belligerent. I also, wish I would've retrieved the tool considering it still retailed for $750 and not $550 that the spastic employee told me. Yea, "throw away". I'm sure their wasn't any parts on my machine to be sold or used on other repairs. Honestly, who talks like that on the phone to a customer? I thought they were a service company and this kind of customer interaction is common place. Maybe he was just having a bad day. Who knows. read more

If I could give them NO stars I totally would the guys are super rude some tall skinny white guy with a bad haircut was super rude to my dad. My dad is a bit older and the nice thing to do is at least help carry the sprayer machine and help the customer out its not very light. My dad simply asked the guy a simple question and the guy seriously walked away nodding his head it's like? Really your getting paid if you don't like your job ? Don't take it out the customers! When we pulled up it smelled like weed probably some typical potheads if I was the manager ? I'd be getting rid of people before you lose more customers. It makes me upset to have to write such a horrible review but I believe you should always treat your customers with respect. read more

I went to Spray Mart II on Lewis street to rent a airless paint sprayer. They were extremely rude and treated me as if I was an idiot, asking me if I had ever handled power equipment and telling me I could cut my fingers off If I wasn't careful with their paint sprayer. When I told them that I didn't like their attittude they refused to rent to me. I went to A tool shed, they gave great service and advice and I successfully spray painted my fence in a couple of hours. read more

First, let me say I am a full time contractor. My tools make me money--- so down time without them is not good. Spray Mart II personnel has NEVER let me down. The employees are courteous and knowledgeable. When i got my sprayer rebuilt, they were straight shooters and when they were done with my rig it practically sang. They keep replaced parts to show you what the problems were and always have suggestions on how to help your equipment last longer. I would recommend this business to anyone who needs great work done at a reasonable price. read more

I've been bringing my sprayers here since I purchased my first rig in 1990. The guys have always had my back and got my machines back in service quickly and at a fair price. Most importantly of all though they let me know when it's time to say farewell and cut my losses on my old and dying sprayers. I wouldn't let anyone else touch my spray equipment!! read more

I help run one of the biggest painting company's in the San Francisco Bay Area. The guys at spray mart were such assholes, we decided to order everything online instead of local business... sad. Too bad i cant give a negative rating. read more

Top notch knowledge and customer service! Went in to troubleshoot a leaking Titan sprayer. Chris and Looch immediately identified the problem as a damaged filter casing. The part was not in stock and I was urgent for a same day fix. So they went back to their repair shop and found a used one in good condition that they said would fix my issue. When I asked how much they said "it's on the house!" Wow, don't find that kind of service around much anymore. They just won my future business with one gesture. Appreciate the positive experience guys!!! read more

Thanks Spray Mart for taking care of me. After 25 years of micro managing my business fixing my own machines which has been pretty much just re packing them, I am now giving my trust to you guys after having you fix my last three problems. I am learning to let the pros do what they do. You guys certainly know what you are doing. I must say, after you took on my third machine and I brought it back because I forgot to tell you something on it, then you fixed it at no charge as to take responsibility for my mistake.....this is far beyond the call of duty my friends. Thanks again Chris and all the guys at Spray Mart II read more

I called to ask for advice about repairing my sprayer, tried to describe what I thought the problem was, and their response was extremely rude. read more

Unlike previous reviews, I did not have any problems here. I didn't catch the guys name in the front but he was very helpful in assisting me in terms of what airless sprayer tips I should use for my machine. Mind you I had never bought anything there before and it was my first time walking in there today. The guy took the time to explain to me what I should use and what other things I can get to make the job faster. This is my first time painting my house and I am glad that I came here because other stores that sell airless sprayers didn't have all of the information that I had questions about. Also they have some pretty good prices on used graco machines because they get them from the graco factory. I would check these guys out before going to any of the big box stores to purchase an airless sprayer. read more

I've been knowing this store for at least 10year and there you can find just about any part for your machine. The downside is that the customer service is HORRIBLE!!!! If you ever go be prepare to be faced with a horrible face and negative attitude. I wouldn't even give this place a one star. read more

I have been a painting contractor in the bay area for over 25 years. They have the parts and the knowledge to keep your spray equipment up and running. They are always pleasant to deal with and have a quick turn around time on repairs. read more

I have been doing business with Spray Mart II since they moved to Lewis road and before. i have been a painting contractor in San Jose for 35 years. I can't believe some of the reviews i am reading, i have never received anything but exemplary service. I do see that most of the bad reviews are from "people" outside of the local area and are perhaps the competitions friends looking to nu-fairly mar a hard earned great reputation. I have also seen the way some contractors take care of their rigs and some of the crap they are expected to fix. so, maybe you get what you give. I was in there last week and watched the tall white guy help a guy who spoke no English. he not only fixed the guys leaking gun but, showed him how to fix it next time. I Don't believe for one minute that anybody was called a nigger and shame on the guy who said that and equally to the name callers. if somebody really does have true bad things to say they would not call people names. Jim m. says he has been going to Spray Mart for years ? why would you return for years ? again.. i believe the bad reviews are from the jealous failing competition. read more

well i work for a local non profit organization here in town and last week we dropped off an old sprayer we had sitting around hoping it could get fixed. as it turned out it was too old and unrepairable or at least it would cost more then replacing it , so when we went to pick it up to dispose of it The owner took care of us and donated a machine to us , being a non profit that was so nice , the customer service and the timeliness of all these was super quick . very nice guys ....THANK YOU , THANK YOU , THANK YOU ! read more